"Cannot connect to iTunes store" message when updating apps?

Any time I open the App Store on my iPhone 5 this message pops up, then the app store crashes immediately. It won't let me close the YouTube app, which was the one originally being updated, either. I've tried the fixes where you change the date and 'reset all,' and nothing works. Please help me?

There was an issue with the update servers today....

Similar Messages

  • Why am I getting 'cannot connect to iTunes store' message when going to App Store?

    I recently purchased a refurbished iPad 1 (iOS 5.0) from the Apple Store.  I've downloaded one free app from the App Store.  But today when I returned to the App Store, the following message displayed:  Cannot connect to iTunes store.
    I have an Apple ID which I can see via Settings.  The software is up-to-date (checked software update).  I can access the App Store via my iPod Touch.
    Any words of wisdom?  Thanks in advance.

    iPad 1 (iOS 5.0)
    Tap Settings > Store
    Make sure Apps is switched on under Automatic Downloads.
    If you download an app on one device it should automatically sync to the other providing they are both running iOS 5.

  • "Cannot connect to iTunes Store" message

    Why do I keep getting a "Cannot connect to iTunes Store" message when I try to update apps on my iPod Touch. I have a wifi connection, and I can buy music through the store, but I can't update apps.
    I've read various explanations and fixes (uninstalling software, deleting programs, etc.), but nothing seems to work. One answer that makes sense is that a corrupted app is causing problems. But before I delete all my apps I want to make sure that will work.
    I'm open to suggestions.

    I read in another discussion that deleting apps solved the problem so I tried deleting the 7 apps that needed updating and installing them again. Fortunately, all of them were free except two that cost me a combined $3. It seemed to work. I can access the iTunes store and didn't have any problems installing the apps. The next hurdle will be when I have to udpate an app. We'll see.
    P.S. I think that there may be a problem with the The NY Times app and the "Newstand", but I'm just guessing.

  • When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

    When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    Can't connect to the iTunes Store

  • HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    Try quitting the App Store:
    Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
    Try resetting:
    Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?

    Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
    I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message.  Apple has determined that it is not a device problem or an Apple problem.  It has to do with ITunes.  Can anyone help?

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • Ios7 "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following mes

    Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.

    I'm having the same problem with the iTunes Store...it much be down :(

  • Hi i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone,

    hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
    download games anymore?

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
    4S iphone  I can connect to itunes on 3g and download an app no problem.
    I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
    Driving me insane.............

  • HT1689 Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?

    Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
    Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON.  If so turn it off.

  • Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store"  all other updates work just fine?  The one app I paid for is the one that for some reason will not work.  How can I upgrade without buying it again?

    I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load.  When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store"  I have many other apps I've loaded and upgraded just fine.  However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy.  How can I update Cleartune without buying it again? 

    Hi all,
    This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
    But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
    So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
    It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
    Now that I know what the issue is, I'll make sure I use one ID all the time.
    Thanks,
    Steve

  • HT1386 While trying to update an app I keep getting a "cannot connect with iTunes store"message

    For some reason my iPad say I cannot connect with iTunes store while trying to update an app. I've tried all I know. Any suggestions?

    I am getting the same message. This is what I did to update my apps.
    Go to the App Store and search for one of the apps that needs an update. When the app appears in the search - there should be an Install button next to the app icon. Tap on it and see if the download will start. It worked for me.
    After over two years of owning iPads and never having had this happen before -  this is happened to me twice now in the last two weeks. It's weird, but it happens.

  • How do I solve: "Cannot connect to iTunes Store" message

    I get this message: Cannot connect to iTunes Store" after I enter my password. I have already accessed the iTunes store, and have downloaded a music sample, but when I try to make a purchase, I can't because after I enter my password, I get this message. Thus, I cannot complete a purchase.

    Check out these troubleshooting suggestions:
    http://support.apple.com/kb/TS2388
    http://support.apple.com/kb/TS1368

  • I keep getting "Cannot connect to iTunes Store" message

    Everytime I try to download an update or just a new app, I am asked to put in my password. I do that and I get a message that says "Cannot connect to iTunes Store". I have gone and changed my password and updated my info and I still am getting the same message. This just started recently.

    So, I looked around the web for some solution as to how to fix this problem and found this:
    http://ipad.about.com/od/iPad_Troubleshooting/ss/iTunes-does-not-recognize-iPad. htm
    I did all of the things in this list and of course turning the iPad off then back on worked.

  • Why do I get "cannot connect to ITunes store" message

    I seem to be unable to connect to ITunes and keep getting the same message which says "cannot connect to ITunes store".

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

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