Cannot connect to itunes. It keeps disconnecting
My iphone 5 cannot be connected to my itunes. My itunes is updated, my iOS is also updated. What I dont understand is the iphone is charged when connected to the usb. I tried to connect with other wires - still didnt work. I tried to connect other phones - it worked. So the problem is the phone. I have restarted it a few times, still didnt work. I have gone thru all the suggestions by apple, still didnt work. Any suggestions?
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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TS1424 Cannot connect to iTunes Store keeps showing when trying to install updates
Cannot connect to iTunes Store when trying to update apps
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Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts1368
Best of luck,
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Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
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While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
All of a sudden I keep getting the same message on both my Iphone and Ipad. (Cannot connect to Itunes Store.) (OK)
I am able to connect on my Mac. My Password is correct.Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
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That's usually a sign that your phone was hacked/jailbroken, and iTunes has detected such, errored out, preventing your phone from activating. Since Apple does not support hacking/jailbreaking, that's what happens, by design.
We can't help you here, as Apple owns this forum. You'll have to go elsewhere. -
iPhone says "cannot connect to iTunes" I am hooked up to wifi and I keep getting this error... Any ideas?
Hi ...
Try this support article > Can't connect to the iTunes Store -
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You should not get that message if you are simply trying to load the shuffle with songs from your iTunes library. If iTunes is trying to Update or Restore the shuffle, and you get that message, try the suggestions in this article
http://support.apple.com/kb/TS1814 -
Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
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I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
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Cheers, Tom -
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Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
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Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
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