Cannot connect to iTunes store for app.update

Un able to update app.due to cannot connect to iTunes store.
I have a good wifi plus 3G connection .
Thank you

Usually it's because you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

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Why when I connect to iTunes store for app updates it will not cone t keep getting error messagr

Why when I connect to iTunes store for app updates it will not cone t keep getting error messagr

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Cannot connect to itunes store for application updates

I have a iphone 4s that will not download app updates. When attempting to do so it shows a different apple id (probably the one i created first) and a different one is shown in my settings. Could this be the problem?

im facing the same problem. can any kind soul pls advise..
now i can only delete the app and reinstalas that is the only way to obtain the updated version app.

HT1491 Cannot connect to iTune store when selecting update in apps store

Cannot connect to iTune store when selecting update in apps store

Go to settings > general > date and time> set automatically > off. Then set the date ahead a year or so and try to update your apps again. If you get an error message go back and correct the date and then try to update your apps again.

Hi i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone,

hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store" all other updates work just fine? The one app I paid for is the one that for some reason will not work. How can I upgrade without buying it again?

I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load. When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store" I have many other apps I've loaded and upgraded just fine. However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy. How can I update Cleartune without buying it again?

Hi all,
This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
Now that I know what the issue is, I'll make sure I use one ID all the time.
Thanks,
Steve

Cannot connect to iTunes Store after iOS7 update??

So after the iOS7 update i am unable to connect to the iTunes Store on my iphone 5. I have tried signing out and back into the store with password, I did a restatrt on the phone power botton and home button at same time until it shuts off and still does not work. I know people are having this problem but most seem to be able to log in once signng out and back in. Any other suggestions would be helpful.

Ok this is how I fixed this. Apparently iTunes uses Safari.
Go to Settings -> Safari -> and Clear Cookies and Data and also Clear History - scroll down to see those settings.
Set Block Cookies to either "from third parties and advertisers" or "Never" (you choose which one)
In Advanced (scroll down its the last setting) make sure JavaScript in ON
Here is the last step I had to make to fix it - which may not apply to you. Some time ago I changed my primary email for apple. I noticed it was asking me to enter the password for the secondary email.
I went into iTunes and App Store, tapped my Apple Id and then Sign Out. I then resigned in using my primary Apple email and password.
Just to make sure, I turned the phone off and on, but honestly this may be optional.
I am now working again.
I hope this helps you.

"Cannot connect to iTunes store" message when updating apps?

Any time I open the App Store on my iPhone 5 this message pops up, then the app store crashes immediately. It won't let me close the YouTube app, which was the one originally being updated, either. I've tried the fixes where you change the date and 'reset all,' and nothing works. Please help me?

There was an issue with the update servers today....

TS1398 On my iPhone I can connect to Internet on wifi but can't connect to iTunes store for my updates.

Using my wi-fi as usual for email and FB. Then tried to do my updates in iTunes but message said "unable to connect". Shut down phone but didn't help.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My ipod 4 apps will not open i try to update and i get cannot connect to itunes store

My ipod 4 apps wil not open. They blink on then off real fast. I try to update but get the message "cannot connect to itunes store"> New apps work. I recently upgraded to windows 7, but our other ipod works fine. I recently deleted some songs and apps and since then have had this problem. i've tried all the suggestions I can find on appe support, nothing works

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I cannot connect to itunes store or safari but my internet connection is working, why is this?

My internet connection is working, however, I cannot connect to itunes store, safari or updates on my MacBook when connected to my home wi fi. I can do so if I connect to another wi fi account, e.g. at work. Also I can connect to safari and itunes store using my home wi fi if I use my ipad or iphone. I have tried to re-authorize the Mac Book in case that is the issue but I cannot beacuse safari and itunes store not working. My internet provider say they do not know what the problem is.

Hello pp585,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Have a nice day,
Mario

TS1424 When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". Help!

When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.

Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems

TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?

Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

Cannot connect to iTunes store for app.update

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