Cannot connect to iTunes store after DL of iTunes 10.5

I have Downloaded the new Itunes 10.5 and it keeps telling me that it cannot connect to the iTunes store. I have a internet connection and re downloaded iTunes and it asked if I wanted to repair and I chose yes, but I am till having the same issues.

I had the same issue and resolved it like this:
1. Downloaded the latest version of ITunes to a temp folder.
2. Disconnected my cable modem from the Internet (for security sake).
3. Uninstalled ITunes, Quick Time and my Norton anti-virus software.
4. Restarted my computer.
5. Reinstalled ITunes and Quick Time (which of course is actually bundled with ITunes).
6. Reinstalled my Norton software.
7. Restarted the computer.
8. Reconnected my cable modem.
Once I did all this, everything worked again. What a pain in the a** this all was. Bottom line, it looks like the 7.6 "upgrade" does not take if you have certain security software installed. It would really be nice of Apple to at least generate an error message to that effect.
Kevin

Similar Messages

Cannot connect to app store after downloading mountain lion

cannot connect to app store after installing mountain lion it says there is no network connection when there clearly is i am on the internet now and i had this problem with the bootcamp server i read that in another forum and the answer to remove the auto proxy setting was correct but not for this situation because it is allready unchecked i checked it and tried again still no connection please help .... oh and apple you are beginging to be more like windows/microsoft with all the problems

That poor wordpress site has collapsed in exaustion from trying to keep up with the 3mil hits a day
here is a "copied" version with credits for those looking for a solution to an annoying problem Apple should patch. (Yes, I'm aware of the irony of that statement)
July 18, 2012 · by Arthur Lockman · in Apple, Tutorials
After doing a reinstall of Lion a few weeks ago, I found that my computer suddenly would reject every VeriSign certificate that it encountered. Using Chrome, that meant that I couldn’t even access Twitter.com, because it thought that the certificate was wrong. I couldn’t login to the Apple developer portal, I couldn’t authenticate a device with XCode, I couldn’t make a purchase at Apple.com, I couldn’t download updates from the Mac App Store, and I couldn’t login to Mint.com, among other sites. I essentially couldn’t do anything that used a VeriSign certificate for SSL.
What did I do? I called my trusty AppleCare advisor, hoping for an answer. I thought that maybe they could help me figure it out. After getting to senior support, I was told to reinstall Lion, which I did to no avail. My case was then forwarded to the Apple engineering team, with 3 to 5 days to wait until I had an answer. I looked around, through my console logs and through Keychain access, and finally came up with an answer, and a solution to my problems.
It turned out that my solution was pretty simple. I had to delete a few files and reset one to its default setting.
Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
Restart your system.
This solution seemed to work just fine for me. All of my certificate problems have been fixed. It must be something with the OSX installer that causes this certificate issue. I’ll file a bug report. Hopefully someone looks into it and fixes the flaw in the OS. And, I hope that this fixed the flaw for you.
Addendum – a note on security:
This procedure won’t affect the security of your Mac. I’ve had some questions come in about that, and if anything, it makes it more secure because then sites that require SSL certificates can actually use them, unlike before where they might default to non secure connections because the certificate was bad.

Need help...my Ipod touch 2, cannot connect to App store after jailbreak

Need help..my Ipod touch 2 cannot connect to App store after jailbreak then restore to 4.2.1? thank you in advance..

Try restoring again.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

My iPad says "cannot connect to iTuese store" after I enter my password. My password works everywhere else to get in to my apple account. What's up?

trying to get in to my Apps Store - to update apps ...I enter my password and it responds saying "cannot connect to iTunes store" ...what is up?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

Cannot connect to App Store after iOS7 update on my ipad mini....

Does anybody else have the same problem? I tried restarting the ipad mini and resetting the network settings but nothing seems to work... Ironically, i also did the iOS update on my iphone 5, and I can connect to the App Store with no problems... Please help.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Cannot connect to app store after updating to mavericks

First time I've had to post here, never had a problem before. Couple days ago it pops up that I have an update to mavericks for my macbook pro. Go ahead and install it and all the sudden I can't connect to the app store. I click the sign in button and nothing happens. I've tried the stuff I can think of from resetting it to disk permissions and nothing works.
Worked fine before the update, obviously since i had to have it to get the update but now nothing

well as an update, last night it just started connecting again. No rhyme or reason but I clicked it and it magically connected.
However now my email is dead.

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

Cannot connect to itunes or app store after updating 5s to iOS 8.1.1 - have already gone through troubleshooting.

Hi there,
I'm super late in updating the iOS on my phone because I heard people were having so many problems with this one. I updated today and low and behold - issue. In order to make room for this update I reset my phone and erased all content - then preformed the update to iOS 8.1.1. This is done and I logged back in and started to set it up again.
However, now I can't connect to either itunes or the app store. I've already been on apple.com and gone through the troubleshooting section there. Meaning:
- My date and time are correct.
I've turned off automatic setting, made sure it was correct and turned it back on as a second step.
- Obviously it's updated to the current 8.1.1
- I'm unable to connect either on LTE or when connected to Wifi however, my computer connects to wifi and can get to itunes.
Even though I am connect to wifi - data is turned on for both itunes and app store.
- Restrictions are off
I have fully closed the apps and restarted my phone after taking the above steps but still no luck. I don't get a specific error number only "Cannot Connect to itunes".
Any ideas with this one?

I had the exact same issue. try log out of the App Store in Settings. Then make sure to close all apps running, and log in again. worked for me. Good luck!

Cannot connect to iTunes or App store after 2.0.1 firmware update

I purchase a G3 iPhone last week at 5th Ave. NY and everything was working super, I've been purchasing games, apps, music without a hiccup until I update the firmware last Friday, now a "Cannot connect to iTunes" message pops up when trying to go to either iTunes or Apps Store. All other computers and also a 2G iPhone with 2.0 firmware and wireless devices connects fine, but my new iPhone.
I've done some google and found many others with same issue, weird I don't see any here. Any ideas, I tried resetting all, reseting networks, all devices, also restoring the iphone again. I even delete the firmware and download it again in case it was something wrong there but no.
Every time I try to use app store (sometimes) i get in and when I select anything a message pops up indicating "cannot connect to itunes" . Sometimes it pops up from the start, The same with iTunes.
Should i take it back to Apple store? Is it a 2.0.1 bug or what?
Thanks for your help
Axxis
Message was edited by: axxis2131

That very lucky mate , mine after upgraded firwares....well There is No WIFI and Bluetooth anymore !! I just wanna cry coz i luv it so much so

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

I am trying to change country to US for iTunes on my iPad. After I select US in account setting and press NEXT I get message: "Cannot connect to iTunes" and then "The iTunes Store could not process your request. Please true again later". Help please.

downloaded the updated iTunes and that did nothing. I then went through the form about $ very VERY carefully and discovered one field left blank. Once that was filled in, everything worked and I now have my free app.

HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?

Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

Cannot connect to itunes store when searching on ipad 2 after I updated it to IOS 6.0.1

"Cannot connect to itunes store" when searching apps on my ipad 2 after it was undated to IOS 6.0.1.
But the featured and updates work well.
I tried to sign out and sign in, reconnect my wifi, and reboot my ipad as well...it doesn't work.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I am trying to download a free app but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option then is to hit OK, which achieves nothing. How can I connect?

I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?

Might be help for you here > Can't connect to the iTunes Store

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store"

When trying to install apps from app store it does not prompt an apple id and after 15 minutes says "cannot connect to itunes store".

Your Apple ID may be greyed out because of restrictions. Settings>General>Restrictions>Allowed Changes>Accounts. If you set that restriction, your ID will be greyed out. Nobody can make changes to the account without entering the passcode to change disable the restriction.
Maybe something in here will help, even though this is not exactly what you are experiencing.
Can't connect to the iTunes Store - Support - Apple
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

Cannot connect to iTunes store after DL of iTunes 10.5

Similar Messages

Maybe you are looking for