Cannot connect to internet- itunes cannot make secure connection- error 3212
Got new goodies for Christmas- an ultrabook with windows 0and an iPhone 4s, my first iphone. Want to sync it and get Ipod touch apps, etc, but when I load up itunes, it says it cannot connect to the internet. Sure as I'm typing here, our internet is working. I don't have a proxy, I turned off my firewall, itunes is run as administrator, I used the winsock reset in command prompt, and the network diagnostics just says
(Build 9200)
SAMSUNG ELECTRONICS CO., LTD. 520U4C/520U4X
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0025B6D80366EFD8
Current user is not an administrator.
The current local date and time is 2012-12-27 00:07:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {336F820E-2DCE-4E46-9ECA-4701676F5F4F}
Description: Microsoft Hosted Network Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {7BF9434C-4E43-4AF6-B073-A33E0FCFC35A}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {582A8206-4B6F-4A73-B957-368827E68829}
Description: Intel(R) Centrino(R) Advanced-N 6235
IP Address: 192.168.0.18
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Wed Dec 26 23:32:01 2012
Lease Expires: Sun Feb 16 18:18:40 2014
DNS Servers: 209.18.47.61
209.18.47.62
Adapter Name: {0ADF1741-E03F-43A0-B540-5F14C4DBA710}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {E8B30F0C-E717-44C6-B3DB-63BF3C0204E0}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
An unknown error occurred (-3212).
Basic connection to the store failed.
An unknown error occurred (-3212).
Connection attempt to Gracenote server was successful.
An unknown error occurred (-3212).
iTunes has never successfully accessed the iTunes Store.
Help?
I ran Autoruns and came back with Bonjour as the only thing on the winsock provider- it's on there twice
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Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
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iTunes ver 10.5.1
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Help! I'm getting the following error message:
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Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
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If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
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Hi,
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itunes could not connect to the itunes store. a secure network connection was terminated unexpectedly
سلام
قابل توجه کاربران ایرانی، این مشکل از ارتباطات زیر ساخته و مشکل از سیستم ما نیست.
متاسفانه فعلا باید صبر کنیم
موفق باشید
Hi
Notable Forums, the problem of the connection and the problem is not in our system.
Unfortunately, now we have to wait
Good luck
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