Cannot connect to download updates

Cannot connect to download updates

(10.0.x)
Beta os that was never installed on a Macbook Pro.  Which os is installed on your computer?
Troubleshooting Automatic Software Update in Mac OS X

Similar Messages

  • TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

    I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Please Help!!! 'iTunes cannot connect to iphone update software server'

    I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
    Not sure what to try next, have tried setting up new user to no avail.
    I have followed the support guidance and I am not connected through proxy.
    Diagnostics reported as follows:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Inc. Dell DV051
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number 098625257EFAC14A
    Current user is an administrator.
    The current local date and time is 2010-07-25 12:16:28.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.77
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: No
    DHCP Server: 255.255.255.255
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-07-25 10:25:45.
    ** Device Connectivity Tests **
    iPodService 9.2.1.5 is currently running.

    Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
    1: Make sure your whole iTunes database is backed up.
    2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
    I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
    3: Re-install the correct version of iTunes fresh and try again.

  • I cannot connect to an update for windows for adobe premiere elements 9 ar to change my sign-in. it gives me an error message 400 saying photo shop is unavailable. this makes the second day.

    I cannot connect to an update for windows for adobe premiere elements 9 ar to change my sign-in. it gives me an error message 400 saying photo shop is unavailable. this makes the second day.

    This is a user to user forum, not Adobe support
    Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
    -http://helpx.adobe.com/contact.html?step=PRE

  • Help, I cannot connect to iTunes update server.

    I cannot connect to iTunes update server to check for updates for iTunes, or update my iOS version on my 2nd gen Ipod Touch.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Cannot connect to Software Update

    I have been unable to Connect to software update on my mac. It has been a few months now, and I was required to download the 10.5.6 combo update and manually do this.
    Here is some more information on my problem:
    I am connected to the internet, and able to navigate to any site that I choose. I can operate MOST programs that need internet access, such a Mail, Safari, iChat, and iTunes. I am unable to connect to the internet through AdiumX, and I cannot send program bug reports to Apple.
    If I do the network diagnostics, I can connect to everything up to internet and Server. I have tried what it tells me to do there, it failed.
    I have tried accessing this on a seperate New user. Didn't work.
    I have reset my router, Did not work.
    I switched to OpenDNS which has not shown to work.
    I tried to ping the server apple.com with the network utility, and got this response:
    Ping has started ...
    PING apple.com (17.251.200.70): 56 data bytes
    --- apple.com ping statistics ---
    10 packets transmitted, 0 packets received, 100% packet loss
    I really do not know what to do at this point, but I would like any advice I can get!

    I have the same problem with software update. I also have problems with iChat, AIM, Skype and a slew of other apps/connections. I have narrowed this down to port 2068, checked it with a port sniffing site and it is indeed closed. I have also reset everything I can, checked the firewall in the Airport Extreme, the firewall in my machine is turned off. I have also checked "Little Snitch" - which I have enabled -but that port isn't blocked from there. If anybody has any clue as to what can block port 2068 I would be very grateful!
    Cheers

  • I am trying to update my Iphone 4 but i keep getting a message saying cannot connect to the update server.

    Help me please?
    I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
    Any suggestions??

    Hope you already found a solution, if not try this:
    https://discussions.apple.com/thread/3928478

  • Cannot connect wifi after updated ios7.1.2

    After i updated to ios 7.1.2, i cannot connect wifi but another device can connect wifi normally.

    Because...
    a) Some people are earnestly trying to help.
    b) Some people are clueless about this royal Apple iOS update screwup!
    I am extremely ****** off... partly because one of the so-call 'genius' suggestions of "forgetting network" and reapplying degraded my phone from occasional WiFi loss to COMPLETE WiFi loss. Then I wasted two hours trying the other 'genius' suggestions like resetting the entire phone and network settings!
    B.S.!
    Apple still refuses to acknowledge this problem! What else is new?

  • Cannot connect to Software Update or iTunes store

    When i launch software update the blue par goes up like 0% and stays there for about 10 minutes and a error message comes up saying, cannot connect and links me through to diagnostics.. My diagnostics are fine and i can browse fine. But still it doesnt work. It is the same situation for the iTunes store..
    Im running Leopard 10.5.1
    PLEASE help!

    I'm having the same issue. I start up Software Update and it seems to start, then hangs for a half hour or more (I cancelled out after 30 minutes).
    I'm guessing this might have something to do with all the updates they're releasing today, but it's still frustrating.

  • Cannot connect to Software Update & Safari can't find server

    iMac G4 Flat Panel 800MHz
    Tiger 10.4.11
    DSL/ ATT Yahoo
    I can't connect to Software Update. Also:
    Safari 3.1.2 can't connect to internet, instead I get the following in browser- "Safari can’t open the page... because it could not connect to the server"
    Other browsers likewise can't connect, except Firefox 2. which does connect with no trouble.
    I have tried various "fixes" suggested elsewhere, without success. If you have any idea what it may be and how to fix, you will be 'friend forever' Thanks in advance.

    I had this same problem and solved it by unchecking "web proxy". The trouble is, it gets checked again without me doing anything. This happens repeatedly, even if the setings are locked.
    Any ideas?

  • Cannot Connect to iPod Update Server

    I have a 30 GB Video iPod, and my computer is running Windows XP Media Center. I can connect to iTunes and download songs, movies, podcasts, ect. But whenever I try to update my iPod's software to the newest version it says that it cant find an internet connection. I am using a D-Link Wireless system, and everything else seems to work fine. I can get on the internet, use Xbox Live, connect my laptop, and even download the newest version of iTunes. But I can never get the iPod update to work at all. Any thoughts/ideas would be greatly appreciated.

    http://docs.info.apple.com/article.html?artnum=304468

  • Cannot connect to; Software Update, iTunes or the Mac App Store.

    I updated to Lion on launch day and had problems with  Software Update, iTunes and the Mac App Store connecting to the internet.
    I was completely connected to the interent, so people told me to wait it out as the servers were probably struggling.
    However, it's been two weeks and I still get this message:
    It's the same with iTunes as well as the mac app store.
    I'm at a loss as I can't update my computer.
    Anyone else have the same problem?

    same problem here 
    This solution work fine with me :
    1. Systems Preferences -> Network
    2. Under "Wi-Fi", click on the "Advanced" button.
    3. Under the "DNS" tab, add the Google Public DNS - 8.8.8.8
    4. Click OK, then click Apply.
    5. Turn WiFi OFF, then turn it back ON again.
    source : http://forums.macrumors.com/showthread.php?t=1192126

  • Cannot connect to Apple update server although the internet is working properly

    Did anyone find a fix? iPhone connects, and on the Mac Air (with OSX 10.7.4) Safari gives me NSPOSIX Error Domain:1. Skype on the same Mac Air seems to be working fine.
    It started just this morning, occasionally at first, and now looks like constantly.
    I've cleaned Safari cache, checked DNS, restarted computer, restarted router. Nada.

    I called Apple tech support and spoke to David, who was very helpful.  Removing Symantec products fixed it for me.
    First thing we did was a 'Safe Boot'. Turned the computer off, and as it restarted, pressed the Shift key. That starts just the core of the Operating System without any add-ons. Safari worked just fine. So the problem was narrowed down to third-party installed applications.
    Things we then tried:
    Removing Computer > Library > Caches directory and <User Home> > Library > Caches directory. (The Library folder is hidden by default. In a new Finder window, I clicked 'Go' and pressed the Options key to see the Library directory.)
    We also cleaned out Safari data.
    Checked to see no unnecessary plug-ins were installed in the Library > Internet Plug-ins directories.
    Checked out the LaunchAgents directory in the Library directories to make sure nothing "funky" was kept there.
    Restarted.
    None of it solved the problem.
    So finally, he asked me to try uninstalling Symantec products. I went into Applications > Symantec Solutions folder and started the Uninstall program. Restarted computer. *Browser back to normal!* Apparently, some Symantec firewall setting may have become corrupted, preventing the browser from going to the internet.
    I have since reinstalled Symantec, and so far things seem fine.

  • I have tried everything and I still get the message "iTunes cannot connect to update server."

    I have configured the LAN settings,
    I have used the Command Prompt
    I have updated iTunes to the most recent update available.
    I still get the message "iTunes cannot connect to the update server."
    I know it's not my internet connection..
    I can't think of anything else to try.
    I just want to update my iPod to ios 5 D:

    Have you looked here:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Try changing the DSN servers to Google's servers. For how:
    Public DNS — Google Developers

  • Cannot connect to itunes store from my Netbook and Ipod touch 4g

    Hello
    I have upgrated my Ipod touch to Ios 5.0.1 and until recently i was able to download and update Apps from itune store from both my Netbook and Ipod Touch 4g . The weird thing is i am able to browse the store but only not able to doanload or update it says to check network connections. And also i am not able to open the Apple ID login page from both Ipod touch and netbook. Now from yesterday even my gamecenter wont login. I have tried so many solutions provided in the forums and discussions,
    Tried resetting the Network setting
    Tried resetting all the settings
    Tried Hard Reset
    Tried Logout and Login the Apple id
    Tried with parental controls turning off , turning them on uncheck , recheck the settings
    tried deleting hosts files
    Tried to restore - which annoyingly did not restore coz it gives me an error cannot connect to software update
    Tried Lan settings - uncheck Proxy Server
    I have tried open the Apple Id in my office computer and it opened just fine. I am able to browse other websites from both Safari and my IE 8 and Chrome. But still i am not able to connect.
    Now i have reset my password and need to check if that will work .
    But can anyone help me with this. Its drivning me crazy for the past few days and i am kicking myself for upgrading to IOS 5 instead of my old version . Please help

    Thank you so much for replying. But resetting my apple I'd Password seems to have done the trick. I am able to download apps :). Got me worried I even uninstalled kaspersky 2012 :( got to reinstall back

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