Cannot Connect to iTunes Store on Macbook Pro

After recently updating to iTunes 11, I have become unable to connect to the iTunes store. I have tried everything in the FAQ suggestions thus far but, I am still unable to get it to connect.
A couple of things to note:
1. My iPhone 4 and iPad 2 on the same internet connection can connect to the iTunes store, which should rule out any ISP issues.
2. The computer in question is a mid 2010 Macbook Pro running Mountain Lion OSX 10.8.2.
3. The same computer can connect to the App Store and make purchases without any issues. Prior to the update I had no issues with the iTunes store.
4. I tried Keychain First Aid, it found no error.
5. I tired Permissions First Aid, also no errors.
6. I reset the network settings numerous times and I am running it in the administrator's account.
Pretty much exhausted everything I could think of and I very much want to download some purchases I made on my iPad to my computer.

Restart the router. Wait until all the lights are lit up properly.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH4373

Similar Messages

  • Cannot connect to app store on macbook pro

    Hi
    I click on app store and get this message "cannot connect to app store"
    i tried reinstalling 10.6.8 combo and still not working.
    Any ideas on how to solve this?

    If you have anti virus software installed, disable that.
    Try turning off the Firewall in System Preferences > Security.
    Go to ~/Library/Caches/com.appstore
    Move the Cache.db file from the com.appstore folder to the Trash.
    Restart your Mac, try the App Store

  • Cannot connect to app store on Macbook pro. error:kernel[0]: TMCCFS 78942 MSG execveHook skip scan the file(/usr/lib/dyld)

    In trying to update iTunes, I am finding that my macbook pro cannot connect to the app store at all. I am getting this error over and over in the logs.
    error:kernel[0]: TMCCFS 78942 MSG execveHook skip scan the file(/usr/lib/dyld)
    tried relaunching app store, itunes, etc and no look. Internet connectivity is fine and so is DNS.

    Try:
    Troubleshooting iTunes installation on Mac OS X
    Next, post in the iTunes for Mac forum

  • I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    Sorry, yes iTunes on your computer.
    When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
    Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
    If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

    I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??

    Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
    How do I fix this on my iPhone 4S?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • It says cannot connect to iTunes store when I click purchase history even though I'm connected to iTunes store

    It says cannot connect to iTunes store when I click purchase history even though I'm already connected to the iTunes store?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • I cannot connect to itunes store or safari but my internet connection is working, why is this?

    My internet connection is working, however, I cannot connect to itunes store, safari or updates on my MacBook when connected to my home wi fi. I can do so if I connect to another wi fi account, e.g. at work.  Also I can connect to safari and itunes store using my home wi fi if I use my ipad or iphone.  I have tried to re-authorize the Mac Book in case that is the issue but I cannot beacuse safari and itunes store not working.  My internet provider say they do not know what the problem is.

    Hello pp585,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Have a nice day,
    Mario

  • IPad app store message "Cannot connect to iTunes store"

    Recently my iPad (wifi) & my husband's iPhone (AT&T)have been unable to connect to the app store or iTunes. We get the message "cannot connect to iTunes store". The only thing that I have done recently is download a kindle book & add a Bluetooth keyboard. The keyboard was never paired with the iPhone so I don't think that could be the issue. The iPad & iPhone have both been updated, but that hasn't resolved the issue. There was no problem connecting to iTunes through the PC to run the update. Why would both devices suddenly have the same problem? One is wifi & one is 3G so it's not the connection. They have nothing in common except the error. Any help would be appreiciated since this is getting frustrating. Thanks!

    Hi, Thank you!  I did as you suggested but it didn't work.  So, this time I cleared all apps out of the tray, signed out of my account at the store, and did a hard reboot.  Then on my desktop I signed out of my account in iTunes and then synced.  I have signed back into the store on the iPad but still get the same message. 

  • TS1368 Cannot connect to iTunes store when trying to update  or download an app, I tried changing the time and updates nothing iseems to be working

    Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why is it that when i sign into apple i get "cannot connect to iTunes store"?

    I have a problem and i need help. So my email address got hacked which is the same email i use for my apple ID. I got back the account and changed the email used for it and also the password and was succesfull. i was able to sign in and out on my pc but when i tried signing into anything on my ipad it will tell me "cannot connect to iTunes store" What should i do??

    There are some troubleshooting steps here: http://support.apple.com/kb/ts1368.

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

    I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

    toshiro-99 wrote:
    when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Itunes cannot connect to iTunes store error 306

    Hi, I think I originally posted this on the wrong forum. So I will repost and hope for the best.
    Up until recently I used to connect to the internet via airport and everything worked fine. I could connect to iTunes store no problem.
    The connection was all set up by the local phone company and somehow they connected the iMac to airport via a modem.
    I know that this appears to defeat the point of airport but it worked fine.
    I had connection problems with the modem (it was old and needed replaced) that was attached to the airport and iMac. I arranged for the telephone company to come and replace the modem. However, although they replaced the modem and the internet connection is fine.
    What they did not do was to reconnect the Airport device and now I cannot connect with iTunes store. Now instead of connecting to the internet via the Airport connection I now connect via Ethernet
    The error message I get is
    "iTunes could not connect to the iTunes store. An unknown error occured (306).
    Make sure your network connection is active and try again."
    I think that if someone could advise how I stop trying to connect to the iTunes store via Airport but via an Ethernet connection
    iMac intel Mac OS X (10.6.6)

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Cannot connect to itunes store before and after update ios 8.2,  What can i do ?

    I updated to iOS 8.2 about 2 hours age and I get an error saying "cannot connect to iTunes Store" every time I try to update existing apps or download new apps. I restarted my phone, disconnected from wifi, reconnected to wifi...nothing is working. Under iTunes & App Store settings, I signed out and now get the "cannot connect to iTunes Store" message when trying to sign back in. I know my Apple ID and password are correct.

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.

Maybe you are looking for

  • How to display(binding) values in the table from more than one node?

    Hi, I have two nodes (TRIPS & AMOUNTS)in the context. How to bind these values into the table control? When i bind second one, first one is getting replaced.

  • HP Pavilion dv-4087CL Notebook receiving : Boot Device Not Found-Please install an operating system

    My Duaghter is out of the country studing abroad.  Her PC would no longer boot up so she took it to a support shop. They replaced her hard drive, fixed an over heating issue and reloaded her PC.  Now she is getting this new error message and she is d

  • Apple AL wireless keyboard error when pairing

    All was well with this keyboard until just recently. I've tried to pair this keyboard with 4 different Macs of mine (all 10.5.4/5) and get the same error over and over: The pairing attempt was unsuccessful. Make sure your keyboard is in range of this

  • A:='B=C'

    Hi Can you please explain A:='B=C' .and what will happen in this statement. thanks in advance msb

  • SQL query performance issues.

    Hi All, I worked on the query a month ago and the fix worked for me in test intance but failed in production. Following is the URL for the previous thread. SQL query performance issues. Following is the tkprof file. CURSOR_ID:76  LENGTH:2383  ADDRESS