Cannot connect to iTunes store - have read other threads
Hi,
I have an iPhone 4 and for the past week or so I have been getting this message when I try to update apps.
I've tried;
turning the phone on and off
signing out and into my apple ID
changing the date then changing it back (the message never changed when I did this)
ensuring that my billing information is correct
setting up my account as in UK (it already was but tried again anyway)
resetting network connections
turning wifif off, turning it on too.
My software is up to date and I am able to download new apps with no problems. I only have one apple ID and all the apps have been downloaded using this.
It's driving me crazy, any help would be much appreciated!
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router
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download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
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No - I have not tried other routers on my network.
What I meant was I could use my itouch on other users wireless networks without any issues.
I'll update the routers DNS to try using Google's 8.8.8.8 instead of my ISP.
Is the issue DNS performance using local ISP -or are there other possibel isues when using local isp DNS?
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