Cannot Connect to iPod Update Server

I have a 30 GB Video iPod, and my computer is running Windows XP Media Center. I can connect to iTunes and download songs, movies, podcasts, ect. But whenever I try to update my iPod's software to the newest version it says that it cant find an internet connection. I am using a D-Link Wireless system, and everything else seems to work fine. I can get on the internet, use Xbox Live, connect my laptop, and even download the newest version of iTunes. But I can never get the iPod update to work at all. Any thoughts/ideas would be greatly appreciated.

http://docs.info.apple.com/article.html?artnum=304468

Similar Messages

  • Help, I cannot connect to iTunes update server.

    I cannot connect to iTunes update server to check for updates for iTunes, or update my iOS version on my 2nd gen Ipod Touch.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • TS1717 I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i wan to add them to my libra

    I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Not connecting to Ipod update server

    When I try to update my Ipod classic I get a message that I can connect to the Ipod update server as I am connected to the internet. I am connected to the internet. Why can't I connect to the Ipod update server?

    This is happening with my Nano 1st G as well. Followed the trouble shooting tree from apple with no luck. I am hoping it would fix my controls not working after the nano wakes up. I tried all of the 5 R's.

  • I am trying to update my Iphone 4 but i keep getting a message saying cannot connect to the update server.

    Help me please?
    I am trying to get my iPhone 4 to update to version 5 but each time I connect it to my PC and update, or even restore I keep getting a message saying "cannot connect to update server"
    Any suggestions??

    Hope you already found a solution, if not try this:
    https://discussions.apple.com/thread/3928478

  • Cannot connect to Apple update server although the internet is working properly

    Did anyone find a fix? iPhone connects, and on the Mac Air (with OSX 10.7.4) Safari gives me NSPOSIX Error Domain:1. Skype on the same Mac Air seems to be working fine.
    It started just this morning, occasionally at first, and now looks like constantly.
    I've cleaned Safari cache, checked DNS, restarted computer, restarted router. Nada.

    I called Apple tech support and spoke to David, who was very helpful.  Removing Symantec products fixed it for me.
    First thing we did was a 'Safe Boot'. Turned the computer off, and as it restarted, pressed the Shift key. That starts just the core of the Operating System without any add-ons. Safari worked just fine. So the problem was narrowed down to third-party installed applications.
    Things we then tried:
    Removing Computer > Library > Caches directory and <User Home> > Library > Caches directory. (The Library folder is hidden by default. In a new Finder window, I clicked 'Go' and pressed the Options key to see the Library directory.)
    We also cleaned out Safari data.
    Checked to see no unnecessary plug-ins were installed in the Library > Internet Plug-ins directories.
    Checked out the LaunchAgents directory in the Library directories to make sure nothing "funky" was kept there.
    Restarted.
    None of it solved the problem.
    So finally, he asked me to try uninstalling Symantec products. I went into Applications > Symantec Solutions folder and started the Uninstall program. Restarted computer. *Browser back to normal!* Apparently, some Symantec firewall setting may have become corrupted, preventing the browser from going to the internet.
    I have since reinstalled Symantec, and so far things seem fine.

  • ITunes cannot connect to ipod software update server - help?

    I needed to restore my ipod (again) and downloaded the latest version of iTunes to do this. Unfortunately since the update I can no longer seem to connect to the update server / music store or Track Names function and am left with no way of restoring or updating my ipod. I've tried the following:
    - Reseting the ipod over and over again
    - Checked / unchecked the Automatic LAN settings Box
    - Looked in the Drivers folder for the music store isp (it wasn't there)
    - Added "Open DNS" addresses to my router - did nothing.
    - Checked the Diagnostics function on the new iTunes which tells me everything is running fine except the unsuccessful attempts to connect to anything iTunes related!
    - Tried installing a previous iTunes but I'm told my computer already has a previous version!
    I love the way this website addresses the problem directly, but sadly if it doesn't work for you there's literally no-where to go! Does anybody know what I can do to solve this problem?
    All the best.
    ipod 30GB photo   Windows XP Pro  

    Shut down any firewall you have running... Norton, Zone alarm, whatever you have, restart iTunes and try again. If that doesn't work take a look-see at this, http://docs.info.apple.com/article.html?artnum=302182

  • Please Help!!! 'iTunes cannot connect to iphone update software server'

    I cannot 'Restore' iPhone 3G to pass on to my fiance, after she kindly allowed me to get a new iPhone4 because iTunes 'cannot connect to iphone update software server'. I have tried both our laptop and desktop - both connecting to the internet fine - but neither will connect to the iTunes store nor update servers!!
    Not sure what to try next, have tried setting up new user to no avail.
    I have followed the support guidance and I am not connected through proxy.
    Diagnostics reported as follows:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Inc. Dell DV051
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver 1.49.0.0
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number 098625257EFAC14A
    Current user is an administrator.
    The current local date and time is 2010-07-25 12:16:28.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F45A9B15-8BE6-4964-8534-71947B51A91B}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.77
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: No
    DHCP Server: 255.255.255.255
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-07-25 10:25:45.
    ** Device Connectivity Tests **
    iPodService 9.2.1.5 is currently running.

    Right, I'm going to try something, if this works, then this'll probably fix a lot of iTunes problems.
    1: Make sure your whole iTunes database is backed up.
    2: Uninstall iTunes, then run "Revo Uninstaller", this will remove ALL traces of iTunes from you computer, not your library.
    I've found out that when un-installing or re-installing over a previous version of iTunes will carry over some problems from previous versions, or even create problems. Registry leftovers can be a problem also. Completely removing iTunes using "Revo Uninstaller" then re-installing will have the same effect as installing iTunes from a fresh OS install. Typically iTunes should be problem free when installed totally fresh.
    3: Re-install the correct version of iTunes fresh and try again.

  • Why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet?

    why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work

    Have you seen this article?
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    B-rock

  • Itunes could not contact iPod update server ...not connected to internet

    Please help. I have: Win XP Pro, SP2; itunes 7.0.1.8. iPod ver. 1.1 5G Video iPod. Am getting error: "itunes could not contact the iPod update server because you are not connected to the Internet."
    But I am connected to the internet, and can download podcasts and access itunes store. But I cannot download ipod ver. 1.2, and thus I assume this is the reason that I am getting incomplete syncs on video podcasts.
    I have followed the Apple site's recommendation to ensure the LAN settings button is set to "Automatically Detect Settings" but I still get the error.
    I have uninstalled itunes and reinstalled it again; still getting error. I have disabled my firewall; still no luck.
    I welcome any help, please!! Thanks.
    PC   Windows XP Pro  
    PC   Windows XP Pro  

    replying to dave2007
    I have been trying for 3 hours to make this work -- I've checked the box and tried; unchecked the box; rechecked, rebooted and tried ... you get the picture.
    hmmmm.
    by any chance, are you using a proxy? in the context of Store connections, i've seen a problem with a proxy cause a connection issue, even though the network diagnostics looked perfectly clean.
    working on that theory, if you are using a proxy perhaps try the techniques from this document:
    iTunes for Windows can't access the Internet if proxy settings are incorrect
    or perhaps just try to see if the connection to the update server goes through if you if you try this without the proxy.

  • Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    #1
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    #1.1 n/a because the errror message overrides it
    #2 see #1
    #3 iOS: Device not recognized in iTunes for Mac OS X
    But could be caused by #1
    #4 Covered by previous ones
    #5 Obvious jpegs are photos and thus will not sync as videos. Also see:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    #6 iOS: If you can't back up or restore from a backup in iTunes
    First #7 See #6
    Second #7 You have so many other problems resolve those first
    #8 Resolve other problems first

  • I tried to update my iPod and now it's saying that iTunes cannot connect the iPod. What should I do?

    I updated my iTunes and then went to update my iPod to the newer 4.2 version that it kept asking me to and now it says that iTunes cannot connect the iPod. My iPod is now unusbale because the screen on the iPod itself shows that i need to connect it to iTunes, but when I do, there's an error message that pops up telling me that iTunes cannot connect it. Help!! How do I fix this?!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
      Have you tried on another computer to help determine if you have a computer or iPod problem

  • Can't connect to the iPod update server

    I am trying to restore my 5G iPod with video, but I am not able to connect to the iPod software update server. If there is anywhere that I could manually download the Firmware version 1.3 I would appreciate it. My iPod is currently running firmware version 1.2.2.

    The iPod update server could not be contacted.
    Make sure your network settings are correct and your network connection is active, or try again later
    That's the error.

  • I cannot connect with the Mozilla server to update. I'm using Firefox to connect on a dual core iMac on OS 10.6.8.

    Every time I try to update Firefox I cannot connect to the Firefox server. the bar just goes and goes and goes. I am on a quad core iMac on OS 10.6.8

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Cannot get beyond "connecting to an update server" when trying to load a "strongly recommended" update.

    I have a Dell Inspiron 6000, running Windows XP. I keep getting a pop-up from Firefox saying "It is strongly recommended that you down load this update".
    Whenever I try to do so, it refuses to go beyond the progress box that says "Connecting to the update server". I have left it at this point for well over 30mins on one occasion, but to no avail.
    I have tried both through my Belkin router and direct on the ethernet cable.
    The broadband connection is one of the lower-speed O2 exchanges.
    What might be the problem?

    If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.<br />
    You may need to remove the Firefox program folder to do a clean install of the new version.
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Maybe you are looking for

  • Changes in short text in Purchase Requisition and Purchase Order

    Dear experts, Can you help me with the following issue: During creation of Purchase Requisition and Purchase Order with Account assignment category K-Cost center the field Short text to allow input of data in it. In all other cases During creation of

  • 8320 has lost complete signal

    Hi I purchased a uk blackberry from orange, had it unlocked to use my vodafone. I moved back to my country SA and inserted my vodacom sim. All worked well until about a week after arriving here, then it dropped signal. I removed the battery, reinsert

  • Does the ipod touch 4g white have an a5 chip?

    i want to know if the ipod touch 4g white has the a5 chip in it, please tell me otherwise , my friend hass no clue if it does or not so i want to tell him.

  • SNMP Probe monitor query

    Hi , I have created SNMP Probe based monitor to check the Total RAM free on certain Network devices.  I have total 16GB RAM space and i want to alert if lesser than 3 GB of Total RAM. I had configured /DataItem/SnmpVarBinds/SnmpVarBind[1]/Value lesse

  • The instruction at "0x77f51c96" referenced memory at "0x00000010". The memory could not be "written".

    I am using LabVIEW 6.1, my source code runs fine however I get (2) of the above error (with different addresses) when my .exe closes. Any ideas?