Cannot connect to PC. App Error 200 keeps coming up.

I have a BlackBerry Curve 9380. While charging the battery an update came up on the PC to download. Since downloading the update, I cannot turn the phone on or navigate. The Blackberry name comes up and the line scrolls across the bottom then a white screen with App Error 200 (Reset) shows on the screen. When I reset, it goes through the same things and then stays on. I took it to a Bell store and they could not correct this problem and suggested I try you. I have tried reloading the desktop software, and taking the battery out and the problem still exists. Any help you could provide would be much appreciated.

Hello lilbet,
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to resolve your issue with this Error :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope you already have a backup of your device , Or if you device allow first do a backup .
Additional Information can be found here :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Try it and let us know if you feel any issue.
VIA | prince2012
http://supportforums.blackberry.com/t5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Similar Messages

Just bought ipad, uploaded itunes and error message keeps coming up,(-9809) cannot do anything on ipad :-(

just bought an ipad 2 today and followed instructions of uploading itunes, cannot sync it and an error message keeps coming up
ipad screen just shows itunes logo

A search in the forum comes up with possible solutions, here's one...
https://discussions.apple.com/message/9382001#9382001

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob

TS1368 I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?

I'm trying to download apps , it's keeps coming up with "cannot connect to iTunes Store" any ideas on a resolution ?

Try this:
1. Go to Settings>General>Date and Time>Set Automatically>Off
2. Set the date ahead by a few months
3. You should then be able to connect to the store

Getting error "cannot connect to the App Store"

getting error "cannot connect to the App Store"

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB

App Error 200???? Desktop Manager not connecting to Device??

I am officially out of ideas for what to do with my phone!!
I changed my pay as you go tariff yesterday and in order to reset the phone to get my internet settings I switched off the handset and turned it on again.
When I turned it back on it started to load as normal then came up with "App Error 200" message. I have done a hard reset and even after taking out the sim and battery it still wont work.
I know I can change things on my Desktop Manager, but that now wont recognise the phone is connected. I have gone to the 'Options' button (top right hand corner) and applyed the USB connection but is still wont work!!
Can anyone help as I am totally lost and have lost all patients!!!!
Thanks

If that still doesn't work you will need to do the following:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
Then reload the OS from the thread below:
http://www.blackberryforums.com/general-8900-series-discussion-javelin/227412-os-8900-v5-0-0-1168-5-...
You can use the OS in the download link in the thread above or you can download from your own carrier (doesn't matter where it comes from) but be sure and use the instructions in the above thread to install it.
If you didn't have a backup from before this happened you will lose your data.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Cannot connect airport express to ipad I keep receiving the message: "an unexpected error occurred" when I try to connect my Ipad to my airport express. Does anyone have a solution?

cannot connect airport express to ipad
I keep receiving the message: "an unexpected error occurred" when I try to connect my Ipad to my airport express. Does anyone have a solution?

I could not "see" my Express via my wireless router or via the Airport Utility until I reset it to Factory Settings by unplugging it then holding in the tiny reset button while plugging it back in, waiting for the flashing yellow LED signal before letting go.
Then I set it up to DHCP - "connect to wireless network" and DOWNGRADED the firmware to 7.3.x
I would tell you the exact Firmware but I can no longer "see" the Airport express............ AGAIN or still.....
BUT at least I am listening to music streaming from my MacBook Pro... Hmmm.
I log back into the router (Linksys WRT110) and it no longer shows the Airport Express as a DHCP client AND the Airport utility can no longer "find" any Airport Devices..
So if I don't move, or there are no cosmic events, or maybe my KARMA is effecting the device or my "VIBES" are good, but I'm not sure if will continue to work.. Sure would like to use this little device from hel*.
Since I have had this Airport Express I have spent many hours trying to get it to work.
It works just long enough to fool me and then takes a dump...
Maybe this time?
5 Minute later...
Music was playing. I went into iTunes and switched from Airtunes to Computer speakers. When I tried to switch it back GUESS WHAT?
[An unknown error (-15006) occurred while trying to connect to remote speaker "Airtunes"]
Wonderful Green LED though. Totally useless piece of equipment AFAIK.
Message was edited by: Daniel Shattuck

Cannot connect to app store message keeps coming up on my iPad.

Cannot connect to app store message keeps coming up on my iPad. My connection is fine I am just unable to get apps help??

Hi, Claire916,
Okay, thanks for offering those helpful details
it's a brand new iPad;
you did the initial setup via Setup Assistant;
you are getting online via your home wi-fi network
Internet sites appear to be performing as expected;
you restored your "whole ipad"
New questions:
Regarding the last point (restoring your iPad), which option did you choose?
     a. Settings > General > Reset All Settings; OR
     b. Settings > General > Erase All Content and Settings.
Using the iTunes app on your iPad, are you able to purchase and download a song?
Using the iTunes application on your computer:
are you able to purchase and download a song?
are you able to purchase and install an iPad app?
Finally — for now, at least — let's be sure we've covered all the bases by double-checking that, unlikely as it is, no one has enabled a restriction against Installing Apps on your iPad.   Do this by looking in Settings > General > Restrictions.
Please don't become too frustrated with this bug. It is a fixable problem, and it will eventually be fixed for you. Nevertheless, if ever you feel impatient with the pace of help that I or someone else on this thread offers you, remember you can always make an appointment with the highly-trained and knowledgeable folks at your nearest Apple Store's Genius Bar.

App Error 200

After installing an uodate to PocketGrapes Digital Wine Diary last night I was prompted for a Restart which I accepted. The Restart gets no further than the white line across the bottom of the Blackberry screen which hangs for about 5 minutes and then shows App Error 200. If I accept Reset the process is repeated. If I remove the battery and then replace it the same thing happens.
I have tried to Restart in Safe mode but this does not work.
I have tried to Reload the OS from Blackberry Desktop Software but when I connect my phone, the phone restarts and I get the Error message: "Cannot communicate with the connected device" because it is rebooting. The only way I can stop it from rebooting is by taking the battery out but if I then try and connect my phone I get the same error message bacause the software thinks the battery is flat.
Any advice would be welcome.
Solved!
Go to Solution.

Hello gillalwyn23
Welcome to BlackBerry Support Forums
Do you have a backup of your device ? You may need it .
Refer to this Knowledge Base and try those suggestion :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Please note , this method will data all user data within that device but you'll may be ab;le to get your device back in order , if you have a previous backup or using BlackBerry Protect you can restore it from there.
Additional Information :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

BB Bold 9900 APP ERROR 200.....HELP!!!

I have a BB Bold 9900 and has the white screen with App Error 200 Reset screen, I have tried taking the battery out and plugging it into computer to reset it but comes up with the update screen and then says repair and then says No BB device updates available...what do I do now as just have an exspensive brick????? thanks

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB30100 "JVM 200" appears on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
You also might want to do an OS reload. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve 8520: app error 200

I have a 8520. I tried deleting an app using the bb desktop software. At the end of the task I got the message "can't connect with the device". The device keeps saying "app error 200". What do I do?

I have a 8520. I tried deleting an app using the bb desktop software. At the end of the task I got the message "can't connect with the device". The device keeps saying "app error 200". What do I do?

Cannot connect to the App Store since upgrading to Mountain Lion.

I downloaded through the App Store Mountain Lion. Everything is working great except that the App Store app. I keep getting "Cannot connect to the App Store" error message. Is it possible that it's still too much traffic on the servers or a bug in Mountain Lion? App Store worked fine before obviously, otherwise I wouldn't be able to get Mountain Lion. I tried trashing the plist and cache.db several times and still no go. Anybody else have this problem? Help!

This seems to be a bug in the OS. After days looking for an answer, I found one that will probably help those of you that, like me, tried just about everything else that has been suggested in the forums:
http://b.rthr.me/wp/?p=356
I came back to this forum, being one of the latest dealing with this issue, to share this. If it works for you then please do what I did and share it in some other forum on this issue to spread the word.
Apple please fix this bug in the OS !!!

App error 200 while updating my device software

Could anyone please give me some advice?
I was updating my Blackberry device software and after the update had finished was prompted to restart my system and the phone but my phone has since refused to come on. it keeps showing 'App Error 200' reset
The issue is that my blackberry is loading when the battery is removed and inserted again, but won't log in. After a while a white screen is displayed with the following message: App Error 200 and Reset just below it.
When I select the reset option, the above mentioned process just repeats itself.
My Blackberry desktop application does not even recognise up my phone once it is plugged in again.
please i would appreciate any help to correct this error and regain the use of my phone

i tried this one & it worked
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB10144&sliceId=2&cmd=displayKC&d...
or
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB03901&sliceId=2&cm...

Cannot Connect to Mac App Store

When I open the MAS, I get a "Cannot Connect to the App Store" alert in the window.
When I try to signin, I receive a red "Connection failed" message in the signin dialog box.
When I go to Software Update from the Apple Menu, I receive a notice that "Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again."
When I click on the Network Diagnostics button presented and go through the diagnostic, my network reports operating perfectly.
When I go to an app on the iTunes web-storefront click on the "View in Mac App Store" button, the MAS launches, but I get the same connection error.
I can sign in to the iTunes store. I can update software on my iDevices by using the iOS App Store. I have no problems there. It's just the MAS.
Apple support articles say:
If you’re having trouble using App Store, try these solutions:
If you see a message that your computer can’t connect to App Store, make sure your Internet connection is working. If you can open a web browser and view a website, there may be a problem with the store. Try using App Store again later. [I've been trying for two days, and there aren't a lot of issues like this on the first page of the discussions section, so I think it's probably not a common error at the moment...]
Make sure your computer’s date, time, and time zone are set correctly in Date & Time preferences. Choose Apple menu > System Preferences, and then click Date & Time. [These are correct.]
Make sure your Apple ID information is accurate and that you don’t need to correct a problem with a previous purchase. To verify your Apple ID information and review your purchase history, choose Store > View My Account or click Account in the Quick Links section. [I can't connect in the app, so...]
If you’re still having trouble, click Support in the Quick Links section. [I couldn't find QuickLinks, but no other support article seems to be availlable to help this problem.]
I have restarted my computer, I have removed the App Store with AppDelete and reinstalled from the Lion 10.7.4 Client Combo. I've got no change.
I did notice that the MAS window menu reports the name of the window as "Firenze", which seems weird to me. Can anyone advise me?
kernal.log
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m69d3947c
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 f7499348
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m639defac 647 ->Software Update<-
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m1958bd17
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m69d3947c
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 f7499348
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m639defac 647 ->Software Update<-
Jun 20 00:39:41 MyMachine kernel[0]: 2.4.0 m1958bd17
Jun 20 00:39:42 MyMachine kernel[0]: Software Update (map: 0xffffff8019bc0f68) triggered DYLD shared region unnest for map: 0xffffff8019bc0f68, region 0x7fff95000000->0x7fff95200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m69d3947c
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 f7499348
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m639defac 660 ->App Store<-
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m1958bd17
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m69d3947c
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 f7499348
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m639defac 660 ->App Store<-
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m1958bd17
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m69d3947c
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 f7499348
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m639defac 660 ->App Store<-
Jun 20 00:39:58 MyMachine kernel[0]: 2.4.0 m1958bd17
Jun 20 00:39:59 MyMachine kernel[0]: App Store (map: 0xffffff801c96e878) triggered DYLD shared region unnest for map: 0xffffff801c96e878, region 0x7fff95000000->0x7fff95200000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
system.log
Jun 20 00:39:39 MyMachine installd[652]: Starting
Jun 20 00:39:39 MyMachine installd[652]: uid=0, euid=0
Jun 20 00:39:41 MyMachine [0x0-0x20020].com.finderpop.fp-injector[328]: FinderPop-beta-x86_64-24209: Patching 'Software Update' 0:5b05b (CF-c)
Jun 20 00:39:41 MyMachine Software Update[647]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
Jun 20 00:39:49 MyMachine installd[652]: Exiting.
Jun 20 00:39:58 MyMachine [0x0-0x20020].com.finderpop.fp-injector[328]: FinderPop-beta-x86_64-24209: Patching 'App Store' 0:5c05c (CF-c)
Jun 20 00:39:58 MyMachine App Store[660]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
Jun 20 00:41:22 MyMachine [0x0-0x20020].com.finderpop.fp-injector[328]: FinderPop-beta-x86_64-24209: Patching 'System Preferences' 0:5d05d (CF-c)
Jun 20 00:41:22 MyMachine System Preferences[665]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
Jun 20 00:41:25 MyMachine Finder[261]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Jun 20 00:41:27 MyMachine System Preferences[665]: Killed finderpop-daemon
Jun 20 00:41:27 MyMachine com.apple.launchd.peruser.502[179] ([0x0-0x20020].com.finderpop.fp-injector[328]): Exited: Terminated: 15
Jun 20 00:41:27 MyMachine [0x0-0x5d05d].com.apple.systempreferences[665]: FinderPop-x86_64-24209 - removed myself from Login Items (1)
Jun 20 00:41:34 MyMachine installd[681]: Starting
Jun 20 00:41:34 MyMachine installd[681]: uid=0, euid=0
Jun 20 00:41:44 MyMachine installd[681]: Exiting.
Daignostic and Usage:
6/20/12 12:39:40.635 AM Software Update: SWU: scan found 0 products:
com.apple.message.uuid: {Alphanumeric removed}
com.apple.message.domain: com.apple.SoftwareUpdate.time.scan
com.apple.message.signature: FAILURE: (null)://localhost/
com.apple.message.result: failure
com.apple.message.value: 0.63927
com.apple.message.value2: 930.995
com.apple.message.signature2: Software Update
com.apple.message.signature3: SUScanResultCode, 100
6/20/12 12:41:35.190 AM Software Update: SWU: scan found 0 products:
com.apple.message.uuid: {Alphanumeric removed}
com.apple.message.domain: com.apple.SoftwareUpdate.time.scan
com.apple.message.signature: FAILURE: (null)://localhost/
com.apple.message.result: failure
com.apple.message.value: 0.07725
com.apple.message.value2: 116.113
com.apple.message.signature2: Software Update
com.apple.message.signature3: SUScanResultCode, 100
Is it really just a a server down, or is there a bigger problem?
(Couldn't edit profile; change is 12 GB RAM)

Hi ..
Fist, uninstall Fingerpop beta > http://www.finderpop.com/manual/210/title.html
"/Library/ScriptingAdditions/SIMBL.osax"
Next, open a Finder window. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
/Library/ScirptingAdditions
Click Go
Move the SIMBL.osax files from the ScriptingAddtions folder to the Trash
Try the App Store.
edited by: cs

HT1206 Iphone cannot connect to email, apps store, internet, etc. Please Help

I synced my work Iphone to my families Itunes account at home and now cannot connect to email, apps store, internet, etc. I can still call and text, but that's it. Please help.
I could connect before syncing. I restarted the phone. The issue started right after connecting syncing to my computer.

Thanks for your reply.
I just tried your suggestion, but got the same error.
In mail: "the connection to the server failed"
In App Store: "Cannot connect to iTunes Store"
In Facebook: "Network Error"
I have 4 bars and have 3G coverage. I can call and text.

Cannot connect to PC. App Error 200 keeps coming up.

Similar Messages

Maybe you are looking for