Cannot connect to Internet even though the BT Hub ...

Really wacky this - I can see the connection no problem but cannot connect to the internet. Other laptops in the house work ok with the hub. No problem connecting with ethernet cable or by tethering to moblie. Running out of ideas. Everything seems to be set up the same on at least one other laptop. Both have BT Net Protect Plus and both have Windows 8. Laptop was ok connected well until I had to reinstall Windows 8.

Hi thanks for reply
I've checked again just now using ethernet connection and get the message: The best driver software for your device is already installed.
Windows has detemined that the driver software for your device is up to date.
Realtek RTL 8192E LAN 802.11n PCI-E NIC
Thanks

Similar Messages

  • Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions

    Have disabled IE on windows pc and am using Firefox as browser. iTunes now says cannot connect to internet even though Firefox working: suggestions?

    There is a plugin for Firefox - see here
    http://latestversionplugin.com/current-version-plugin-itunes-application-detecto r.html
    It should be installed automatically if you install iTunes, but I guess when you installed iTunes you didn't have Firefox.  Just reinstall iTunes and it should work OK  (your iTunes library will not be affected)

  • Occationally my iphone 5 will not connect to internet even though the Wi-Fi connection shows as connected.

    I have a iphone 5 iOS 8.2 and occasionally it will not connect to the internet, even though the Wi-Fi show as connected.  If I reboot the phone it will work properly.   Any idea how to fix this?

    Hello armygolfer61,
    Thank you for using Apple Support Communities. 
    You can use the following article to troubleshoot your iPhone Wi-Fi connection:
    iOS: Connecting to Wi-Fi - Apple Support
    Cheers,
    Jeff D. 

  • Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner sti

    hi

    Since about 2 weeks ago for no apparent reason, the internet on my iPad suddenly stopped working (when I open Safari, it says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi icon in the top left corner still shows full signal. However, I noticed when I went into Wifi settings (Settings>Wifi) that there is no checkmark next to my network name (only the spinning circle icon, as if it's trying to process something). This only happens at home (I can browse the internet while connected to  Wifi at university). My other Apple devices (MacBook Pro and iPhone 4S) work perfectly fine at home.
    I've tried resetting my router, restarting my iPad, resetting Network Settings on my iPad, and tried following Hynes' instructions on this thread:https://discussions.apple.com/thread/2453187?start=15&tstart=0, but nothing has worked so far (although I have to admit that I found the instructions on that thread somewhat confusing, so there is a chance that I accidentally did not follow them properly).
    Could someone please help? It'd be VERY much appreciated.

  • My macbook 13 pro is not connecting to the internet even though the airport says it's connected. Can someone help me?

    My macbook 13 pro is not connecting to the internet even though the airport says it's connected. Can someone help me? My iphone and other macbook connect and work no problem. What steps can I take?

    Ok....
    Now go to your router's settings.  Not sure who makes your router...
    Look at wireless part of it and see how many computers are actually hooked up to it.
    Delete your computer from it (in your router).
    Restart your router.
    After your router has restarted, try to connect to it with your MB and see if you can browse the net.

  • When I try and distribute form, it says it cannot connect to server, even though I'm online, sign in etc.

    When I try and distribute form, it says it cannot connect to server, even though I'm online, sign in etc. How can I get it to connect?? I need to know, urgently to get a proposal in before the deadline.

    Try downloading the Find My Friends app and signing in with your iCloud ID to accept the terms and conditions there.  If that doesn't work, go to Settings>iCloud, tap Delete Account, then sign back in.

  • I cannot connect to internet im getting the error message: no network adapter installed or configure

    i cannot connect to internet im getting the error message: no network adapter installed or configured. what can i do?

    Sherya, welcome to the forum.
    When requesting help, you should always include the make/model of the computer and/or monitor. This information is necessary for us to review the specifications of them.
    I believe that this is a problem for your ISP.  Their Customer Service should be able to help you.  There may be some settings that can be changed to solve the problem.  They would know what the settings should be.  I don't believe that it is a hardware problem.
    Please click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • 4th Gen won't connect to internet even though it says it's connected

    Hello Apple Community!
    I have been using my (4th Gen) Time Capsule to back up my devices and for my household WiFi for about 2 years now. The other day, after a storm, my connectivity was down. I thought it was my ISP, but after bypassing the TC and plugging the Ethernet Cable that would normally connect to the TC directly into my laptop, I was finally able to get back onto the web. (In fact, I am typing this question while hard-wired directly to my ISP modem... but I digress).
    Here's the problem (and screenshot's provide a thousand words) -
    The Time Capsule SAYS it is connected, but every single device that is connected to it {iPhones, MacBook, Xbox, etc.} will not connect to the internet.  Each device is giving an error saying "Cannot connect to internet" or "Unable to connect to internet".
    Remedies I have tried already:
    Contacted ISP and verified that the internet was still working
    Reset ALL devices including - modem and TC (like... 100 times)
    Checked update for TC (and I am current with update 7.6.4)
    Switched from DHCP to Static IP
    Programmed DNS server to recommended addresses (99.196.99.99 and 99.197.99.99) and released them back to automatic
    Turned OFF security password for WiFi and set network to OPEN
    Factory Reset TC
    Rebooted both TC and modem through both Apple recommended and ISP recommended power cycle instructions
    Read through all current, passed and relevant 4th Gen Time Capsule connectivity issues throughout thread
    I am about to see how the TC floats in the pond out back soon... (not kidding).
    I have tried everything and it wont work!  The only way I am typing this to the community is directly connecting to the ISP modem.  Any suggestions, please help!
    {P.S. - I took the screenshot of the router by pugging the cord back into the AirPort TC so you could see what I see, but again, to no avail.. I couldn't connect to the internet via the WiFi)

    Electrical storm could have blown the WAN port of the TC, without the TC diagnostics showing it up.. hence the green led.
    If you have not already done so, try powering down the TC for several hours. You need it cold, so overnight is a good idea.
    Power up the TC and quickly test it.. you have around 10min before issues start if it has heat issues.
    No luck quickly change the TC to bridge mode.. ie on the Network tab.. make sure it is off (bridge mode).
    Plug the modem to another port of the TC.. LAN 1 2 or 3.. does the light come on?? From a computer, test if you have internet access. In this mode only one computer should have internet. Tell me how that test goes.
    Do you have a computer running any OS prior to Mavericks? Even windows would do so you can load 5.6 airport utility.
    In 5.6 utility you can set wan port speed to 10mbit half duplex.. I want you to do that.
    And then test it again in router mode.
    What modem are you using??

  • Suddenly can't connect to internet even though it's still connected to the network. Why?

    My ios 5.1.1 ipad 3 is less than 1 year old and has been connecting fine in my room. Then suddenly internet stopped working even though it's connected to the network. Tried restarting, forgetting, resetting. It worked for like 1 min randomly, then stopped working again. It only works if I move closer to router. Laptop and another Ipad both work fine. Just don't understand why my ipad stopped working suddenly when it was fine before.

    Yes I do want my problem fix. Thank you for helping.
    I was just wondering why it would be the router when my ipad connects if it's closer to the router and everything seems to be working fine too.

  • HT1386 For some reason my iTunes will not connect to the internet even though the computer is connected. Any ideas?

    Unable to start sync because iTunes will not connect to internet.  Computer is connected but iTunes will not connect.  I even deleted iTunes and downloaded again.  Will not connect still.

    I am experiencing this problem as well.
    I have access to the internet and can download songs from the music store but iTunes is being its usual pain in the rear and says I do not have an internet connection when I try to download any updates.
    This does not seem to be a firewall issue, at least as far as I can tell, as I have McAfee and both iTunes and iTunes Helper have Full Access in my firewall settings.
    Any help would be greatly appreciated.

  • HT1386 I have iphone 4, and couldn't update to ios7.1.1 even though its downloaded, gives error message as not connected to internet, even though am connected

    I have iphone 4, and couldn't update to ios7.1.1 even though its downloaded, gives error message
    Unable to verify update
    ios 7.1.1 failed verification because you are no longer connected to the internet
    Close          Try again
    Event though I am connected to the net
    Tried repeatedly but frustrating. Am able to do the same in another iphone 4 which my brother has....Do not know what setting to change. Even cant update via itunes

    Hi GajaPsy,
    If you are getting errors or alert messages when you try to update your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
    Apple Support: Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Regards,
    - Brenden

  • Can't connect to internet even though Network prefs show all green lights

    I have 3 iMacs in our office with the same issue.
    I can get them to connect to the internet using Airport but not Ethernet. When I connect the ethernet the computers network preference screen shows that a green light and that an ip address has been assigned via DHCP.
    When the ethernet is connected I can connect to other computers on the network but cannot access any external sites.
    Things I've tried:
    -repair permissions
    -making sure OS X firewall is off
    -I tried to ping the router = got response
    -Tried pinging other internal office IP address = got reponse
    -Tried pinging external sites = no reponse
    -I've tried restarting the router and the DSL modem and the computers, but nothing works.
    Any ideas?

    This is usually the other way round: users can connect with Ethernet but not with Airport, so my first reaction is to think about a hardware problem with the router. I would have thought DNS might be a problem (not excluded totally) but you are not able to ping to external sites, while you can ping the router and other devices on the LAN.
    To help refining the problem, how about other (non-Mac) computers: do you have any there; and are they suffering the same problem? If so, the problem may be in the router and it may be an idea to try with another. If not, there is a problem with the settings on the Macs.
    When did this problem start; and what changes did you make around that time?

  • Computer stopped connecting to internet even though there is full signal and nothing has changed.

    so the other day i opened my computer and it wouldn't connect to the internet. it had been working fine before that and nothing had changed, it just stopped connecting. I have full signal and can connect to the network, but my internet signal on the top bar has an exclamation point and says "Alert: no internet connection." My roommates can both connect with their computers so i dont know the problem! i've looked for soulutions on other forums and havet tried deleteing "airport" as a source and then re-adding it, deleting the system configuration folder (a suggestion someone got from apple), renewing the DHCP lease, nothing works. help!

    When you're connected to the Network...
    Find IP on computers...
    http://kb.iu.edu/data/aapa.html
    http://www.ehow.com/how_2091470_computer-ip-address-windows.html
    Are the others the same IP except after the last dot?

  • I am also having trouble with my wifi connection (ipod 4g). it has been three or five days since the last time i connected my ipod with wifi. it always says: "Safari cannot open the page because it is not connected to the Internet"), even though the Wifi

    Help me out

    Do other devices successfully connect to the network?
    Does the iPod successfully connect to other networks?
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

  • Unable to validate my serial number for purchased version of premiere elements will not connect to internet even though my connection is ok

    i have purchased an official copy of premier elements 13. i have my serial number etc but when i go validate my sign in throgh my internet connection nothing happens. its a nightmare !! I cannot even find out how to generate a rerquest code for offline valiodation. clicking on "generate response code " does nothing. I have jjust spent £79 on this product. will someone please help. ther is nothing wrong with my internet connection.

    Hi, A.T.R
    Thank you so much for your common sense reply. I contacted Adobe via their online chat help facility. One of their tech guys resolved the issue by re-setting the Hosts file. Now I have seen this in the forums and it basically involves making a back-up copy of the Hosts file deleting certain entries and applying again.. Thankfully this worked for me. But I would urge Adobe to look into this matter as there are many novices I am sure will be extremely frustrated at what should be a straight forward approach when validating their software. Most people would know there internet was working ok and most people would be able to disable anti-virus software etc, but to continue getting a failure to validate a serial number online would in my opinion beggar belief !! for most technically minded folks out there. Most annoying.
    When anyone purchases legacy software from Adobe, no one wants this kind of problem. The software is not cheap.
    My purchase was Adobe Premiere Elements 13 and it is a great piece of software for video editing. I can however recommend it. It is very good for both novice and professionals
    Thank you.

Maybe you are looking for

  • How do I turn off auto split in iPhoto ?

    How do I turn off auto split in iPhoto? I have about 8,000 old photos I would like to import but it splits them in to loads of events. Would just like to leave them in year folders.

  • System requirements of Fleet Management System

    Hi, What are the system requirements to activate the Fleet Management System? Will it also need another license?

  • Export Layers to Files Script Changing Resolution

    When I run this script to save my layers as .png files it turns them to  72 dpi  ... I need to keep them 300 dpi like  the original file. Is there a way to change that? Thanks in advance for any help!! Kari Holt iMac OS 10.5.8 CS4 Extended

  • Photoshop Elements 8 on early macbook

    Hi I have one of the 1st gen black macbooks, it has 2 GHz Intel Core Duo. I have had the RAM upped to 2 GB and the hard disk upped to 250MB which has about 100MB free still. Will I be able to run Photoshop Elements 8 on this? Thanks Iain.

  • CS4 Save for Web Annoyance

    I recently installed PS CS4 and found the Save for Web feature added something very annoying. Every time I select it a dialog box pops up saying "Are you sure you want to erase all save for web preferences". Then you have to click Don't Erase or Eras