"Cannot connect to itunes store" error when trying to update or downloading a new app

It's been like this for weeks and im really tired now. I tried all the fixed like reset networks, change the time, resetting my phone but none of them worked. Can someone please help me :(

No solution??? please help

Similar Messages

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    Cannot connect to iTunes message appears when trying to access the updates section of the AppStore? How can I fix?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
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  • Ios7 "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following mes

    Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.

    I'm having the same problem with the iTunes Store...it much be down :(

  • HT4759 I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

    I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"

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  • HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    Try quitting the App Store:
    Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
    Try resetting:
    Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
    4S iphone  I can connect to itunes on 3g and download an app no problem.
    I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
    Driving me insane.............

  • HT1689 Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
    Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON.  If so turn it off.

  • Error when trying to update or download any app

    I'm getting an Error when trying to update or download any app from Mac App Store
    Every time I try to update xCode to version 6.2 but I get this error :
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    So I tried to download a random app from the App Store but I got the same error message.
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    Hello HusseinAlBehary,
    Sorry to hear your troubles updating and downloading apps from the Mac App Store. Based on when you were doing that, it looks like the Mac App Store was experiencing difficulties. It is not currently so you should be able to upgrade with out issues now. If you experience this in the future, look at the page below to start you on figuring out if it is something on your end or Apple’s end. 
    Apple Services, Stores, and iCloud
    https://www.apple.com/support/systemstatus/
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    -Norm G.  

  • Itunes cannot connect to iTunes store error 306

    Hi, I think I originally posted this on the wrong forum. So I will repost and hope for the best.
    Up until recently I used to connect to the internet via airport and everything worked fine. I could connect to iTunes store no problem.
    The connection was all set up by the local phone company and somehow they connected the iMac to airport via a modem.
    I know that this appears to defeat the point of airport but it worked fine.
    I had connection problems with the modem (it was old and needed replaced) that was attached to the airport and iMac. I arranged for the telephone company to come and replace the modem. However, although they replaced the modem and the internet connection is fine.
    What they did not do was to reconnect the Airport device and now I cannot connect with iTunes store. Now instead of connecting to the internet via the Airport connection I now connect via Ethernet
    The error message I get is
    "iTunes could not connect to the iTunes store. An unknown error occured (306).
    Make sure your network connection is active and try again."
    I think that if someone could advise how I stop trying to connect to the iTunes store via Airport but via an Ethernet connection
    iMac intel Mac OS X (10.6.6)

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Getting "cannot connect to iTunes store error from one appleID but another works fine

    I have 2 apple ID's, a personal one, and one that me and a couple of coworkers share so that we can share apps we purchase.  I cannot log into the shared AppleID from my ipad.  I can from my PC so I know it is not an incorrect password or anything like that.  I get the error "cannot connect to iTunes Store".  Is this because too many of us are logged into the same apple ID at once?  I tried changing the password so that it would kick everyone else off, but even with a new password I get the error.  I am able to login with my personal apple ID just fine, so I know it's not an issue with my wifi or my ipad software (i don't think).  anyone else experienced this and found a solution? 

    Hello 66ladybird88,
    I understand you are trying to access the iTunes Store on your Windows computer but are getting an alert with the number 0x80092013. There is an article that address this kind of alert and has some great troubleshooting steps for resolution. I understand the alert in the article is slightly different than the one you are getting but I recommend the same steps listed.
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Resolution
    The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
    Thanks for reaching out,
    -Joe

  • HT1933 I get a "Cannot connect to iTunes store" error. How else can I report a purchase?

    Hello there!
    I just received a receipt for a game I have purchased for two friends (two distinct account without cards attached, so the game was purchased twice as a gift) but I have been charged for three copies and I want to report this problem.
    So, naturally, I clicked on the Report... link under any of the purchases and I get the message:
    "Cannot connect to iTunes store".
    I don't want to let this get away. If there is no way of getting my money back, I want to have the game on my account as well!

    Change your Date & Time settings from Automatic to OFF and then change the date a good month ahead.  Open the app store from Passbook.  Should load perfectly.  Once you get in, change the date and time back to auto.
    source -
    http://www.macworld.com/article/2010185/fix-passbooks-app-store-error-in-ios-6.h tml

  • Why am I getting 'cannot connect to iTunes store' message when going to App Store?

    I recently purchased a refurbished iPad 1 (iOS 5.0) from the Apple Store.  I've downloaded one free app from the App Store.  But today when I returned to the App Store, the following message displayed:  Cannot connect to iTunes store.
    I have an Apple ID which I can see via Settings.  The software is up-to-date (checked software update).  I can access the App Store via my iPod Touch.
    Any words of wisdom?  Thanks in advance.

    iPad 1 (iOS 5.0)
    Tap Settings > Store
    Make sure Apps is switched on under Automatic Downloads.
    If you download an app on one device it should automatically sync to the other providing they are both running iOS 5.

  • Cannot connect to itunes store EVEN after trying popular solution

    Even after changing the date and stuff , i simply cannot connect to itunes store. P.S i m connected to the internet. Help !

    First try this - log out of your account - Settings>Store >Apple ID - sign out. Restart the iPad, Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Sign in again - Settings>Store>Sign in.
    It may not work - but it is worth a try.
    If that doesn't work - You can look here for help
    Can't connect to the iTunes Store

  • HT204266 Prompt says "cannot connect to itunes store" whenever I click an application to download or update. What should I do? Thanks!

    Prompt says "cannot connect to itunes store" whenever I click an application

    There must be a problem in your wi-fi. Or else there must be no wi-fi in ur house.

  • My Windows XP computer becomes extremely slow when I try using iTunes. It cannot connect to iTunes Store. I tried uninstalling and reinstalling iTunes but nothing changes. I cannot use iTunes or sync my iPod anymore. Please help.

    I cannot use iTunes anymore. My computer becomes extremely slow or just freezes. I notice the problem started after I updated iTunes to a new version. I have tried uninstalling iTunes completely from my computer and installing it back, but problem continues. We iTunes launches, it tries to connect to iTunes store, but it doesn't seem to be able to do that either. I can't sync my iPod or play back my music, please help.

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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