Cannot connect to iTunes store when I try to update apps...why?

When I try to update my apps, it says cannot connect to iTunes store.  Why and how do I fix this?

Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly?  Weird. 
It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account.  I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments.  I don't want to do that. 
I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ...

Similar Messages

  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
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  • TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?

    When I try to update my apps on my iphone4, I press "update," then  put in my password; it keeps coming back saying "Cannot connect to iTunes store."  Is anyone else having this problem?

    Try here:
    Can't connect to the iTunes Store
    Go to Settings>General>Time&Date and make sure it is set to automatic
    Try change the DNS to Google's 8.8.8.8

  • Keep getting "cannot connect to iTunes" message when i try to update apps.

    Everytime i go into the app store and click "updates" i am getting the message from above. It is noit that im not connected to the internet because i am having no problem downloading apps and songs from iTunes. I have recently changed my apple I.D.  So i have reverted back to my old I.D. as someone suggested but still nothing. I was told my apple I.D. and password needed to be the same. as the ones i used to download them but i have changed my password and now cant change it back because it doesn't have enough characters in my old password

    This is Apple's starting point/troubleshooting web site for iTunes Store connection issues. It has links to more advanced troublehooting as well.
    Can't connect to iTunes Store
    Have you tried rebooting your router - unplug it for about 30 seconds and then plug it in again - or temporarily disabling your firewall or anti virus software?
    Restart or reset the iPad?
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • HT4623 My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?

    My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
    I am seeking help urgently.
    Paul, Mombasa, KENYA.

    You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
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    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

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  • My ipod says "cannot connect to itunes store" when i go to update my apps using wifi

    i need help because my ipod says cannot connect to itunes store when i go to update my apps using wifi

    Can you access other webpages via Wi-Fi?
    If yes, did you check your security software settings?
    iTunes for Windows: Troubleshooting security software issues

  • HT1222 I get a "cannot connect to iTunes store"when I try to retrieve updates on my iPad 2.

    I get a "Cannot connect to iTunes Store"whenI try to update my Apps from the Apps icon. I am more than totally clueless.  Help please.

    Try rebooting your router first. Unplug it for 30 seconds and then plug it in again. Reboot your iPad as well.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If you still can't connect to the iTunes store, look here for help.
    Can't connect to the iTunes Store.
    http://support.apple.com/kb/TS1368
    And look here for more advanced troubleshooting help.
    iTunes: Advanced iTunes Store troubleshooting.
    http://support.apple.com/kb/TS3297

  • TS1424 Cannot connect to iTunes store when trying to make in-app purchases .

    I cannot make additional in-app purchases. Message always says cannot connect to iTunes store. I cn purchase apps with no problems but if I want to purchase additional packs for a game, I cannot. Anyone else have this issue?

    I had this issue just yesterday. There was a message that said: Cannot connect to itunes store when i bought new challenges for a game. Later, when I checked my account, it still charged me money on my itunes card

  • OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

    After downloading OS 6, receive this error message "Cannot connect to Itunes store"  after attempting to access the App Store. I can access Itunes. Advise

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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  • Why does it say "Cannot Connect to iTunes store" when I try to install an App?

    I'm trying to install instagram onto my phone and When I click Free>Install App a pop up notification says "Cannot Connect to iTunes Store". It doesn't even prompt me to sign in and I can get onto the iTunes App fine. How can I fix this?

    I'm having the same problem with the iTunes Store...it much be down :(

  • Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

    Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

    Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
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  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

    I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??

    Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

  • HT2731 Says cannot connect to iTunes Store when I click on the App Store

    I have an apple Id already set up. When I click on the App Store icon, the message says Cannot connect to iTunes Store. Suggestions?

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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