Cannot connect to GET STARTED page

Question

Hello,
First off, I am sorry, I did a search and saw numerous posts on this issue, but about all of them either ended their replies after a user asked "Did you do this or that ?" or they just stopped posting... at most I saw some topics where it magically worked later on, but no real step-by-step instructions.
So, the problem: I installed XE 11g, no apparent problems during install (no warnings so I assume everything is OK), tried the GET STARTED link, but it said it can't connect.
System: Win XP PRO SP3, 2 gb ram using Firefox 7.0.1
DB: Oracle 11g Express Edition
Antivirus: avast 6 (firewall included), but disabled during testing...
lsnrctl:
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1)))
STATUS of the LISTENER
Alias                     LISTENER
Version                   TNSLSNR for 32-bit Windows: Version 11.2.0.2.0 - Produ
ction
Start Date                05-OCT-2011 02:36:42
Uptime                    0 days 0 hr. 21 min. 51 sec
Trace Level               off
Security                  ON: Local OS Authentication
SNMP                      OFF
Default Service           XE
Listener Parameter File   E:\Database\Oracle\app\oracle\product\11.2.0\server\network\admin\listener.ora
Listener Log File         E:\Database\Oracle\app\oracle\diag\tnslsnr\EASTFRONTIERS03\listener\alert\log.xml
Listening Endpoints Summary...
  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1ipc)))
  (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=EASTFRONTIERS03)(PORT=1521)))
Services Summary...
Service "CLRExtProc" has 1 instance(s).
  Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "PLSExtProc" has 1 instance(s).
  Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "xe" has 1 instance(s).
  Instance "xe", status BLOCKED, has 1 handler(s) for this service...
The command completed successfullytns:
XE =
  (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
    (CONNECT_DATA =
      (SERVER = DEDICATED)
      (SERVICE_NAME = XE)
EXTPROC_CONNECTION_DATA =
  (DESCRIPTION =
    (ADDRESS_LIST =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
    (CONNECT_DATA =
      (SID = PLSExtProc)
      (PRESENTATION = RO)
ORACLR_CONNECTION_DATA =
  (DESCRIPTION =
    (ADDRESS_LIST =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
    (CONNECT_DATA =
      (SID = CLRExtProc)
      (PRESENTATION = RO)
  ) listener:
SID_LIST_LISTENER =
  (SID_LIST =
    (SID_DESC =
      (SID_NAME = PLSExtProc)
      (ORACLE_HOME = E:\Database\oracle\app\oracle\product\11.2.0\server)
      (PROGRAM = extproc)
    (SID_DESC =
      (SID_NAME = CLRExtProc)
      (ORACLE_HOME = E:\Database\oracle\app\oracle\product\11.2.0\server)
      (PROGRAM = extproc)
LISTENER =
  (DESCRIPTION_LIST =
    (DESCRIPTION =
      (ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
      (ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
DEFAULT_SERVICE_LISTENER = (XE)Services:
OracleJobSchedulerXE
OracleMTSRecoveryService
OracleServiceXE (started)
OracleXEClrAgent
OracleXETNSListener (started)sqlplus:
SQL> connect
Enter user-name: SYS
Enter password:
ERROR:
ORA-01089: immediate shutdown in progress - no operations are permitted
Process ID: 0
Session ID: 0 Serial number: 0alert_xe:
Wed Oct 05 02:37:35 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit record
Starting ORACLE instance (normal)
LICENSE_MAX_SESSION = 0
LICENSE_SESSIONS_WARNING = 0
Shared memory segment for instance monitoring created
Picked latch-free SCN scheme 2
Using LOG_ARCHIVE_DEST_1 parameter default value as USE_DB_RECOVERY_FILE_DEST
Autotune of undo retention is turned on.
IMODE=BR
ILAT =18
LICENSE_MAX_USERS = 0
SYS auditing is disabled
Starting up:
Oracle Database 11g Express Edition Release 11.2.0.2.0 - Production.
Using parameter settings in client-side pfile E:\DATABASE\ORACLE\APP\ORACLE\PRODUCT\11.2.0\SERVER\CONFIG\SCRIPTS\INIT.ORA on machine EASTFRONTIERS03
System parameters with non-default values:
  sessions                 = 172
  memory_target            = 760M
  control_files            = "E:\DATABASE\ORACLE\APP\ORACLE\ORADATA\XE\CONTROL.DBF"
  compatible               = "11.2.0.0.0"
  db_recovery_file_dest    = "E:\Database\Oracle\app\oracle\fast_recovery_area"
  db_recovery_file_dest_size= 10G
  undo_management          = "AUTO"
  undo_tablespace          = "UNDOTBS1"
  remote_login_passwordfile= "EXCLUSIVE"
  dispatchers              = "(PROTOCOL=TCP) (SERVICE=XEXDB)"
  shared_servers           = 4
  job_queue_processes      = 4
  audit_file_dest          = "E:\DATABASE\ORACLE\APP\ORACLE\ADMIN\XE\ADUMP"
  db_name                  = "XE"
  open_cursors             = 300
  diagnostic_dest          = "E:\DATABASE\ORACLE\APP\ORACLE"
Wed Oct 05 02:37:53 2011
PMON started with pid=2, OS id=2308
Wed Oct 05 02:37:53 2011
PSP0 started with pid=3, OS id=1168
Wed Oct 05 02:37:54 2011
VKTM started with pid=4, OS id=1920 at elevated priority
VKTM running at (10)millisec precision with DBRM quantum (100)ms
Wed Oct 05 02:37:54 2011
GEN0 started with pid=5, OS id=372
Wed Oct 05 02:37:54 2011
DIAG started with pid=6, OS id=1580
Wed Oct 05 02:37:54 2011
DBRM started with pid=7, OS id=1552
Wed Oct 05 02:37:54 2011
DIA0 started with pid=8, OS id=2668
Wed Oct 05 02:37:54 2011
MMAN started with pid=9, OS id=2132
Wed Oct 05 02:37:54 2011
DBW0 started with pid=10, OS id=3716
Wed Oct 05 02:37:54 2011
LGWR started with pid=11, OS id=3952
Wed Oct 05 02:37:54 2011
CKPT started with pid=12, OS id=2992
Wed Oct 05 02:37:54 2011
SMON started with pid=13, OS id=2616
Wed Oct 05 02:37:54 2011
RECO started with pid=14, OS id=1764
Wed Oct 05 02:37:54 2011
MMON started with pid=15, OS id=4012
Wed Oct 05 02:37:54 2011
starting up 1 dispatcher(s) for network address '(ADDRESS=(PARTIAL=YES)(PROTOCOL=TCP))'...
starting up 4 shared server(s) ...
ORACLE_BASE from environment = E:\Database\Oracle\app\oracle
Wed Oct 05 02:37:55 2011
AUD: OS Error = 1717 encountered while writing audit record
Wed Oct 05 02:37:54 2011
MMNL started with pid=16, OS id=1516
Wed Oct 05 02:37:57 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit record
Shutting down instance (immediate)
Shutting down instance: further logons disabled
Stopping background process MMNL
Stopping background process MMON
License high water mark = 1
All dispatchers and shared servers shutdown
AUD: OS Error = 1717 encountered while writing audit record
Starting ORACLE instance (normal)
Wed Oct 05 02:38:02 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit record
Wed Oct 05 02:38:03 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit record
Wed Oct 05 02:38:03 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit record
Wed Oct 05 02:38:03 2011
AUD: OS Error = 1717 encountered while writing audit record
AUD: OS Error = 1717 encountered while writing audit recordFrom what I could gather from other posts here (and on other sites) the problem is I don't have anything listening on 8080. Other than that, all seems OK (I think).
So, can anyone tell me\help me on why that one isn't starting ? I reinstalled this 6 times and still can't figure out the problem... (as you saw, I even replaced the tns hostname with 127.0.0.1 out of paranoia). It's seriously driving me mad. Every topic I searched for (from the problem itself to even a step-by-step for dummies) shows an install, then the interface working... I see some questions regarding "I can't connect to..." but most are unanswered :(
Thanks in advance!
P.S. let me know if I forgot to mention anything relevant

Answer 1

TheNomad wrote:
orafad: Sad to say that was the full output...
C:\Documents and Settings\User>sqlplus / as SYSDBA
SQL*Plus: Release 11.2.0.2.0 Production on Thu Oct 6 12:55:47 2011
Copyright (c) 1982, 2010, Oracle.  All rights reserved.
Connected to an idle instance.
SQL> select 1 from dual
2  /
select 1 from dual
ERROR at line 1:
ORA-01034: ORACLE not available
Process ID: 0
Session ID: 0 Serial number: 0
SQL>
jgarry: I believe what you explained may be related to the fact some reported the DB doesn't work properly when the event log is full (I just emptied mine so it doesn't apply). Normally I disable it but without it started, the DB is not working properly (not that I can get it started anyway).
There was a post on a site I found hinting at 3 things:
1. ORACLE_HOME must be defined as an env-var
2. ORACLE_SID must be defined as an env-var
3. there might be a problem with spfile
Regarding those:
1. shouldn't the setup declare it automatically ? I don't have it declared, but I added it (no change)As Orafad pointed out, Windows is different. It does have a search hierarchy it follows to figure out what the environment should be. So first, unset what you set and go into a cmd window and:
sqlplus sys as sysdba
Edit: Oops, I meant
sqlplus / as sysdba
startup
2. same as above, except I am not sure what SID to add so I didn't declare it ... The only 2 I have are PLSExtProc and CLRExtProc in tnsnames by default. I tried with each but the only thing that changes is instead of getting the shared memory realm error I get a TNS adapter error... trading one error for another is not funFor XE, the ORACLE_SID is XE (unless you do screwy things to change it). So now that I see you had some other db installed before, I suspect an environment collision. Delve into your registry and see what oracle definitions you have - this is a lot of work, things are spread around some, but searching for oracle is usually a good start. I'm not up on the 11.2 details (or others, really, I just have vague memories of seeing MOS notes that purported to explain clean up entirely, without truly doing so, and I avoid Windows as much as possible). I would uninstall XE, uninstall the other one, then search the registry for any leftover stuff, then install XE and see if it all magically works. But that is a fairly brain-dead way to deal with it.
So that said, you can set up a little batch file to set your environment in a cmd window (specifically ORACLE_HOME and ORACLE_SID), and go into sqlplus / as sysdba and give the startup command. If you get the memory realm error, you have one of those wrong, if you get the tnsnames errors you can fix those following the advice in Ed Steven's blog. You can run tnsping to see which tnsnames.ora you are using, if you use one (which is determined by an @ sign in your connection string, which you should not need to connect locally, but if you do, you need to have XE defined in the tnsnames.ora, and may need to set TNS_ADMIN to get the right one).
Your tnsnames.ora should have an entry like this:
XE =
  (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = Yourcomputer.yourdomian.whatever)(PORT = 1521))
    (CONNECT_DATA =
      (SERVER = DEDICATED)
      (SERVICE_NAME = XE)
  )You might want to search for any tnsname.ora on your computer, the default correct one would be: C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN\tnsnames.ora
3. I don't have that file in the folder but I suspect it might be created on a first successful launch of the DBWithout an spfile you need to use a pfile, then create a pfile from spfile. But there should be one at C:\oraclexe\app\oracle\product\11.2.0\server\dbs\SPFILEXE.ORA (if you used default installation).
>
Other than that I didn't find anything helpful in logs (or don't know where else to look), nor on sites.
I did have WAMP installed at a point (uninstalled it) but if it were to conflict I guess SETUP would tell me (since the XE license doesn't let you use 2 DBs at the same time)Is that some mysql thing? That shouldn't interfere. It's only installing multiple Oracle products related some what to the Oracle database that can be a problem, and normally isn't with the more recent stuff.
I swear to god this is killing my neurons :(When you find the solution, you will slap your forehead.
Edited by: jgarry on Oct 6, 2011 9:36 AM