Cannot connect to itunes on iphone 4s
my wife is trying to connect to app store but gets a message when downloading apps to advise cannot connect to itunes store...please help
There are a few forums discussing this problem, and I only found one solution that actually worked, posted by MarkyMark8 on Jan 22nd. That solution was to deleted the App - iBooks. Once I did that I was able to update apps, purchase songs, download new apps. It was great because I have been unable to do any of these activities for almost 3 weeks. Here is the link to this and other possible solutions.
http://imbyter.com/2012/01/cannot-connect-to-itunes-store-on-iphone/
Similar Messages
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Please help! Cannot connect to Itunes with Iphone or on laptop!
I dont know whats going on but I need someones help. I just bought an iphone today and cant log in into app store. It says "Cannot connect to Itunes store" when entering my apple id. I have made an account online. The weird thing is that my girlfriend account logs in just fine. Same thing with the Itunes on out laptop. I can sign in to Itunes with her account just fine, but when i sign in with mine it says "We cannot complete your itunes store request, an unknown error occured (0x800B010F) There was error in the Itunes store please try again later" But how can that be possible if my girlfriends account logs in perfectly fine? I made another account and nothing still the same, Help very frustrating since we just moved from android. I did the time adjustment by switching the year and time and going back to app store, made a new account, reseted iphone, reseted settings, whats going on? Please help
Start iTunes on your computer and make sure you are logged into your account. Now connect and sync your iPhone and Touch, disconnect and try again.
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Cannot connect to iTunes on iPhone 4
On my iPhone 4 I cannot connect to iTunes Store
https://discussions.apple.com/thread/4163441?tstart=0
Add your locations to this thread. The store seems to be down. -
"Cannot connect to iTunes Store" - iPhone 4
My iPhone 4 won't connect to iTunes (Sometimes it does, most of the time it won't). I have full signal strength on 3G network. I never had a problem connecting with my 3GS iPhone.
Anyone else on here having issues with connecting to ITunes Store (App store) via your new iPhone 4?
Also, I'm posting this message from my iPhone 4 now and it's taking a few tries because I keep getting the following message: "Cannot Open Page. Safari cannot open the page because the server cannot be found"
Wonder what's wrong??Same problem here. Haven't been able to access to App Store since I got the iPhone 4. Keep getting "Cannot connect to iTunes store". I have tried everything, logging in and out, hard reset, syncing with iTunes - nothing works. I called support multiple time - it still isn't fixed. I have repeatedly tried to access the App Store on my iPhone 4 and on my friend's 3GS. His works fine everytime, yet my iPhone 4 can hardly ever connect. Very frustrating and dissapointing. I may have to return and go back to my 3GS - much more reliable in my opinion.
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Cannot connect to iTunes store (Iphone 5)
Hey hello,
Here is my question, when i clicked "music" button on my phone, it showed me "no content" you can download music from the iTunes Store, then i touched "Store" option below, it suddenly came out a window which was "Cannot connect to iTunes Store " OK (option only)
what i am going to resolve this problem? thank you very muchRead http://support.apple.com/kb/TS1368
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Cannot connect to itunes from iphone
I have a Wi Fi connection email works Safari Works but when I launch itunes I get a message saying "Cannot connect to the itunes store you must connect to a wi fi network to access the itunes store"
I have reset all settings yet the same thing happens.I have the same problem, but in the DHCP setting it won't let me enter the IP address & other settings. I can put them in Static tab but then it won't let me renew the lease. Twice I've gotten to the point where it asks for the network key (this is a secure network in my house). I enter the key, but it doesn't make the connection. I've tried forgetting the network and re-establishing the connection, but that doesn't work either. Safari is working fine. Any suggestions?
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HT1349 cannot connect to ITUNES store on IPhone, any suggestions?
Cannot connect to itunes on iphone 4, any suggestions?
Can you connect to the iTunes store with iTunes on your computer?
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I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash -
I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
my computer failed to install the compatible driver software when updating my iphone and now my iphone is unusable as it is requesting me to connect it to itunes but i physically cannot connect to itunes... help me please?
Hi there croadstar,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
I have done all the usual re boots on wifi and iPad, phone and so that is not the problem. I have 3 apps waiting to update bit they are stuck there, I cannot connect to iTunes Store and so you know I am not trying to connect to tunes! I am trying to update apps but cannot connect on either my iPad or iPhone. Changing the date does not work! Has anyone had this happen to them and if so how did you resolve it?
For those who are getting annoyed, I have found a solution which requires you to create a new apple ID without using credit card information:
1. Go the app store
2. Hit cancel when it asks you to sign in (If it doesn't, continue to step 3)
3. Find a free app and try to download it
4. you to sign in option will appear, it will ask you if you want to use existing ID or create a new apple id. SELECT CREATE NEW APPLE ID
5. Follow the steps and when it gets to the stage it asks you for your card info, Choose 'None'
6. Full in all you name and address etc... And click next.
7. Verify your email and Enjoy downloading FREE apps
8. Say thank you as I do appreciate your love :) -
I have followed almost every step mentioned on forumns. I have upgraded IOS to 6. But I just cannot connect to iTunes from my iphone 4s. Everything else like WiFi, 3G etc works perfectly. I can even connect to App Store to download applications.
Does anyone have a magic trick to make it work?. I dont want to try Restore unless its a last resort.."is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/ -
I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?
That's because there are not enough apps that use Passbook yet. Wait.
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New Iphone 5 Cannot connect to Itunes Store
I have just got a new Iphone which is now just a week old. Since the beginning I haven't been able to download any apps due to an error message
"Cannot connect to Itunes Store". I have been able to connect to the Itunes and App store on the Iphone but as of yet have not been able to download any apps.
I really don't know what is wrong. I cant even sign in to my Apple Account in Settings as the same error message comes up.I'm having the same problem with both my iPhone 5 and my third-gen iPad. It started as an intermittent problem but today I cannot connect at all. I've tried the various "fixes" such as changing the date forward and back. iOS is up to date so that's not the issue either. I've shut off the devices and restarted. No change. This is enormously frustrating. I wanted to test an app for work but cannot get it, nor can I update existing apps. Did I mention how enormously frustrating this is??
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All of a sudden I keep getting the same message on both my Iphone and Ipad. (Cannot connect to Itunes Store.) (OK)
I am able to connect on my Mac. My Password is correct.Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari
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