Cannot connect to App Store with my new iPad Air

REcently purchased iPad Air. Activated & tried right away to find apps. Tapped on App Store icon & received "Cannot connect to App Store" no reason given.
anyone help please

I had this issue too, the suggestions were to set the time to automatically, to reboot the device, to reset the wifi router - nothing helped. What I did is go to 'settings' >> App Store and iTunes >> press on the Apple ID, choose logout and renter your password. NOW IT WORKS!!!!! (found from another thread: iPad Air 2 on iOS 8.1.1 cannot connect to App Store ) Cheers.

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HT2534 Cannot connect to itunes store with my new iPad

Cannot connect to itunes store with my new iPad

Cannot connect to iTune Store
http://support.apple.com/kb/TS1368
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

I love a game name Magic line on the first generation IPAD but now I can not download this Magic line on the app store for my new iPad Air. How can I transfer the game on OLD IPAD to my New IPAD Air ??

I have a game name MAGIC LINE on my first generation IPAD which I can not find on APP store now. How can I transfer that game to my new IPAD AIR ??

You don't say which store you are looking in but I found this in the US store: https://itunes.apple.com/us/app/magic-line/id410551094?mt=8

Why can I purchase any in-app items with my new iPad air. It just comes up with an error message

Sorry, why can't I purchase any inapp items

what is the error message? do you have any restrictions on? if so goto settings>general>restrictions and enable in-app purhases

TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off.

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store?

All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?

I still have access. Must be your phone or your internet connection.

Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

Hi, I am new to apple world. My i pad is showing me a message "cannot connect to App store". It is however connected to wifi. please assist??

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

HT201304 Cannot connect to apps store new ipad

Update to ios6 cannot connect to apps store.has anyone got a workaround every thing else works fine. I can access http sites and all other apple places.
Sky go also has problem says needs wi fi to work . I am connected to my home wi fi . So do to understand. Apple don't seem to be bothered .

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Cannot connect to App Store on new Iphone 6. All else is fine.

Cannot connect to App store, connected to home wifi, all else is fine. Any help appreciated.

Hi Go to itunes sign out, then sign back in. Cheers Brian

Cannot connect to App Store on iPhone 6

I purchased a new iPhone 6 two weeks ago.
Upon turning it on and attempting to download some apps I constantly came upon the error message 'Cannot Connect to App Store'.
There is no connectivity issue in terms of my wifi or 3/4G. Basically I cannot download or update Apps and it is very inconvenient.
I attended the Apple Store 2 days after I purchased the phone but the Genius there updated the phone and eliminated any hardware issues. He said that it was an issue specific to my phone connecting to the Apple Store. He helped me contact Apple to inform them.
Unfortunately the replies I got from Apple were absurd - they completely missed the issue and just fixated on whether I had an internet connection or whether my phone was updated, even though I had said in my question that I had been through all that.
Does anyone have any advice? I would be very grateful as I do not have the time to go in and dispute this with Apple and arrange a new iPhone.
PLEASE do not link me the article below because it is not helpful:
Can't connect to the iTunes Store - Apple Support
Thanks,
Lachlan

Hi mate, I had the exact same problem and just figured it out.
On your phone, go to
Settings>> iCloud, then sign out.
Settings >> Itunes & App Store, then click on your Apple ID username and sign out. Then sign in again.
Try going to the App store again and it should work. Worked for me.
Found another blog that highlighted some issues between iCloud login and App store login causing some kind of conflict.
Haven't got to the bottom of it yet, but at least I can use the app store for now.

Cannot connect to app store message keeps coming up on my iPad.

Cannot connect to app store message keeps coming up on my iPad. My connection is fine I am just unable to get apps help??

Hi, Claire916,
Okay, thanks for offering those helpful details
it's a brand new iPad;
you did the initial setup via Setup Assistant;
you are getting online via your home wi-fi network
Internet sites appear to be performing as expected;
you restored your "whole ipad"
New questions:
Regarding the last point (restoring your iPad), which option did you choose?
     a. Settings > General > Reset All Settings; OR
     b. Settings > General > Erase All Content and Settings.
Using the iTunes app on your iPad, are you able to purchase and download a song?
Using the iTunes application on your computer:
are you able to purchase and download a song?
are you able to purchase and install an iPad app?
Finally — for now, at least — let's be sure we've covered all the bases by double-checking that, unlikely as it is, no one has enabled a restriction against Installing Apps on your iPad.   Do this by looking in Settings > General > Restrictions.
Please don't become too frustrated with this bug. It is a fixable problem, and it will eventually be fixed for you. Nevertheless, if ever you feel impatient with the pace of help that I or someone else on this thread offers you, remember you can always make an appointment with the highly-trained and knowledgeable folks at your nearest Apple Store's Genius Bar.

Some of the applications on my iPad cannot be updated because the iPad cannot connect to App Store

I don't understand why the applications I have on my iPad don't get updated. Every time I choose Update All, there appears a message saying CANNOT CONNECT TO APP STORE. Is there any problem between my iPad and the App Store or is there any problem with the App Store itself?
Best regards
William

Hi Just go to ITunes Sign out then Sign back in. This may help. Also you need to update software to ios 8.1 Cheers Brian

Cannot connect to app store? PLEASE HELP!!! I NEED MY IPAD 2 FOR EVERYTHING

So here is the deal.
It won't let me sign in to my appple ID in settings- the password and username is right cos i just used it to sign in here. It says "cannot connect to app store"
I have fibre optic internet and 3G with full reception on both and i am able to go on safari and browse.
I need to update several apps and download some but it won't let me sign in to my apple ID thus not letting me access the store.
I have tried closing the apps, turning off wifi and 3G and turning them on, and restarting my ipad and setting my cookies. No progress.
Thanks
Ayman
Ipad 2 IOS 7.0

Ich habe iPad 4 und habe auch Probleme mit App Store , da steht immer verbunden nicht möglich. was sollen das ? Teuer Gerät gekauft aber viel Ärger! Woran liegt es? Gruß .
Phonnipha

Hi, tried to download Amazon, asked to update my security, push continue..screen goes white then error message saying' cannot connect to app store' but I'm already on it!

hi, I'm a novice..be gentle! Tried to download Amazon Free... Asked to update my security I pushed OK...screen went white, then an error message saying ' Cannot connect to App Store', however I am already on it! Pls help!!

Are you trying to download the amazon store app? Does this happen with all apps or just amazon?
Try this
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).

I can connect to the internet and everything is working o.k. but I cannot connect to the app store. Error message reads Cannot connect to App Store

I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.

Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Cannot connect to App Store with my new iPad Air

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