Cannot connect to iTunes Store to update Apps (Games) even though it accepts my password?

I Press on up-dates and it ask for my password and starts to download but then it comes up with ( cannot connect to iTunes) Help please

Now that's really weird.
Hopefully you can find an appropriate contact here.
By the way, do not confuse matters by referring to playing (using) the apps because that does not require a connection to the store.  Simply state that you can download new apps but get the "cannot connect to iTunes Store" message when you attempt to update.

Similar Messages

  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
    Any ideas?  Thanks much.

    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
    App Sore is OK, and Safari also where connection is ok.
    My computer, Windows 7/64 connects via iTunes utility ok.
    I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
    Any solutions to this problem ?
    It looks like that many other users have similar problem.

  • My iPhone 'Cannot connect to iTunes store' when updating apps?

    On my iPhone, when i need to update my apps i enter my email & password and it comes up saying 'Cannot connect to iTunes store'. How do i fix this? It's not my phone, i've tried on my sisters touch & dad's iPhone also.. same result. And when I log on to iTunes on my computer, everything is fine.

    I had a go at that.. and it comes up saying i dont even have any updates to download.. but i do on my iPhone. It's annoying. Even if i do download the apps on my computer and sync, how are my sisters supposed to update my app on their ipods/iphones?

  • How get around "Cannot connect with iTunes Store" when updating apps?

    I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).

    Try it from the computer that you sync with, then sync the updated apps over to the iPod.

  • Cannot connect to ITunes Store to download apps

    I have an iPad 4 running iOS 6.1.3 and when I use my apple I.d. To sign into the apple itunes app store it says "Cannot connect to iTunes store" my date and time is correct, Apple ID and password are correct, I have a good wireless connection, but just cannot connect to the iTunes store. Please help!!!

    Morning AyyDoT,
    Thanks for using Apple Support Communities.
    This article will guide you through the basic troubleshooting for the iTunes Store.
    For more information on this, take a look at this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • TS1702 I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?

    I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?

    Perhaps the reason that your username and password are not recognised is because you have caps lock on.

  • Getting message Can not connect to iTunes Store when updating apps

    I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am receiving an error that says "cannot connect to iTunes store in the app store on my new Verizon iPhone 4...can someone help please?

    Receiving the above error in the title...please help

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • Cannot connect to itunes store after update

    I cannot connect to itunes store after downloading latest update. I have tried everything list in "support" including flushing, etc

    My problem appeared after upgrading to itunes 8.
    "itunes could not connect to itunes store"
    "Make sure network connection is active and try again"
    Norton was the problem ....
    -open Norton
    -Select "Internet Security", then "Status & Settings"
    -Select "Personal Firewall", then "Programs"
    -Scroll down to itunes
    My situation had itunes Internet access set to
    "block all" I changed this setting to "permit all"
    Hope this info helps you out ... Happy Holidays

  • IPod Touch 4G - Cannot Connect to iTunes Store from AppStore App

    I have three iPod Touch 4G in the house. All running 5.1.1 iOS. Mine (that I use everyday, can access the App Store and Updates just fine. My wife's iPod (which hasn't been used for a few weeks) cannot access the App Store, Updates without the error "Cannot Cannect to iTunes Store". Both are using the same network router on WiFi. Both have internet access and I can browse on both just fine. All other functions of the App Store app work fine EXCEPT Updates.
    She did have 7 updates initially and I went to iTunes under Apps and UPDATED them all with an exception, one of them downloaded but failed to show "downloaded" it still says "update" on a little tag. This makes me think that something is "stuck" in queue within iTunes Store for that account.
    I have tried EVERY fix mentioned that I can find and this simply makes no sense.
    Thanks in advance for any help you can give.

    Actually this was solved. I found a thread that detailed what to do to fix it and it worked for me.
    Essentially, double-click the main button and shut down the App Store (if running)
    Go to "Settings", "General" and "Date & Time"
    Change the date (turn OFF "Automatic") to WAY in the future (like 2025)
    Then back out of settings by using the button in the upper left (so settings are saved)
    Now, open the App Store and click quickly on something OTHER than Updates
    Now click on Updates - you should get a security warning
    Without closing the App Store, go back to Settings, General, Date & Time and set the date back to "Automatic"
    Again, back out of the settings to save the date information
    Now go back to the App Store and it should load the Updates tab properly. You may need to re-enter credentials.
    That fixed it for me. Thanks to HOLEPUNCH for the fix.

  • Cannot connect to itunes stores after update 6

    I have done the new update and I cannot connect to the itunes store.  I have tried the turning off the automatic date and time etc. and it has not worked. 

    Also try reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

  • Cannot connect to itunes store when searching on ipad 2 after I updated it to IOS 6.0.1

    "Cannot connect to itunes store" when searching apps on my ipad 2 after it was undated to IOS 6.0.1.
    But the featured and updates work well.
    I tried to sign out and sign in, reconnect my wifi, and reboot my ipad as well...it doesn't work.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why does it say "Cannot Connect to iTunes store" when I try to install an App?

    I'm trying to install instagram onto my phone and When I click Free>Install App a pop up notification says "Cannot Connect to iTunes Store". It doesn't even prompt me to sign in and I can get onto the iTunes App fine. How can I fix this?

    I'm having the same problem with the iTunes Store...it much be down :(

  • Cannot connect to iTunes store from my iPad

    Cannot connect to iTunes store to download apps on my iPad

    this may help u
    http://support.apple.com/kb/TS3297
    Trying turning the ipad off and on
    check to make sure Restrictions on your iPad is turned off.
    1) press home button
    2) touch settings
    3) touch General
    4) touch restrictions
    if enabled touch "Disable Restrictions", at witch point it will ask you for the four digit code.
    try reset all settings
    setting>general>reset reset all settings
    If restrictions are enabled, and you do not know the four digit code you will have to restore your ipad.
    last option
    restore
    http://support.apple.com/kb/HT1414

  • I have 3GS with IOS6, the phone cannot connect to iTunes Store?

    I have 3GS with IOS6, the phone cannot connect to iTunes Store to update some applications?

    A lot of people have found this works for them:
    Settings/General/Date and Time   Turn OFF Set Automatically
    Set the date to several years in the future
    Try to update again - you will get a different error message
    Go back and turn ON Set Automatically

Maybe you are looking for

  • Safari will not load!  Have uninstalled/reinstalled and still won't work

    Hi everyone I thought it would be a great idea to download AcidSearch so I could use Google (UK) in Safari. Unfortunately my Safari will now not load at all! I have deleted the SIMBL folders and also any reference to AcidSearch and still it won't wor

  • Has anyone heard of the sonic boom virus hitting macs today

    Today I had a problem with no sound coming from my macbook air. checked and rechecked and then I googled apple support. Called a number and talked to a tech - i thought from apple - he took over my machine through logmein123 and searched my machine.

  • Problem with default printer for archivelink

    Hi All, I have configured a new output device for print list archiving as ARCH in SPAD.I have checked the table TSP03 for the printer names.The printer name ARCH exists in the table.Still this is resulting in an error 'Printer name "ARCH" not defined

  • C:import problem in JSF

    My code was... +<%@ taglib uri="http://java.sun.com/jsp/jstl/core" prefix="c" %>+ +<c:import url="${book.directory}/${chapter}.html"/>+ when i was requesting this page, it shows an error in the browser. That is- +The requested resource (/library/${bo

  • How do I properly handle application closure?

    Hi all, I've got a couple VI's running inside a main VI. One of them is user input, and the other is a controller. The user input VI runs first, and has a cancel button. This button should stop both the user input VI and the controller VI. After the