Cannot connect to Base Station using Airport Utility

I purchased the AEBS over a month ago and as soon as I connected it to the modem, I was online. I followed the directions to setup a network and connected a printer. Everything worked smoothly, however, sometime shortly therafter, the printer communication stopped working and I could not check the settings of the base station using the airport utility. The airport utility could not see the Base Station whatsoever. The internet worked though. I had to do a hard reset on the AEBS and start from scratch. Everything worked again, but only for a short period of time. The airport utility would not see the BS again. So, what do I do to fix the problem.

Well, during setup, it asks to connect an ethernet cable from the PC to the LAN <--> port on the AE. So, that's part of the standard setup and I believe is how the PC communicates to the AE. The only wireless device I use on the network is my Droid phone. I plan on connecting another computer whenever I get a new one. I'll look again to make sure that I did it right when I get home tonight.

Similar Messages

  • How to make sure I'm the only one who can manage my airport base station using airport utility?

    I know we have to use the Airport Utility application to manage the Airport base station in order to create a new network, creating the SSID and chosing the encryption mode and setting the password but how I could be sure I'm the only one who have access to those settings? A user of my network can install the Airport Utility application and change those settings. With other routers like D-Link, to have access to the settings you need to know the admin password to modify the settings. I can't figure out how we can do this with Airport Extreme base station. It's maybe obvious but I'm in the cloud for the moment.

    You can set a base station administrator password in order to limit who can administer the base station. With AirPort Utility v6.x, you can set this password on the Base Station tab.

  • How to restart base station from airport utility? I used to be able to do it remotely  I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose t

    How to restart base station from airport utility? I used to be able to do it remotely
    I currently use a Mac Pro 10.8.4 and have a time machine for wireless 6.3 (630.34). Sometimes I cannot connect to the internet and use network preferences to diagnose the issue. This results in being told to restart the wireless. The airport utility includes the drop down option of restarting but is not clickable so I can't choose it.
    With my prior macbook and same time capsule, etc  if i had problems connecting to the internet I would run network diagnostics to help out. This included clicking on the airport utility ---> base station --> restart. This worked most of the time.
    Bottom line, is there something I am missing in not being able to restart the wi-fi remotely? ]
    Thanks in advance

    You are likely forgetting a step.
    Open AirPort Utility
    Click on the Time Capsule icon
    Click Edit in the small window that appears
    Now click the Base Station menu.....top of the screen....not the Base Station "tab" in the center of the screen
    Click Restart

  • TS2220 the following message applies to my airport Utility: This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Suppor

    This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
    This is the message I have recieved in installing my AirPort Utility... Can anyone help me?

    Old AirPort base stations and Time Capsules aren't compatible with AirPort Utility 6.2, so you have to use AirPort Utility 5.6. As you have already updated, you can't install AirPort Utility 5.6 by the normal way.
    To install AirPort Utility 5.6 on your MacBook Pro, follow these steps > http://frank.is/mountain-lion-and-the-old-airport-utility/

  • HT4262 This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support.

    In my Airport Utility a read the following message:
    This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support." What do I have to do ?? I can use my airport.

    I assume that your MacBook Pro is running OS X Mountain Lion ... correct? If so, version 5.6 can run just fine on this version of OS X; it just can't be installed in the traditional way.
    Here are the basic steps to install version 5.6 under Mountain Lion using CharlesSoft's Pacifist:
    If you haven't already download the AirPort Utility disk image file directly from Apple Support Download
    Place the resultant AirPortUtility56.dmg file onto your Mac's Desktop.
    Run Pacifist.
    Click on the Open Package option. Find the disk image file that you just placed on your desktop, and then, click on Open.
    The utility is located as follows: Contents of AirPortUtility56.dmg > Contents of AirPortUtility56.pkg > Contents of AirPortUtility56Lion.pkg > Applications > Utilities > AirPort Utility 5.6.app
    Drag AirPort Utility 5.6.app to your Mac's /Applications/Utilities folder.
    You can now run the AirPort Utility from the Utilities folder.

  • How do I find a forgotten airport express base station in Airport utility.

    I tried to add my airport express to my home network. I inadvertently clicked on "forget this base station" in airport utility. I cannot seem to get it back in airport utility. How do I find it again?

    Hi,
    This reply is for anyone who got this far but couldn't get further, becuase their setup was similiar and the above didn't work.
    I have an Airport Extreme which I wanted to extend with a new Airport Express (2G). I first connected with a network lead and then decided I wanted to extend wirelessly so I could use the lead for my Samsung Smart TV - for Netflix. I clicked "forget" and then couldn't see the Airport Express to reconfigure it to extend my network wirelessly. Resetting the Airport Express is fine but it still doesn't appear in AirPort Utility.
    You must switch ON Wi-Fi in System Prefs, Network. I didn't have it switched on because my Mac Mini is connected to the Airport Extreme with a network cable. The newly reset to Factory settings Airport is now available in AirPort Utility to select under the "Other AirPort Base Stations" button. Be careful of the default setting during setup. You do not want to use the AirPort Express instead of the AirPort Extreme (which sets the Extreme back to Default settings)
    Connecting a New AirPort Express to a wired AirPort Extreme by first switching on Wi-Fi (which I wasn't using) was not intuitive. Remember to switch ON the Wi-Fi then switch it OFF after setup if you don't need it. And honestly one less thing in my living room broadcasting radio waves everywhere has got to be a good thing.

  • PLEASE HELP: Cannot connect to Base Station

    I just bought a new Airport Extreme. I hooked it up to my internet, got it connected to my computer, did all the set up, and it still wouldn't go online. So I though, "Maybe I entered some info wrong or something like that." So I read the manual and did a hard reset along with re-installing the software...
    _and now when I open "Airport Utility" it wont even pick up the base station!_ I had it earlier but now it wont even connect. I've tried moving the base away from the wall and into the middle of the room, I've reset it, and hit the "refresh" button a million times.
    Can anyone help me?

    Connect the computer running AirPort Utility to the AirPort Extreme Base Station by Ethernet cable.
    If AirPort Utility still cannot detect the base station, then go through the reset routines again.

  • I want to re-use my old airport express base station but airport utility doesn't recognise it anymore (it dates from 2005) i would like to use it to connect to my speakers only

    I have an old airport express base station from 2005
    I would like to have a network on it so i can put it upstairs in a room and connect my speakers to it so i can send my music (from itunes) over the airport to my speakers.
    I reset it and now i want to configure but the Airport utility doesn't recognise it anymore.
    Can i update the firmware? has it become useless because too old or what can i do?
    I work on macbook pro with macOSX 10.9.4
    Can someone give me some tips please
    thanks
    J

    Please locate the model number on the side of the AirPort Express. Hard to see.....gray lettering on a white background....so you may likely need a magnifying glass and good lighting to see it.
    The model number starts with a "A" followed by four numbers. If you see A1084 or A1088, unfortunately AirPort Utility 6.x in Mavericks OS X (10.9.4) does not support these older models. However, you can still administer these models if you have a Mac.....or can borrow one for a few minutes....using Leopard (10.5.x) or Snow Leopard (10.6.x), or a PC with AirPort Utility installed on the device.

  • Printer No Longer Connects to Base Station after Airport Update

    I recently installed the Airport Update and ever since my printer is no being seen by the Base Station. Before the update everything was working perfectly, now nothing. I've tried every possible solution I can think of with no luck. My printer is an Epson SP2200 and I'm trying to connect to an AirPort Extreme Base Station.
    Anyone have any suggestions?
    Thanks in advance.

    The firmware is almost certainly the problem.
    I have had this exact problem, had a samsung clp-300 working fine on an airport extreme for months, then the whole thing went pair shaped after a firmware update
    Go to the link with instructions
    http://discussions.apple.com/thread.jspa?threadID=1641516&tstart=0
    I have solved my issue with airport and printer loss of recognition. Open Airport Utility and install Firmware 7.2.1 over the top of 7.3.2. Firmware versions are in a simple drop down list. Steps are: 1) Open the 5.3.2 version of Airport Utility 2) Select the Airport Extreme icon in the picture list on the left 3) Click Manual Set-Up button at the bottom 4) Menu "Base Station" -> "Upload Firmware"
    5) Select Firmware 7.2.1 from the dropdown list.
    I tried this and it worked a treat. The problem is now resolved. I am using 10.5.4 on my iMac, but using 10.4 on a couple of macbooks as well. They are all functioning fine after I got rid of the update

  • Cannot connect to remote speakers using Airport Express

    Yesterday I was able to connect to my hi-fi using remote speakers in iTunes 6.0.4 through my Airport Express (AE) and take full advantage of Front Row, however later in the day the speaker selecton pop-button in iTunes disappeared. I did a hard-reset of the AE unit, shutdown the computer, checked the preferences selection in iTunes etc, all without success. I checked the discussion boards of both iTunes and Airport for a solution. Found something interested where someone said that they shutdown the computer and went to bed and in the morning, hey presto everything was working. He thought that having a good night's sleep was the solution. So, I shutdown the computer and went to bed. The next morning, the light on the AE was green and after booting up my iMac Intel the pop-button reappeared (I still don't know what solved the problem) but now it will not connect to the speakers. It tries but gives us after 30 seconds or so.
    Here is what I have done so far: I used Airport setup assistant to set up the AE. During that process I selected to join an existing network that is provided by my Airport Extreme base station and I selected to only use the AE to share a printer and play iTunes using WDS bridging. This process works every time.
    Right now, the light on the AE unit is flashing amber. In Airport Admin Utility both the Extreme and the Express are listed but the Extreme has an IP address of the 10.0.x.x variety whereas the Express has an IP address 169.254.x.x variety! Strange. If I double-click on the Express it takes an age to get a response and when the response eventually comes - asking for the password I then get an error saying that "the airport admin utility was unable to read the configuration of the selected base station.
    I have tried resetting and repeating the above without success. Therefore, any other ideas or help would be greatly appreciated. I want to boast about Front Row to my Windows friends without the embarrassment of connection problems

    I am having almost exactly the same trouble with an Airport network I recently set up in my home. I have a G5 with a brand new Airport card, an Airport Extreme Base Station (also brand new) in the same room acting as my internet portal, and an Airport Express (yup--brand new) downstairs piping iTunes to the stereo.
    I could get the G5 and Extreme base to talk without a hitch--they are right next to one another, after all. When I tried to link the Express into the same network, the Express vanishes. When I tried moving it into the same room with the Extreme, I could find it, and play tunes through a set of headphones. Moving to an outlet in the hall outside the room, it still worked. Moved to an outlet on the far wall of the room across the hall, it would play only sporadically, dropping out about 4 seconds out of every six. Anywhere else, and it wouldn't show up at all.
    However, when I set up the Express to be a separate network, my G5 was able to access it and play music without difficulty, anywhere in the house. I've been playing iTunes on my stereo for weeks, with the downside that I can't do that and surf the web at the same time.
    Last night I tried the experiment of moving the Extreme Base Station around. With my G5 in the living room, in the approximate center of the house (1/2-level above the basement, 1/2-level below the office--it's a split level), I was able to access the Express and play tunes on the stereo as usual. With the Extreme Base downstairs, right next to the Express, my G5 could not even locate its signal. Fifteen feet closer to the center of the house (but still downstairs): couldn't find it. At the base of the stairs: couldn't find it. At the top of the stairs (20 feet from the G5, but just around a corner): couldn't find it. Three feet out into the foyer at the top of the stairs (and now in a direct line of sight to the G5): 20-30% signal. Keep in mind that during all this, I could switch over to the Express network at will (75% signal) and play music downstairs without a hiccup.
    It seems to me that there's something wrong with the Extreme Station itself (or at least, with the way it's trying to communicate). If it were external interference due to an outside network, a microwave oven, or a 2.4 GHz cordless telephone, I would expect it to effect both networks equally--but it isn't. The Express seems impervious. I've noticed in another set of posts that some people with wireless connection problems have found that switching from the most recent version of the Extreme Base firmware (5.7) to an older one (5.5.1) has fixed the problem. I plan to give it a shot myself. I'll let you know how it turns out.
    Dual 2.5 GHz G5   Mac OS X (10.3.9)  

  • PB not recognizing Airport base station in airport utility

    I have a PB G4 running 10.5.8. The Airport base station is plugged in to a linksys router which is plugged in to a dsl modem.
    I unplugged my PB and put it away for 10 days. When I plugged it back in to use it, it would not go online. Nothing had been changed in any of my settings since putting it away 10 days earlier. The Airport utility will not find the airport, yet my network prefs show that I am connected to the airport base station.
    In the network pref it says "airport has a self-assigned IP address and may not be able to connect to the internet.
    But I know the airport is working because I am typing this on a Dell netbook that is connected to the airport right now. And my iPhone is connecting as well.

    You'll probably have to reenter the network settings manually. First, I'd remove the main battery and let the PB sit on the AC adaptor for 24-48 hours. If there is any life left in the backup battery (It's one of the few that is rechargeable), that may pump some life back in. However, for future short-term storage (days or a couple of weeks, not months), put it away with a full battery. Also make sure it''s really off and not sleeping.
    You may need to ZAP the PRAM to get the system to accept the new settings and connect.

  • Airport express will not show up as a base station in Airport utility

    I just got Quest service and also Airport express. I hooked it up to my Quest internet modem and Airport Express has a steady green light. That means it is receiving a internet signal right? Then why won't the Airport utility find it as a base station? I cannot go anywhere from there, as far as setting up a wireless network for the airport. Am I missing a key step or what can I do? HELP!

    torenh, Welcome to the discussion area!
    Have you tried doing a hard or factory default reset?
    Have you tried temporarily connecting the AirPort Express (AX) via Ethernet to your Mac to configure it?

  • Internet works fine, but can't see Airport Base Station w/ Airport Utility

    I'm running Windows XP Pro on a Dell Latitude laptop with linksys wireless-n PCMCIA card. I have a Cable Modem running to a Linksys router (cloning a MAC address), running to the Airport Extreme Base Station. Internet works fine (as I type this), but Airport Utility cannot see the Airport Base Station. This has happened repeatedly after hard reset and re-configuration of Airport Extreme Base Station.
    Do I have a bad piece of hardware?

    After doing a lot of research, this appears to be a pretty common problem for Windows users.
    The only thing that has worked for me is to go into the Airport Utility, and under the file menu, click on configure other. Then enter the LAN IP address of your airport extreme. I think the default is 10.0.1.1, although I have a separate router between my cable modem and my airport express providing IP addresses, so mine was different. It didn't always work at first, but now almost every time my base station disappears, if I do this it can be found again.

  • HT1178 No config Airport base station in airport utility

    Having problems configuring Airport Time Capsule. AirPort Utility displaying No configured AirPort base stations found.
    Worked initially but no longer backing up.

    Try just a simple restart of the TC or restart of the network.. in order .. modem.. wait 2min.. TC.. wait 2min . then the client computer.. see if the TC reappears. if not you will need to do a hard or factory reset and start over. It is common enough on Mavericks to lose its marbles.. a good reboot will usually remind of it of where everything is.
    Make sure ipv6 is set to link-local for whatever network client is being used.. that means setup in the computer.
    And I do recommend using short names on the TC.. not apple names..
    Keep names to <20characters.. <10 even better.
    No spaces.. and pure alphanumeric.

  • Old Airport Dual Ethernet Base Station 'Snow' - Airport Utility can't find

    Hi.
    I did a hard reset on this puppy, successfully.
    Connected to my ibookG4 via ethernet cable (LAN port).
    Doesn't show up.
    Tried searching under "Configure Other" in the Utility for addresses 192.42.249.13 and 10.0.1.1 with the password 'public'.
    No luck.
    The old Airport 2.0 isn't compatible with my OS, so that's not an option.
    Help. Please. Thank you.

    If you use Mac OS X 10.4 or 10.5, download AirPort Admin Utility for Graphite and Snow 4.2.5.

Maybe you are looking for

  • I am trying to configure two WRV200 from 2 different loca...

    I am trying to configure two WRV200 from 2 different location and ADSL accounts. One location has PPPoE and the other has PPPoA. Both of it are having a Speedtouch 356 6V modem. The router which using PPPoE and having a DDNS from TZO.com has no probl

  • New Infinity install and Philips Smart TV

    Any ideas on how to resolve my connection issue. I have a Philips smart TV which until I had Infinity and the new HH3 installed on Thurs(7th Feb.) connected without any issues with my previous supplier's BB (Sky).  Tv is connected and finding net ok

  • Using multiple value presentation variable in a formula

    I am using 11.1.1.5 version of OBIEE. I have a dashboard prompt that contains a value for a list of departments. I want the user to select multiple values. I am pushing these values into a presentation variable called deptname. I know would the multi

  • Lack of Replies

    Hi,           I've asked a number of questions over the last few months, but have received no even the most brief of replies. If the problem cannot be sollved, or if it would be best for my to go to a Mac dealer, then I'd appreciate someone having th

  • IMac CD drive failed - now trying to get iMac to recognize external usb CD drive

    Hello, as best as I can tell, I'm having the same trouble with both internal drive, and now external added drive, neither one working.  I posted onto what looked like older, similar posts last week, but got no reply.  Hoping a fresh posting might get