Cannot connect to iTunes Store after iOS7 update??

So after the iOS7 update i am unable to connect to the iTunes Store on my  iphone 5. I have tried signing out and back into the store with password, I did a restatrt on the phone power botton and home button at same time until it shuts off and still does not work. I know people are having this problem but most seem to be able to log in once signng out and back in. Any other suggestions would be helpful.

Ok this is how I fixed this. Apparently iTunes uses Safari.
Go to Settings -> Safari -> and Clear Cookies and Data and also Clear History - scroll down to see those settings.
Set Block Cookies to either "from third parties and advertisers" or "Never" (you choose which one)
In Advanced (scroll down its the last setting) make sure JavaScript in ON
Here is the last step I had to make to fix it - which may not apply to you. Some time ago I changed my primary email for apple. I noticed it was asking me to enter the password for the secondary email.
I went into iTunes and App Store, tapped my Apple Id and then Sign Out. I then resigned in using my primary Apple email and password.
Just to make sure, I turned the phone off and on, but honestly this may be optional.
I am now working again.
I hope this helps you.

Similar Messages

  • Cannot connect to App Store after iOS7 update on my ipad mini....

    Does anybody else have the same problem? I tried restarting the ipad mini and resetting the network settings but nothing seems to work... Ironically, i also did the iOS update on my iphone 5, and I can connect to the App Store with no problems... Please help.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect to itunes store after update

    I cannot connect to itunes store after downloading latest update. I have tried everything list in "support" including flushing, etc

    My problem appeared after upgrading to itunes 8.
    "itunes could not connect to itunes store"
    "Make sure network connection is active and try again"
    Norton was the problem ....
    -open Norton
    -Select "Internet Security", then "Status & Settings"
    -Select "Personal Firewall", then "Programs"
    -Scroll down to itunes
    My situation had itunes Internet access set to
    "block all" I changed this setting to "permit all"
    Hope this info helps you out ... Happy Holidays

  • Hi i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone,

    hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
    download games anymore?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • HT1491 Cannot connect to iTune store when selecting update in apps store

    Cannot connect to iTune store when selecting update in apps store

    Go to settings > general > date and time> set automatically > off. Then set the date ahead a year or so and try to update your apps again. If you get an error message go back and correct the date and then try to update your apps again.

  • Cannot connect to iTunes store, after being hacked

    A couple months ago, someone tried to hack my itunes account.  I was able to change the password and lock them out, before they changed the email address.  I changed all of my info back to what it should be, but ever since, I haven't been able to update any apps from my iphone.  I can't download new apps either.  I just get a message that says "Cannot connect to iTunes store."  I can, however, download apps, in itunes, on my PC (after having to reauthorize the PC).  Any ideas as to why I still can't download, or update, apps from my iphone?  I did check the "Can't connect to the iTunes Store" page and didn't find anything to help.  The iOS is up to date, and I do have wifi access.

    Try here >  Can't connect to the iTunes Store
    On the iPhone, tap Settings > General > Reset > Reset Network Settings
    Restart your iPhone. Try connecting to the iTunes Store.

  • Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store"  all other updates work just fine?  The one app I paid for is the one that for some reason will not work.  How can I upgrade without buying it again?

    I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load.  When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store"  I have many other apps I've loaded and upgraded just fine.  However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy.  How can I update Cleartune without buying it again? 

    Hi all,
    This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
    But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
    So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
    It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
    Now that I know what the issue is, I'll make sure I use one ID all the time.
    Thanks,
    Steve

  • Cannot connect to iTunes store for app.update

    Un able to update app.due to cannot connect to iTunes store.
    I have a good wifi plus 3G connection .
    Thank you

    Usually it's because you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • TS1702 Why does my iPad say "Cannot connect to ITunes Store" after 3 months  of use.

    Help this 82 y.o. lady who wants to access the APP. Store but a message reads "Cannot connect to iTunes Store" It was ok since May, but all of a sudden the APP Store no longer automatically appears.

    Follow the steps in the article below:
    Can't connect to the iTunes Store
    Hope this helps

  • Cannot Connect to iTunes Store after 6.1.3 (10B329) update today

    After updating both my iPad mini and iPhone 4s with the latest security update today neither my iPad or iPhone will purchase or update any iTunes app.
    My wife has not updated her iPad and everything still works fine with iTunes
    I've tried all the advice on the discussion pages , date changing, logging in and out, resets etc. same result "cannot connect to iTunes" arghhhhhhhhhh
    Please help .......

    I saw a failed download in iTunes (iPad) and retried to download this song.
    This went ok. Then back to the AppStore and whala it all works again.
    Maybe it was an error with Apple, I don't know.

  • Cannot Connect it iTunes store after upgrade

    I STUPIDLY allowed the iTunes upgrade to install today. Now I cannot connect to the iTunes store. I have completely shut off the Norton Firewall. Get this... I run the iTunes diagnostic tool (Help.. run diagnostics) and it tells me everything's connecting fine:
    I ran the diagnostics. It says all the connections are good but I still cannot connect to the iTunes store after I upgraded. I have completely shut off my firewall.
    iTunes 7.6.2.9
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.

    After several hours of searching in the forums and trouble-shooting I ended up on Norton chat support. They suggested I uninstall and reinstall Norton 360, and even gave me a free upgrade from v1.0 to v2.0 Inbetween removal of the v1.0 and reinstallation, I tried iTunes and was able to connect to the store. After installing v2.0 I can still connect so I'm running again for awhile.... .until the next update. Other people running Norton have had similar problems and Norton updates fixed it.
    I still can't run the exact same iTunes library on my Vista laptop because artwork makes iTunes crash. An early 7.x update caused this and I had to move everything to my desktop with XP.

  • Cannot connect to iTunes Store after iOS installed on iPad wifi 3rd generation

    My iPad 3rd generation was just updated to iOS yesterday without any problems. I can use the Internet and the wifi network just fine.
    But, I am unable to access the iTunes store no matter what I have done. I reset the router / modem. I am really ****** that this has happened. At home there are no problems. There is nothing that I have done that caused this as far as I can tell. I took my Apple ID off and then put it back on the iTunes & App Store a number of times. Nothing works. It keeps asking me to Sign In and then it says I can't

    Hey tpolevoy,
    Thanks for the question. After reviewing your post, it sounds like you can't connect to iTunes store on the iOS device. A frustrating situation for sure. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Can't connect to the iTunes Store
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Cannot connect to iTunes Store after Upgrade to 7.6.1.9

    Ever since I upgraded to the newest version, I can no longer connect to the iTunes store or the update server. Yes its a d@mn dialup connection, but you think it wouldn't matter to iTunes.
    I've tried thru the Bellsouth Accelerator and straight shot out.
    Here's the diagnostic log:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Computer Corporation Latitude C840
    iTunes 7.6.1.9
    QuickTime 7.4.1
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Apple Mobile Device 1.1.4.7
    Bonjour 1.0.4.12
    iTunes Serial Number 3451B6A3DCB6xxxx
    Current user is an administrator.
    The current local date and time is 2008-04-02 19:17:34.
    iTunes is not running in safe mode.
    Video Display Information
    Dell C840
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {BE0BF26F-B828-4CC9-B7E4-CCFAF9921D6E}
    Description: WAN (PPP/SLIP) Interface
    IP Address: 67.33.xxx.xxx
    Subnet Mask: 255.255.255.255
    Default Gateway: 67.33.xxx.xxx
    DHCP Enabled: No
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers: 205.152.37.23
    205.152.37.23
    205.152.132.23
    Active Connection: Bellsouth
    Connected: Yes
    Online: Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: Yes
    HTTP Proxy: localhost:8080
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2008-02-25 22:00:35.

    Turn off all your firewalls, software accelerators, security software like Norton/McAfee/Zone Alarm/NOD/Kapersky/etc, even the Windows firewall.
    An iTunes upgrade is actually an uninstall of itunes & quicktime, then a reinstall of the new versions.
    Those items I mentioned all see iTunes as a new program and you have to set security to allow iTunes again. So if you temporarily turn them off and can connect to the sotre, you will know that's it.
    This article has info on the Windows firewall settings:
    http://docs.info.apple.com/article.html?artnum=300870

  • Cannot connect to itunes stores after update 6

    I have done the new update and I cannot connect to the itunes store.  I have tried the turning off the automatic date and time etc. and it has not worked. 

    Also try reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

  • Cannot connect to iTunes Store after upgrading to iTunes 10.4

    Hi, i'm using MAC OS X 10.6.8
    After I upgrading the iTunes to version 10.4 yesterday
    itunes cannot connect to the itunes store anymore
    and it would keep connecting
    i can't even cancel the connection...
    now i can't do anything with my itunes....

    I also updated my Mac OS X to version 10.6.8 a few hours ago as well and I upgraded my iTunes to the latest version, but now I can't connect to the store AND iTunes can't detect my iPhone 4! Not only that, but my iPod nano can't make a connection either. So I don't have any means to backup my files or sync my iPhone and iPod to my Mac and vice versa. In my case though, the iTunes Store doesn't even tell me that it's connecting at all, the page just says, "iTunes Store" just like when I don't have an internet connection, but the fact is, I do have internet, so why is this happening? It's really giving me a hard time to solve this issue. Is iTunes 10.4 having a problem? Help will be greatly appreciated!

Maybe you are looking for

  • My cannon MF8350 will no longer print after upgrading to mavericks

    My printer is on a network that was running fine with Mountain Lion.  Yesterday I upgraded to OS X and now when I go to print I get the message, "printer is not responding."  I've tried restarting the computer, the printer, reloading the printer to t

  • Introduction to regular expressions ...

    I'm well aware that there are already some articles on that topic, some people asked me to share some of my knowledge on this topic. Please take a look at this first part and let me know if you find this useful. If yes, I'm going to continue on writi

  • Error AA168 Ord.dep.start date not allowed in dep.area 60 (Please correct)

    Hi experts, We upgraded to ECC6 from 4.7 version last month. For some assets we have start deprecation date filled for area 60 with deprecation key LINV. We would like to modify deprecation key to 0000 but we have error "AA168 Ord.dep.start date not

  • Dynamic textbox through the Back button

    I have created a dynamic textbox in a JSP using Javascript. When I submit the form in this JSP, the data's validated & a confirmation message is displayed. On this confirmation message, when the Back button is clicked, I get the original form with th

  • How do I intergrate my AE w/ my Belkin wireless router?

    My problem is I want to use my AE to make my printer wireless, but I don't want to have 2 network names. I have a Belking wireless router that gives me a stronger signal in my house, so i'd like to just stay on that network and use the AE to make my