Cannot connect to itunes store on my touch what do i do

can some one help me with this issue?  i am trying to go on either the itunes store or app store on my ipod touch and both give me the same error message:
"cannot connect to iTunes Store"
I have internet access and am connected to my home wifi

Can't connect to the iTunes Store

Similar Messages

  • Cannot connect to itunes store on ipod touch

    cannot connect to itunes store on ipod touch

    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight

  • Cannot connect to ITUNES store on IPOD touch 1st generation?

    I have an Apple IPOD Touch, 1st generation. I can no longer connect to the ITUNES store. IPOD is almost 4 years old. I've re-set the network settings, (not the actual IPOD itself, would prefer not to do that). I do have internet and all else works fine. IPOD is in great condition and has always been well taken care of. Any helpful hints? IPOD is out of warranty.

    Try:
    Can't connect to the iTunes Store
    Go to Settings>wifi and change the DNS to Google's 8.8.8.8

  • Cannot connect to iTunes store via iPod Touch...

    Whenever I try to go to itunes store thru my ipod I always end up with a box that says "Your request could not be completed". Whether I click on music or videos or podcasts its the same result. But for some reason iTunes U seems to work, but nothing else. What is going on? I tried resetting my settings but still not working. I can access itunes and store thru my pc with no problem but wont work with ipod. I'm using ipod 3g 32gb and its not jailbroken and it has 4.0.2.
    Message was edited by: Justv87

    HalfBit `aH wrote:
    1) reboot
    2) reset holding home and sleep/wake button for 10-15 seconds
    I did both of the above and did a restore from backup but it didn't help.
    3) reset networking settings and maybe unplug and replug in your router
    I don't think it's a network problem for several reasons. First, I have the exact problem at home and at three WiFi hot spots (McDonald's, the Apple Store, and a shopping mall's network). Second, all other apps that access the Internet are working fine. Third, it's only parts of the App Store and iTunes that don't work. For example, the Update button in the App Store still works but the Featured button still doesn't.
    I then went to the Apple Store today and the tech had the exact same problems even after wiping it clean and using their account. They ended up replacing my iPod even though the problem continued on the new one, which hadn't been synced with anything.
    Sullz wrote:
    YAY! Just checked iTunes via my ipod touch and i've got SOME features back (new releases, genres etc). Still no luck browsing the App Store but i'm guessing this means the problem lays with the stores and not with the ipod itself?
    Wish i'd known that before I deleted and reset everything
    Yea, I just checked iTunes and some features are working again. Like you, I now I assume the problems are on their end.

  • Cannot connect to iTunes store (Iphone 5)

    Hey hello,
    Here is my question, when i clicked "music" button on my phone, it showed me "no content" you can download music from the iTunes Store, then i touched "Store" option below,  it suddenly came out a window which was "Cannot connect to iTunes Store " OK  (option only)
    what i am going to resolve this problem? thank you very much

    Read http://support.apple.com/kb/TS1368

  • TS1424 Cannot connect to itunes store via ipad

    Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
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  • TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

    Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
    Thank You.

    See:
    Can't connect to the iTunes Store

  • TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

    When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

  • Ipod touch says 'cannot connect to iTunes store' when i download an app???

    I have the ipod touch 4th generation and have updated to ios 6.   My problem is that sometimes when i try to download apps my ipod says 'cannot connect to itunes store' But then afterwards it starts working again. Is there a way to fix this permanently?

    Try looking at the previous discussions on the right hand side of this page under the heading More Like This.
    Can you connect on your computer>? Maybe the Apple servers are down.

  • TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

    i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

    See these previous dicussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Ipod touch 5th gen cannot connect to itunes store

    i just bought the new ipod touch 5th gen 1day old. when i try to connect to itunes it gives me the pop up 'cannot connect to itunes store."  Internet is working fine and my system is updated to ios6. Please help me.

    See:
    Can't connect to the iTunes Store

  • Ipod touch 4th gen.  Cannot connect to iTunes store.

    ipod touch 4th gen.  Cannot connect to iTunes store. Also have iOS 6.0.1 update and get software update unavailable message.  Wifi is on and working.

    Can't connect to the iTunes Store
    Make sure time zone is correct too

  • Ipod Touch - Cannot connect to iTunes store

    Today I bought a new iPod touch 4. Within iTunes it says "iTunes cannot connect to iTunes store" and on my ipod touch - when trying to access the App Store it says "Cannot connect to iTunes Store"
    What can I do to fix this? Please help!

    Does Safari work OK?
    Can't connect to the iTunes Store

  • Cannot connect to itunes store ipod touch via router

    I am new to Ipod ownership and so far its been a good experience.
    I have been searching on the web but not been able to find a solution to my problem.
    The issue I have is that recently I cannot download apps from the app store via my home router. I can search the internet etc using it but when I click to install an app I get the message that says "Cannot connect to iTunes Store". I have tried to use a different wireless router (my mobile phone acting as a hotspot) and do not get the same message.
    I assume therefore that there is some issue between the router (a netgear WGR614) and the ipod. The annoying thing is that I could do it earlier in the week.
    Any help would be much appreciated.
    Thanks

    Two things to try.  Please reply with what works.
    1: Turn on Airplane mode, then turn it off again.  This resets internet related settings.
    Does it work?
    2:  Changing the DNS in Setting, Wi-Fi, DHCP tab, DNS , replace with 8.8.8.8 (Google) or 8.8.4.4 (Google)
    Does it work?

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