Cannot connect to North Europe instance/s with ip address starting with 191...

cannot reach our north europe server/s, tracert shows problem at below point -
8
43
43
43
207.46.46.57
xe-4-0-1-0.nyc-96cbe-1a.ntwk.msn.net
9
115
115
116
207.46.37.60
xe-2-2-2-0.db3-96c-2b.ntwk.msn.net

Hi, thanks for reply
If I tracert from centralops.net online service I get -
Tracing route to 191.235.211.25 [191.235.211.25]...
hop
rtt
rtt
rtt
ip address
fully qualified domain name
1
2
0
0
208.101.16.73
208.101.16.73-static.reverse.softlayer.com
2
6
2
0
66.228.118.157
ae11.dar02.sr01.dal01.networklayer.com
3
0
0
0
173.192.18.212
ae6.bbr02.eq01.dal03.networklayer.com
4
0
0
0
50.97.16.49
8075-dal.msn.net
5
0
0
0
204.152.140.114
ae0-0.dal-96cbe-1b.ntwk.msn.net
6
31
31
31
191.234.81.69
xe-1-3-2-0.atb-96cbe-1a.ntwk.msn.net
7
33
34
33
207.46.34.85
ae11-0.blu-96c-1a.ntwk.msn.net
8
41
41
41
207.46.46.232
ae7-0.nyc-96cbe-1a.ntwk.msn.net
9
114
114
115
207.46.37.62
xe-2-1-2-0.db3-96c-2a.ntwk.msn.net
10
117
117
117
207.46.42.41
ae0-0.db3-96c-2b.ntwk.msn.net
11
12
13
14
Trace aborted
If I tracert from our own office I get Timed Out reply from our ISP
If I tracert associated azure domain name from both the above I get the same result????
Am I not looking in the right direction? I cannot get to the server via http, nor rdp???
Appreciate any thoughts, been like this for several days now. I have shutdown server, restarted, etc no change.

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Cannot connect to North Europe instance/s with ip address starting with 191...

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