Cannot connect to itunes after update , please fix it asap !!!

my account cannot connect to apps store since i update to ios8.2 .
pls fix it asap !!!

As has been reported in numerous posts in these forums it's a widespread problem, which doesn't appear to be related to any security or other updates. Evidently there is an issue with Apple's servers and it's a question of waiting for them to fix it.

Similar Messages

  • I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

    After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it  and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • IPhone locked and cannot connect to iTunes after update

    When I plugged in my iPhone to my desktop, it told me that I could download a new version of iTunes. I did, and then I got an error message while downloading (I didn't record the error message like a dummy). Now, I am left with the icons to connect to iTunes on my phone's screen. The only problem is that I can't connect to iTunes anymore. I can't use my phone, and I can't connect even though I just connected before trying to download the new version of iTunes.
    I've tried restarting my computer and the phone. I have also plugged in and pulled out my iPhone's connection as well as restarting iTunes to no avail. I don't want to download a new version of iTunes since I have playlists that I have worked a good deal on.
    Is there anything else I can do?

    Ok, I tried to restore it on another computer with iTuens. I saw that that computer said it could not restore my phone because of error code 13. I'm looking into that now.

  • IPad asking me to connect to iTunes after updating to iOS 8.1.1

    iPad asking me to connect to iTunes after updating to iOS 8.1.1
    I have iPad which was updated to iOS 8.1.1 recently and after boot up of the iPad; it is asking me to connect to iTunes.
    Please let me know what might be the issue. Why is it asking me to connect to iTunes? How will I be able to restore the iPad to a working condition.
    Thanks in advance.

    It means that the iPad has gone into recovery mode (all software has bugs, operating system updates don't always go smoothly). You will need to connect the iPad to your computer's iTunes by its cable, and that should recognise the iPad and let you reset it back to factory defaults - you can then restore to you backup, or just resent your content to it.
    Recovery mode : http://support.apple.com/en-us/HT201263

  • While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?

    while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?

    Hello Emamoe,
    Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone.  I found a couple of articles I recommend for this issue.
    First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below.  This section will help you isolate the network issue that could be blocking you on those apps:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • TS3297 when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

    when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!

    Hello Ducati848,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Cannot connect to iTunes after iOS6 install

    Cannot connect to iTunes after iOS6 install. Tried to reset date forward as others have suggested, has not worked. Any other idea's solutions out there?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • I cannot connect to iTunes after new update on iPad air

    I Cannot connect to iTunes or App Store after new update and I have tried all the trouble shooting stuff....no good. When I close the app the contents are there but when I tap on them the error message comes up and the app contents goes blank....Help. I need them for my business.
    thanks

    Hello Deryn340,
    Thanks for using Apple Support Communities.
    If you're currently unable to connect to either the iTunes Store or the App Store on your iPad, then I'd like you to please follow the troubleshooting steps outlined below.
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
    Can't connect to the iTunes Store - Apple Support
    Cheers,
    Alex H.

  • TS1424 Cannot connect to iTunes app updates

    I'm trying to update my apps on my iPad and I get the error Cannot connect to iTunes .  Please help

    You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • Shalom. I cannot connect to iTunes after loading ios7 on my ipad 2

    I installed iOS 7 and now there are 2x problems I have picked up.
    1 ,I cannot connect to iTunes .the error I get is ..cannot connect to iTunes store.
    2 , the pics in lock screen does not want  to set on where I stretch them.
    Any help please?
    Thank you

    Hello Deryn340,
    Thanks for using Apple Support Communities.
    If you're currently unable to connect to either the iTunes Store or the App Store on your iPad, then I'd like you to please follow the troubleshooting steps outlined below.
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
    Can't connect to the iTunes Store - Apple Support
    Cheers,
    Alex H.

  • Cannot connect to itunes since update to ios6

    I upgraded to ios 6 and have read through all the issues everyone is having just like mine, however I have more issues.
    as my subject says I cannot connect to itunes, I have tired the jump ahead a year, and it loaded the featured and genius and charts, but i can not see my purchased or updates.
    in Safari there are a number of sites that will not load such as barnes and noble.  I had the nook app on my ipad 2 and was reading a book when suddenly it quit and the book flat out dissapeared. i decided to reinstall that but I can not get back into barnes and noble or onto the itunes to reinstall the app to see if it can work.  at this point my ipad 2 is currently a nice paper wieght and could soon become a frisbie.  I want it to work, or I want to go back a step.  I need to upgrade my Imac to the newest one, because currently i cant upgrade the apps i have there, and quite frankly im afraid that it will be yet another headache with things not working.  I love apple but this is getting to be to much.  it was supposed to be less of a headache than pc. (right?)
    Does anyone have any suggestions as to what I can do, other than what has already been written,
    I also did the reset.
    I forgot my network and reset it.
    one of my mail apps is not updating, i got rid of that, brought it back and its still not working
    my wifi is perfect. i just need help.
    thank you

    Go to Settings -> WiFi
    Touch the blue arrow to the right of your network name. This will bring up the network details.
    To the value in the DNS field add the text: ,8.8.8.8
    If you are using DHCP this action may need to be redone if a new IP address is assigned.
    Note that this should not be necessary. The value in this field should be the Local network address of your router - something like 192.168.1.1. Normally your router should pass any DNS requests to the DNS server your ISP provides. If you are having DNS problems your ISP should correct this.
    FYI a DNS server translates symbolic network addresses like www.apple.com to numeric IP addresses. You can see that if this isn't working correctly that you will have problems getting to anywhere on the Internet.

  • Cannot connect to iTunes for updates

    For the past 2 days, I have been unable to update my apps on my iPhone 4S running 5.1.1. The entire app store works fine except when I select the "Updates" tab, I get a "Cannot connect to iTunes store" message only when I select the "Updates" tab. I can still search for and download new apps. If I know an app has an update, I can search for it and download it individually and download it successfully, but I cannot view app updates via the tab. I have already tried:
    1. Force closing the app
    2. Reboot
    3. Logging out, rebooting, logging back in
    4. Changing the date
    The last option was taken from this thread (https://discussions.apple.com/message/19372146#19372146) which had a similar issue for an iPad, however, none of those suggestions worked.
    Any suggestions greatly appreciated.

    Same issue here. I've tried literally everything including all the steps (except #6) here: http://hints.binaryage.com/cannot-connect-to-itunes-store-on-iphone/
    Surely this is an Apple bug. Anyone have any other ideas of how to get this to work?
    Again, this only occurs when attempting to view updates in the App Store. Everything else works as @cpels7 mentioned above.

  • TS1702 Cannot connect to iTunes to update Apps

    When updating Apps and using current iTunes password, receiving message, Cannot connect to ITunes - p,ease tell me why?

    Here also!  I tried buying an app a few minutes ago and error message says " cannot connect to iTunes store"

  • HT4623 iPhone 5S won't connect to iTunes after updating to IOS 7.1?

    I just updated my iPhone 5S to 7.1.  Since doing so I cannot connect to iTunes via my MacBook Pro. My iPhone just vibrates once plugged in and I get an error message in iTunes (eventually) stating that my iPhone can't connect. I back up to iTunes.  HELP

    1. change date and time to MANUAL
    2. set date one year ahead
    3. restart phone
    4. ignore all message you get on restart. go to setting for date and time, set to automatic
    5. close setting. sign on to itunes, you will need to enter your apple ID and password

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