Cannot connect to itunes pairing record missing - ipod touch

restored factory settings on my sons ipod and now cannot connect to itunes
am not a very popular mom at the moment .....
can you help please!!!!!

See these previous discussions:
error: "pairing record is missing"
Re: I can't connect my new 4th generation ipod touch to itunes. it says can't connect because no pairing record found

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"cannot connect to itunes store" from my ipod touch 4thgen over wifi

I have tried setting my restrictions to allow, making sure my wifi connection is solid. I can access every other app that uses the internet except the itunes & app store apps on my ipod touch. I looked in settings and it has my login information from my last sync on windows. My wifi settings; ip address starts 10.0.xxx.x. Has anyone else encountered this and how to fix this connection issue? Thank You.

Two things to try. Please reply with what works.
1: Turn on Airplane mode, then turn it off again. This resets internet related settings.
Does it work?
2: Changing the DNS in Setting, Wi-Fi, DHCP tab, DNS , replace with 8.8.8.8 (Google) or 8.8.4.4 (Google)
Does it work?

New IPad error message when connecting to Itunes: Pairing record is missing

Pairing Record is missing and Itunes can not connect to my ipad. How do I resolve?

These directions should help you: http://computerknowhow101.com/iso/a-fix-for-pairing-record-missing-error

IPod won't connect to iTunes - pairing record is missing...

I get this iTunes message when connecting my first iPod, a brand new iPod touch to my mac:
"iTunes could not connect to iPod "iPod" because the pairing record is missing."
What does that mean? (Can this have something to do with other iPods that have been connected to my iTunes earlier?)
I followed the instructions Apple had to offer and reset the iPod etc.
<http://docs.info.apple.com/article.html?artnum=60950>
I reinstalled iTunes 7.6 from my admin user. Then the iPod was recognized on this account with empty iTunes. Registered the iPod und updated software to 1.1.3. Restarted back into my regular user. Still same message, except now iPod "ihPod"... Now, where is that pairing record?

Yes, I restarted the machine after reinstalling iTunes 7.6, but that did not help.
Today I reinstalled again, this time from my users acount and that did the trick. I still don't know what or where the pairing record is. But installing iTunes on the spesific users account fixes it, it seems.

Ipod touch (2nd gen) is disabled, computer crashed , cannot connect to itunes without password but ipod says disabled. Help?

I have tried a hard start, holding home button and on/off button at same time. Nothing! just says" ipod is disabled connect to itunes".

See if this program will get the iPod in recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode
If not successful than time for an appointment at the Genius Bar of an Apple store.

How do I get out of the Connect to Itunes screen on my iPod Touch?

How do I get out of the screen with the Itunes logo and the usb port to connect it to my computer? Earlier today I planned on updating my iPod Touch 5g to
ios 8 and I had just enough space left to update it. After the update was verifying, it put me on the screen to connect my ipod to iTunes, and every time i try to reset the ipod, it wont let me out of the screen. I don't want to update to ios 8 anymore, because everytime I try to restore the iPod, an error occurs. I am basically being forced at this point to update it, is there any way back to normal ios 7? Please help

Hi angelaa5508,
If you have issues with performing the update to iOS 8 you may want to use the steps in the following article to troubleshoot -
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Best,
Brett L

Windows 7 - USB Connection - Windows & iTunes can't see ipod Touch

Hello there,
I've gone through the 5 Rs, and tried associated articles there to see what's going on, but basically...
My iPod touch has stopped wanting to sync with my Windows PC. Over the past two months, I've found iTunes hangs when connecting the ipod touch (just freezes, can't move the window, and then 'frees up' after about 60 seconds.)
The iPod is connected okay - it's charging - it's just neither iTunes nor Windows spot it's connected.
I've tried a variety of ports, cables, etc. I've even reinstalled windows on my PC (drastic, I know, but I was going round in circles, and that's the only thing I didn't have left to do!)
One interesting thing; I can see in the Device Manager that when I plug it in, the Apple Mobile Device driver DOES show in the USB Devices area; so on some level, Windows is spotting it is there - it's almost like it's doing an internal dialogue.
"Right then - Apple Mobile Device Driver, done. USB is receiving power, so I'm charging. And now... talk to the disk system in Windows and iTunes itself.... Nah, I'd rather do nothing."
Any other suggestions and behaviours? I've looked into my security software (but this would only effect iTunes, not the Windows level, plus remember, the driver is spotted and starting - it just isn't going any further...)

I haven't installed that hotfix yet, since it hasn't failed again just yet - no doubt it'll do so tomorrow though grins
Without a word of lie, one of the things that used to get me wondering about the nVidia thing was intermittency of the various symptoms. The way that you're not getting trouble all the time is what is keeping me wondering about it for you.
When I was doing a lot more troubleshooting of them, the other things I'd be seeing a lot (that I can recall off the top of my head) would be device timeout messages, "disk could not be read or written to" messages, and occasional blue screens. But that was back in the early version iTunes 9.x days, so the messages might have changed up a bit.
(Most brand name PC models with nVidia chipsets started shipping with the hotfix preinstalled after a while, and manufacturers like HP shoved links to it on their drivers and downloads pages to catch shipped units without the preinstalled hotfix. So it's a lot rarer nowadays. Tends nowadays to only catch folks with custom systems, or folks who've done Windows reinstalls and haven't caught up again on the hotfixes they've lost.)

Help!, i cannot connect to the appstore from my ipod touch

i can connect to safari and everything else but itunes store and appstore doesn't work.

Tap Settings / General / Reset / Reset Network Settings.

MY IPOS IS STUCK IN RECOVERY MODE..CONNECTING TO ITUNES APPEARS ON MY IPOD TOUCH HELPP!!

HEY, EVERYONE..I NEED HELP!! MY IOPD WORKED FINE YESTERDAY BUT WHEN I TRIED TO UPDATE IT IT WAS GOING GREAT BUT THEN IT SAID HRDWARE COULD NOT BE INSTALLED..SO IT PUT MY IPOD IN RECOVERY MODE NOW..I TRIED LOOKING FOR IT IN MY USB PORTS AND I FOUND 2 BOTH THE SAME ONE HAS AN YELLOW!! MARK ON IT.BUT IT'S NOT SHOWING UP ON ITUNES AT ALL I TRIED POWER AND HOME BUTTON NOTHING!! I TRIED JUST ABOUT THE USUAL I HAD NO RESULTS CAN
ANYONE HELP PLEASE..THANK YOU!!

Restore the device.

Cannot connect to GMail via iPad or iPod Touch any...

Hi,
Just moved house from BT standard broadband to BT Infinity. I now also use the BT Homehub 3. All fitted today and working well. Apart from my iPad and iPod devices no longer work with GMail.
I use IMAP connectivity which worked fine previously and I can no longer connect. Strange as it worked with BT before (although not with a BT Homehub) so has anybody seen this problem too?
Thanks
Mark

I assume you have it all set up on the IPAD as follows (via the setting app and the mail section therein)
Incoming Mail (IMAP) Server - requires SSL:
imap.gmail.com Use SSL: Yes Port: 993
Outgoing Mail (SMTP) Server - requires TLS:
smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587
Account Name:
your full email address (including @gmail.com) Google Apps users, please enter username@your_domain.com
Email Address:
your full Gmail email address ([email protected]) Google Apps users, please enter username@your_domain.com
Password:
your Gmail password
It should not be a port issue if you are pulling mail, that would only be a problem if you were wanting it to be pushed.
BTW personally I use pop for the mail, pop.gmail.com port 995 so you could always try that as well.
If my post was helpful then please click on the Ratings star on the left-hand side If the the reply answers your question fully then please select ’Mark as Accepted Solution’

HT201269 Itouch :"cannot connect to itunes store"

I cannot access the itunes store from my ipod touch.

Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

When i first got my ipod touch 4th generation i connected it to itunes but on my computer said new device found but on itunes there are no devices found so im stuck with the connect to itunes symbol on my ipod

i got my ipod touch 4th generation and when i first connected it to itunes it would say device found on my computer but on itunes it would say no device found so im stuck with the connect to itunes symbol on my ipod touch like when u first turn it on

Try here. Start with the one the best fits your symptoms.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows
iPod: Does not appear in Windows or iTunes and Device Manager is empty

New iPod touch. Error message when trying to sync to iTunes first time: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

I havev a new iPod touch 4th gen. When trying to sync to iTunes first time, I got this error msg: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!

See if the previous discussions with the same error will help you. Some of those are listed on the right side of this page under the heading "More Like This".

When connecting my iPad a message pops " Pairing record missing"

When connecting my iPad to my Itune libarry a messages pops "Pairing record missing" how do I solve this error?

You cannot lose your current projects or events by reinstalling.
Still, a good rule of thumb is, "If it is important, back it up."

When you download iTunes material, does iTunes record the IP used where it is being downloaded to? I am trying to track a lost/missing IPOD Touch and want to know if they have that data.

When you download iTunes material, does iTunes record the IP used where it is being downloaded to? I am trying to track a lost/missing IPOD Touch and want to know if they have that data. It was left on a small street and someone has found it and has been hacking into my account by resetting my password. They took about 41+ dollars from my account. I am hoping the IP it was connecting with to download to it was tracked and that I can get that information to figure out where it is located.

No. From the second link below.
"Apple does not have a process to track or flag lost or stolen product
- If you previously turned on the FIndMyiPod feature and location service is on, and wifi is on and connected go to iCloud, sign in, and go to FindMyiPhone. It the iPod has been restored it will never show up.
- Report to police and change the passwords for all accounts used on the iPod.
- Apple will not help
Reporting a lost or stolen Apple product

Cannot connect to itunes pairing record missing - ipod touch

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