Cannot connect to AppStore/iTunes

Hi,
I cannot connect to the AppStore and iTunes on my iPhone 3GS while using my WiFi connection, but can access these stores on Edge and 3G network. I have tried resetting network settings but that did not solve the problem.
I can use the AppStore and iTunes store on my PC and can download stuff and then transfer it on my phone by syncing it.
Can I change something to get the store working again on phone over Wifi?

Can't connect to the iTunes Store

Similar Messages

  • I cannot connect to appstore/itunes store?

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    im not sure if i have accidently deleted any files from the keychain certificates as i had wifi problems and i may have deleted a linked file...
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    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
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    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
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    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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  • HT5457 When Open passbook in my iPhone 4S and tapped on the App Store it says cannot connect to apple iTunes Store. What am I doing wrong?

    I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?

    Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.

  • Cannot connect to Appstore for updates or sign in

    MBP early 2011
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    can sign in to iTunes
    when I try to SIgn in to App Store I dont even get a login screen
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    Talked with a senior engineer from Apple who resolved this issue for me. It involved re-setting the privilieges of a specific Certificate (in Keychain) to system defaults. I then had to Trash two files:
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  • Cannot connect to appstore ios6

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    Try a reset:
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    3. Until you see the Apple logo (very important)

  • I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

    I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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  • Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

    Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
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    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • How can i solve "Cannot connect to the iTune Store" issue on my iPhone?

    Hi,
    Frequently i'm getting alert message (Cannot Connect to the iTune Store) while use my valid Credential on iPhone 4 (even Itunes application) Setting-> iTunes & App Stores->. but same credential accepted other iPhones too why not in my iPhone 4. same way others Apple ID wouldn't accept in my iPhone 4. how can i solve this problem? please suggest me.
    Thanks in Advance,
    Suresh Balakrishnan.

    Take a look at these instructions:
    http://www.digitaltrends.com/mobile/how-to-make-ringtones-for-iphone/

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Cannot connect to the itunes store following update of itunes

    Have just updated my itunes on my Windows 7 (64 bit) computer. Now I cannot connect to the itunes store. Have checked firewall settings, all OK. My daughters computer (also windows 7 64 bit) is still working OK, but HAS NOT got the latest version of itunes updated. Have other people had this problem with the latest update? There are no error messages. Just hangs there for a while then apple logo appears at the top with a blank screen. The black tool bar is also devoid of options.
    Has anyone managed to work out why and how to fix this?

    I had to use an additional command:
    netsh winsock reset catalog
    [hit enter]
    netsh int ip reset reset.log
    [hit enter]
    Reboot.
    My iTunes can now connect to the store.  Hope that helps someone.

  • I have windows 7 64 bit, Core i5, I have tried every option identified in the discussion groups but still cannot connect to the iTunes Store, any ideas?

    I have a brand new Core i5 Windows 64bit laptop, but cannot connect to the iTunes Sore.  I have tried every solution suggested in the discussion groups but I still cannot connect.  This includes completely removing all security and firewalls, and I still cannot connect.  I have re-load the software in different combinations again to no avail.  Any ideas anyone?

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help

    TS1368 I cannot connect to the iTunes Store.  I receive Error Code -1202.  This problem began yesterday.  I have been successfully connecting to the store for months on this PC.  I am running Windows 7 and the Windows Security Center.  Thanks for any help.

    Hello alankilner,
    And welcome to Apple Discussions!
    Using Proxy: Yes
    Try temporarily disabling this setting by following the steps outlined in this Apple support document.
    http://support.apple.com/kb/TS1490
    B-rock

  • Cannot connect to the iTunes store. The network connection was reset.

    My iTunes has been messed up since August 17th. I am getting the error message; "Cannot connect to the iTunes Store. The network connection was reset. Make sure your network connection is active and try again." I am having no issues connecting to the internet or even receiving my podcasts. It just won't download my TV shows or let me shop. I have contacted Hewlett Pack. about this and iTunes/apple. No one seems to have an answer for me. I have disabled my firewalls, norton, done msconfig, allowed iTunes, everything. I am very frustrated and so are others that seem to be having this same problem. We need a genius!! Please help!

    I suspect a location-driven problem here. I live in SHanghai, China - as does the poster above! I have this problem on three different computers using three different ISPs.
    Anybody got a suggestion? Tried firewalls, turning off virus production, reinstalling iTunes, putting phobos.apple.com and such in the permitted list, all sorts of stuff, to no avail. And Apple help support just bounces me around - I've interacted via email with three people, finally graduated to a real person, and they sent me back to email when the usual "reboot your machine and reinstall iTunes, then turn off virus protection" didn't work.
    Bill Parr
    [email protected]

  • "Cannot connect to the iTunes Store" when using WiFi and Cisco VPN

    hi
    I'm on iPhone software 2.0 and have a connection to the internet via WiFi and VPN (using the integrated Cisco client). Everything works fine (Safari, Mail, mobileme push of contacts and calendars) but the iTunes Store and the App Store won't. While the App Store keeps spinning the iTunes Store says "Cannot connect to the iTunes Store". Has anyone else experienced a similar phenomenon?
    thanks
    Message was edited by: samaki

    We're having the same issue. App Store and iTunes do not work when all traffic is tunneled over VPN. Yet, other applications like Safari, New York Times reader, Telnet, etc... work perfectly fine over VPN. If we have the iPhone switch over to using split tunneling VPN mode, then the App Store and iTunes work since they do not appear to be sending traffic over the VPN tunnel. I can say for certain that no outgoing traffic is being blocked on the VPN servers since I administer those servers. I also did a packet capture on the iPhone wireless session and it appears that the App Store sends traffic over the regular HTTP port. So it really doesn't make any sense from a VPN perspective why Safari would work but not the App Store or iTunes when you're tunneling all traffic over VPN. Our iPhones are using the latest firmware (5F136). If anyone has any update, please do share.

  • Cannot connect to the iTunes store... sorda

    A majority of the time I get the "cannot connect to the itunes store" error, and i find that turning the phone off and on fixes it 99% of the time. Or i can keep trying to connect - exiting and entering the itunes application.
    is there a way/setting that makes it so i dont have to do these small tedious tasks to do something i know isnt broken, but which seems like a glitch

    Happens to me too - sorta.
    Except I can connect to the iTunes store, but not to the Starbucks wifi - and through that, Safari. All I can reach is the Starbucks opening page and no further. I'm in New York BTW, and all the Starbucks display the "now playing" screen prominently. What's up with that? All I get is the 'Cannot connect to the iTunes Store window bounces up and yet I can access the 'favorites', 'top tens', etc.
    Can anyone help us out here? What are we doing wrong?

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