Cannot connect to iTunes Store via iPad

When I am outside of my home wi-fi I cannot connect to the iTunes store via the App Store on my iPad.  iPad software is current (updated this morning at home).  Rebooted iPad.  I can access the internet via Safari, get current email, run Netflix, etc. but cannot access iTunes store via the App Store.  This issue happens whenever I use a public wi-fi (hotels, airports, etc.) rather than my home wi-fi.  Any suggestions?  Thanks!

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

Similar Messages

  • TS1424 Cannot connect to itunes store via ipad

    Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • HT1725 I cannot connect to itunes store via iphone4

    suddenly my iPhone4 says: Cannot connect to itunes store.
    How do i solve this???

    I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
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    That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
    Thank You

  • TS1368 Cannot connect to iTunes store on iPad

    Trying to access iTunes Store, but message keeps on popping up: "Cannot connect to iTunes Store" Rest of system, Internet, wi-wi all running smoothly. Any ideas?

    *to

  • Cannot connect to iTunes store on iPad 2

    I am trying to buy and App on an iPad2 i Find teh App put in Apple iD and Password and it come back saying "cannot connect to iTunes. I have access to internet, email and such so I am connected to Internet. Any ideas. Never tried it from this device before.

    Thanks for the suggestions Mario.  Unfortunately everything I've tried so far has failed.  My Apple ID works on all my other devices as well as when I log into my account online and through iTunes on my MacBook Pro, iMac, iPad3, iPhone 4S, iPod.
    This iPad works fine in every other way except that I cannot connect to the iTunes/App store.  I can login to iCloud and I can receive updates from the iPad.  I can access Safari and login to my iTunes account via Safari from the iPad.  From all the research I've done, this is a very widespread problem for many users.
    Here's what I've tried so far:
    1. Reset with home button and sleep/wake button.
    2. Restore via iTunes on my MacBook Pro with OS X 10.8.5 and version 11.1.1 of iTunes
    3. Backup via iTunes.
    4. Reset all settings from the iPad.
    5. Reset network settings from the iPad.
    6. Creating a new Apple ID.
    7. Using a different Apple ID.
    8. Changing the DNS from the iPad for my wireless settings to 8.8.8.8
    9. Using a different wireless network.
    10. Just using cellular from the iPad instead of wireless.
    11. Tried to buy a song from iTunes.
    12. Tried to update an app on the iPad.
    13. Tried downloading an app.
    14. Tried to sign into iTunes to view my purchases from the iPad.
    15. Called Apple Educational Tech Support and was told that I've tried everything and they didn't know how else to help me.
    16. I contacted the iTunes support team and was told that my issue of not being able to sign into iTunes from the iPad isn't handled by that team and that it was considered and iPad hardware issue and that I needed to contact AppleCare support (which I did).
    17. I tried changing the date from "Auto" to one month ahead, one year ahead and back to Auto.
    I pray that you might know of a solution Mario.  Any feedback would be greatly appreciated.  I've been working on this everday for the past 3 weeks.  My iPad is out of warranty so I can't get it repaired/replaced without paying a huge amount.

  • Cannot connect to iTunes store on iPad

    I installed iOS6 on my New iPad (wi-fi & cellular) and keep getting a message that I cannot connect to the iTunes Store.  I have tried the "fix" that involves changing the date but this did not work.

    Did you Sign Out and Back in to iTunes...
    There is also this...
    Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
    From Here
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • Cannot connect to iTunes store on iPad 3

    Hi,  I have been unable to connect to the iTunes store on my iPad 3 to do my updates or to purchase Apps.  I have tried signing in and out of iTunes, resetting the network settings, turning off and on my iPad, giving it time, etc. but I can't get access to the iTunes store. Any suggestions?

    URGENT UPDATE!!!
    I really hope this works for everyone else. It just worked for me.
    I got my mother an iPad mini for Christmas and we've had trouble connecting to iTunes all morning. I got a new iPad and it worked just fine on mine right off the bat, somimwas confused as to why here's didn't work.
    All I did was sign out of her Apple account on her iPad Mini and signed onto mine. I noticed that I was able to connect to the iTunes store perfectly fine at that point. I signed out of my account and then back into hers in the App Store at the bottom of the Featured tab. After that, she was able to connect to the iTunes store just fine.
    So basically, for this potential fix, you need to sign into someone else's Apple account, try out iTunes, sign out, and then sign back into the original Apple account for that device.
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  • HT1689 Cannot connect to itunes store on ipad

    Help!

    Are you sure you have an internet connection?
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect to iTunes store via iPod Touch...

    Whenever I try to go to itunes store thru my ipod I always end up with a box that says "Your request could not be completed". Whether I click on music or videos or podcasts its the same result. But for some reason iTunes U seems to work, but nothing else. What is going on? I tried resetting my settings but still not working. I can access itunes and store thru my pc with no problem but wont work with ipod. I'm using ipod 3g 32gb and its not jailbroken and it has 4.0.2.
    Message was edited by: Justv87

    HalfBit `aH wrote:
    1) reboot
    2) reset holding home and sleep/wake button for 10-15 seconds
    I did both of the above and did a restore from backup but it didn't help.
    3) reset networking settings and maybe unplug and replug in your router
    I don't think it's a network problem for several reasons. First, I have the exact problem at home and at three WiFi hot spots (McDonald's, the Apple Store, and a shopping mall's network). Second, all other apps that access the Internet are working fine. Third, it's only parts of the App Store and iTunes that don't work. For example, the Update button in the App Store still works but the Featured button still doesn't.
    I then went to the Apple Store today and the tech had the exact same problems even after wiping it clean and using their account. They ended up replacing my iPod even though the problem continued on the new one, which hadn't been synced with anything.
    Sullz wrote:
    YAY! Just checked iTunes via my ipod touch and i've got SOME features back (new releases, genres etc). Still no luck browsing the App Store but i'm guessing this means the problem lays with the stores and not with the ipod itself?
    Wish i'd known that before I deleted and reset everything
    Yea, I just checked iTunes and some features are working again. Like you, I now I assume the problems are on their end.

  • TS1368 I cannot connect to iTunes store on my iPad

    I cannot connect to the iTunes store on my iPad

    This seems to be the newest fix for this, so give it a try - go to Settings>General>Date and time and change the date to some time in the future. Try to update again. If you get some sort of security message - go back and change the date again to the current date and then try to update again.
    Here is one place that I read this. This one does not mention the security message.
    Roecks-N-Effect
    Re: cannot connect to itunes store on ipad
    Aug 23, 2012 5:59 PM (in response to boltond)
    My iphone wouldn't connect to the itunes store for updates. I tried every solution I could find online, nothing worked. Today I tried changing the date to 2 months ahead (not sure why... something I read I think) and it connected to the itunes store. I switched back to auto date and time and it still connects.

  • Ipod -error message cannot connect to iTunes Store

    Trying to access iTunes Store on ipod but error message says cannot connect to iTunes Store.
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  • I put in the apple ID and it says "cannot connect to iTunes Store"

    My apple ID is all correct, I have the latest update and I have wifi!  Help!

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  • Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

    Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store

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  • HT201269 Itouch :"cannot connect to itunes store"

    I cannot access the itunes store from my ipod touch. 

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