Cannot connect to ITunes Store to download apps

I have an iPad 4 running iOS 6.1.3 and when I use my apple I.d. To sign into the apple itunes app store it says "Cannot connect to iTunes store" my date and time is correct, Apple ID and password are correct, I have a good wireless connection, but just cannot connect to the iTunes store. Please help!!!

Morning AyyDoT,
Thanks for using Apple Support Communities.
This article will guide you through the basic troubleshooting for the iTunes Store.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

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