Cannot connect to GMail via iPad or iPod Touch any...

Question

Hi,
Just moved house from BT standard broadband to BT Infinity.  I now also use the BT Homehub 3.  All fitted today and working well.  Apart from my iPad and iPod devices no longer work with GMail.
I use IMAP connectivity which worked fine previously and I can no longer connect.  Strange as it worked with BT before (although not with a BT Homehub) so has anybody seen this problem too?
Thanks
Mark 

Answer 1

I assume you have it all set up on the IPAD as follows (via the setting app and the mail section therein)
Incoming Mail (IMAP) Server - requires SSL:
imap.gmail.com Use SSL: Yes Port: 993
Outgoing Mail (SMTP) Server - requires TLS:
smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587
Account Name:
your full email address (including @gmail.com) Google Apps users, please enter username@your_domain.com
Email Address:
your full Gmail email address ([email protected]) Google Apps users, please enter username@your_domain.com
Password:
your Gmail password
It should not be a port issue if you are pulling mail, that would only be a problem if you were wanting it to be pushed.
BTW personally I use pop for the mail, pop.gmail.com port 995 so you could always try that as well.
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