Cannot connect to i tunes store

"itunes could not connect to the itunes store. the network connection timed out. make sure your network settings are correct and your network connection is active, then try again."
this is the message i have gotten since i have switched from dsl to a cable isp. i do have the latest version of itunes, i have entered the adresses:
phobos.apple.com
phobos.apple.com.edgesuite.net
to my filtering software, even shut down my firewall. no luck. so i ran the itunes "run diagnostics" in the help section. this is what it said:
"Microsoft Windows XP Home Edition Service Pack 1 (Build 2600)
Dell Computer Corporation Dimension 8300
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {176AC6B9-740D-4B9A-B794-336EF9603462}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
DHCP Enabled: Yes
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
McAfee Personal Firewall is installed.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out."
see where it says "using modem no" and "using lan yes". i do use a modem with no router. could this be my problem? any ideas? help!
dell Windows XP
dell Windows XP

tom2a,
Going to quote the relative section of the network diagnostic.
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Using Modem: No refers to a dial-up modem, not a cable modem
Using LAN: Yes means you are connected to a cable or DSL modem via an ethernet cable.
However, I think this may be the issue:
HTTP Proxy: actsvr.comcastonline.com:8100
You are using a proxy server, which acts as a relay to any website you try to load.
This article has some information about proxy servers and iTunes:
http://docs.info.apple.com/article.html?artnum=302182

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I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
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The network connection timed out.
Connection attempt to Gracenote server was successful.
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Last successful iTunes Store access was 2014-07-01 22:20:33.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

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I just downloaded I-tunes 7, now when I go to the music store it says that it cannot connect to I-tunes store, and the network connection was confused.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

TS1702 Trying to download aps & getting message "cannot connect to I tunes store". What to do?

Trying to download aps & getting message "cannot connect to I tunes store". What to do?

Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W.

When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
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Go to Settings > General > Reset and tap Reset All Settings.
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HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action

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I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

HT201272 cannot connect to i tunes store

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The mention of DNS settings made me look further into that. Specifically whose DNS server is 8.8.8.8. Turns out it is Google. Maybe this is nothing at all, but considering how Apple & Google get along right now, and how busy Google servers can be, I switched my settings to another free DNS server, 4.2.2.2 and I immediately connected to the iTunes store. I just hope this 'fix' is one that stays. After all, how can one connect to anything without a reliable DNS server. I also checked and found my Macbook uses the same DNS as the wireless router. I suggest using the same setting as your router.

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I cannot connect to I tunes store using I tune 11.1 I get the error 0x80092013 "secure link to I tunes store failed" does anyone know what this is?

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When I try to go to I Tunes store a message appears telling me to make sure my network connection is active and try again. I am connected to the internet so I'm not sure why im getting this error? My laptop is new and has Windows Vista..Please help!
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I have the same problem. Have not been to the store for a couple of months now. I am restoring my comp. and hope it helps, will let you know. My problem right now is that I cannot move music to ex-drive, in order to restore my system.

HT2534 why does my i pad2 say "cannot connect to i tunes store"?

why does my i pad 2 say "cannot connect to iTunes store"?

Are you sure you are connected to the internet?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

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Hi
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Thanks

You can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
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TS1424 Cannot connect to i tunes store

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• I have created a new password,
• I have shut down and restarted the App
• I have shut down and restarted my iPhone,
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PapaNeuf

You can look through Apple's support article that addresses this issue.
http://support.apple.com/kb/TS1368
This "fix" was working for some users recently.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.

Cannot connect to i tunes store

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