Cannot connect to Reporting Service
Hello,
I am not able to connect to Reporting Service on my local machine. Getting error as below
Cannot connect to localhost.
ADDITIONAL INFORMATION:
The underlying connection was closed: An unexpected error occurred on a send. (System.Web.Services)
The handshake failed due to an unexpected packet format. (System)
I am using IIS7, SQL Server 2005 SP3, OS - Windows Vista
Please guide me to trouble shoot this.
Regards
Bhavik
-- Bhavik
Hello,
I was able to connect to Reporting service before, but now I am not able to.
I am trying to connect through the SQL Management tool.
I tried connecting to Reporting Service Configuration tool and I was successful. But not able to connect to Reporting Service.
-- Bhavik
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View Solution.Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
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2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/ServiceCatalogSilverlightModule.xap - 443 - 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 401 2 5 2078
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/ServiceCatalogSilverlightModule.xap - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 140
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/Instrumentation.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 46
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/BaseSilverlightModule.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 31
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/AdvancedResources.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 15
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2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/Core.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 46
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/BasicResources.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 46
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/BuildConstants.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 15
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/CustomControls.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 31
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/WizardResources.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 46
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.ComponentModel.DataAnnotations.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 15
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/ToolkitResources.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 46
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Controls.Data.Input.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 31
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2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Controls.Input.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 31
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Controls.Data.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 140
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Controls.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 218
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 15
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Controls.Toolkit.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 218
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Xml.Serialization.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Windows.Data.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/System.Xml.Linq.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 250
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/en/SilverlightModule_StringResources.resx.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:10:01 X.X.X.X GET /ContentHost/ClientBin/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 203
2012-01-10 21:10:20 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 - 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 401 2 5 17598
2012-01-10 21:10:28 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 8580
2012-01-10 21:11:01 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:11:01 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/RequestOfferingSilverlightModule.xap - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 171
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/FormControls.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 125
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/Microsoft.Practices.ServiceLocation.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:11:06 X.X.X.X GET /ContentHost/ClientBin/Microsoft.Practices.Unity.Silverlight.zip - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 304 0 0 234
2012-01-10 21:11:08 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203
2012-01-10 21:12:36 X.X.X.X GET /ContentHost/ClientBin/en/Settings.xml - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 2 0
2012-01-10 21:12:37 X.X.X.X POST /ServiceHost/Services/DataAccessService.svc - 443 domain\user 2002:4acb:cb4f:8000:0:5efe:X.X.X.X Mozilla/5.0+(compatible;+MSIE+9.0;+Windows+NT+6.1;+WOW64;+Trident/5.0) 404 0 0 203 -
"Present Online
Error starting online presentation
Cannot connect to this service. Check your network connection and try again."
On March 31, we starting experiencing this issue across our entire domain. We have not made any changes to our network configuration. We are using the same ISP, routing hardware, computer hardware, software versions and group policy settings as we were on March
30.
The issue appears to be related to network connectivity.
Here is what I have found so far:
We have three networks in our building and two ISPs.
Network-A uses ISP-A and is affected by the issue. Network-A is our corporate domain.
Network-B uses ISP-B and is affected by the issue.
Network-C uses ISP-B and is not affected by the issue.
If I take a Network-A domain member and launch PowerPoint while connected to Network-A and ISP-A I am unable to upload PowerPoint presentations.
If I connect the same computer to Network-C, the issue persists.
If I close PowerPoint, connect to Network-C, and reopen PowerPoint while connected to Network-C, I am able to upload presentations.
A non-domain computer is affected by the issue if PowerPoint is opened while connected to Network-A or Network-B, but unaffected if PowerPoint is launched while connected to Network-C. Again, in this scenario, switching connections while PowerPoint is open
has no effect.
The issue appears to be caused during PowerPoint start-up and not while attempting to share a document.
Microsoft is either unwilling or unable to find a resolution and has finally resorted to simply ignoring my calls, voicemails, emails, and ticket requests regarding this issue. Any suggestions would be greatly appreciated.
Here is a brief description of our configuration and what I have tried so far.
Windows Installer Version 5.0.7601.18493
OS Details Microsoft Windows 7 Enterprise , SP 1, Version: 6.1.7601, Codepage: 1252, Country Code: 1, Language: 1033, System Type: x64-based PC
Microsoft Office 365 ProPlus - en-us
ProductVersion 15.0.4701.1002
License Family: OfficeO365ProPlusR_Subscription1
License Status: 1 - LICENSED
Intel Core i3
4GB DDR
ISP-A => 100mb fiber
ISP-B => 30/50mbps down / 3/5mbps up cable
Clearing the internet cache
Clearing the OneDrive cache
Adding all related office.live URLs to trusted sites
Selecting lowest security settings for trusted sites
Changing permissions on the .ppt file to allow full permissions to everyone
Creating a blank PowerPoint presentation
Changing the location of the .ppt file to the local drive's user folder
Upgrading Office
Repairing Office
Downgrading Office
Installing Skype (Microsoft recommendation)
Leaving the domain
Rebooting the routers and switches on Network-A
Rebooting the router on Network-B
Upgrading the firmware for the router on Network-B
Disabling the firewall on Network-B
Enabling the firewall on Network-C(in an attempt to induce the problem)The problem seems to have fixed itself, the computer may just have needed to be restarted.
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Upgraded iPad3 to iOS6.1 and cannot connect with Cell service. Does anybody have a fix?
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full update
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C310 place to set DNS address(es)? Can print wireless but cannot connect to web services.
Wireless connection setup with no problem for printing (static IPs all around with WEP). Opened port on CA firewall but not on router(?) Can print across wireless network but cannot connect to web services. Thinking that I need to enter DNS(s) but cannot find anywhere to enter them.
Hi,
Open your browser and type in the ip adress of your printer. This will bring you to an internal page of the aio. On the networking tab you shouild be able to set your dns.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution" -
6500A-710n cannot connect to web services
I was on web services and receiving printing apps. Suddenly, my apps stopped printing. I have tried all the other solutions, resetting to default, etc and still cannot connect to web services. It asks for a proxy. I have put the google proxy 8.8.8.8 and 8.8.4.4 but these don't work. What proxy & port can I use?
thanks for your help.
Nancy
This question was solved.
View Solution.Hi Nancy,
I'm sorry to hear that you are having problems with your print apps not printing as scheduled.
To better assist you, would you please provide some further information:
Has there been any changes to your home network (new internet provider, new router, or new network password)?
Are you able to send to print jobs to the printer's ePrint email address?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP -
Users Cannot Connect to Report Manager
Hello all,
I've done some searching and tried a few things, but nothing has worked.
I recently started working with SSRS and created two reports. I deployed them to the server, but when I type in http://servername/reports in a browser, I get the home page, but it says 'Error - Unable to Connect to the Remote Server'
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w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing MaxActiveReqForOneUser to '20' requests(s) as specified in Configuration file.
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w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing ProcessRecycleOptions to default value of '0' because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing RunningRequestsScavengerCycle to default value of '30' second(s) because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing RunningRequestsDbCycle to default value of '30' second(s) because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing RunningRequestsAge to default value of '30' second(s) because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing CleanupCycleMinutes to default value of '10' minute(s) because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing DailyCleanupMinuteOfDay to default value of '120' minutes since midnight because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing WatsonFlags to default value of '1064' because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing WatsonDumpOnExceptions to default value of 'Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException' because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing WatsonDumpExcludeIfContainsExceptions to default value of 'System.Data.SqlClient.SqlException,System.Threading.ThreadAbortException' because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing SecureConnectionLevel to default value of '1' because it was not specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing DisplayErrorLink to 'True' as specified in Configuration file.
w3wp!library!1!7/17/2008-07:45:32:: i INFO: Initializing WebServiceUseFileShareStorage to default value of 'False' because it was not specified in Configuration file.
w3wp!ui!6!7/17/2008-07:45:47:: e ERROR: Unable to connect to the remote server
w3wp!ui!6!7/17/2008-07:45:48:: e ERROR: HTTP status code --> 500
-------Details--------
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
--- End of inner exception stack trace ---
at Microsoft.SqlServer.ReportingServices2005.RSConnection.GetSecureMethods()
at Microsoft.ReportingServices.UI.Global.RSWebServiceWrapper.GetSecureMethods()
at Microsoft.SqlServer.ReportingServices2005.RSConnection.IsSecureMethod(String methodname)
at Microsoft.SqlServer.ReportingServices2005.RSConnection.ValidateConnection()
at Microsoft.ReportingServices.UI.ReportingPage.EnsureHttpsLevel(HttpsLevel level)
at Microsoft.ReportingServices.UI.ReportingPage.ReportingPage_Init(Object sender, EventArgs args)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnInit(EventArgs e)
at System.Web.UI.Page.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
w3wp!ui!6!7/17/2008-07:45:50:: e ERROR: Exception in ShowErrorPage: System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort(Object stateInfo)
at System.Web.HttpResponse.End()
at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)
at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg) at at System.Threading.Thread.AbortInternal()
at System.Threading.Thread.Abort(Object stateInfo)
at System.Web.HttpResponse.End()
at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)
at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg)
Server Setup:
Windows Server 2003 R2
SQL Server 2005 (trial version) SP2
IIS 6
ASP.Net 2.0.50727
AVG Antivirus
The report server is on the same server as SQL Server
Settings under 'Configure Report Server' in Reporting Services: Configuration:
Server Status = Check
Report Server VD = Check
Report Manager VD = Check
Windows Service Identity = Check
Web Service Identity = Check
Database Setup = Check
SharePoint Integration = Optional Configuration
Encryption Keys = Optional Configuration
Email Settings = Recommended configuration
Execution Account = Recommended configuration
Things I've Tried:
On the server:
Using Localhost or 127.0.0.1 /reports - 'Internet Explorer cannot display the webpage
Turning off Windows Firewall - still nothing
Checked the ReportManager RSWebApplication.config and ReportServer rsreportserver.config files and they seem fine.
Other than trying to reinstall IIS and ASP components, I would really appreciate any help.
Thanks very much!
JBWell, I found something that worked for me.
I found a blog post by Ryan Nielsen and it included these instructions:
Original Post
Article Text:
Reporting Services - Unable to Connect to Remote Server Error After a restart reporting services, you may come up with Unable to Connect to Remote Server Error when navigating to the web access. Typically an issue like this occurs in the RSWebApplication.config. This file is located in the ReportManager Folder (Example: C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ReportManager) I checked the <reportserverurl> and <reportservervirtualdirectory> tags were the same as before.
<ReportServerUrl></ReportServerUrl>
<ReportServerVirtualDirectory>ReportServer</ReportServerVirtualDirectory>
<ReportBuilderTrustLevel>FullTrust</ReportBuilderTrustLevel>
After changing the ReportServerUrl tag to contain both the server URL and the virtual directory, it could then connect to the remote server.
<ReportServerUrl>http://Server/ReportServer/</ReportServerUrl>
<ReportServerVirtualDirectory></ReportServerVirtualDirectory>
<ReportBuilderTrustLevel>FullTrust</ReportBuilderTrustLevel>
No IP addresses were added or was any IIS settings that I could tell. Leaving the ReportServerUrl tag blank should allow for it to find the server locally.
End Article Text
I did this and restarted the Reporting Services service and it now works without a problem.
I hope this helps someone.
JB -
Envy 7645 Cannot connect to web services
I have a new Envy 7645 that cannot connect to the web services.
Things I have tried:
Verified Internet access. The printers "Web Access Test Results" report shows "No problems found"
Verified wireless connectivity by connecting to the printers Embeded Web Server
I statically set the DNS to 8.8.8.8 (primary) and 8.8.4.4 (secondary)
The IPv4 address was assigned via DHCP so I changed it to static (manually) assigned
Re-verified wireless connectivity by connecting to the printers Embeded Web Server with the static IP
Lots of printer reboots to make sure the changes took effect. (Have you tried turning it off and on again? Ha!)
Logged into the https://www.hpconnected.com website
The printer is registered under my devices tab
The printer status is "offline" (I assume this would change if the web services were working)
Any help would be appreciated.
This question was solved.
View Solution.Hello treadwayl,
Welcome to the HP Support Forums!
Thanks for putting the time in to a very informative post about the ENVY 7645 not being able to connect to Web Services. When you attempt, what is the exact error or message?
I would like to you try the DNS of: Primary DNS Server = 209.244.0.3 & Secondary DNS Server = 209.244.0.4
Re-boot printer and router, then try again to connect.
Let me know the out come, cheers.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
Laserjet 200 color M251 cannot connect to ePrint service
The printer is installed successfully to my home network wirelessly and I am able to print from my wireless laptop. When I have tried to enable the ePrint it fails to connect. My first try was by using my browser to go to the printer's IP address. On the "Web Services Setup" page I clicked the Enable button and waited. It failed to print the Information Sheet that the instructions indicated. So I went to the printer's touch screen and tried to print it from there. That produced the error message "Connection error: 500..." indicating it could not connect to the service. I then shut off both my PC' firewall and my router's firewall and retried. No joy. All the PCs and my Iomega NAS have no issues with connecting to the Internet so I cannot think of why the printer should have a problem.
I'd appreciate any advice on how to proceed.@Old60sHippie
Okay something is wrong here because resetting the printer should not have required you to reinstall the software on your PC. So I am a little puzzled at that on one. What version of the software did the cd install? You can find this out by going to printer properties and the about tab. If you don't have the following version: Version 61.117.01.1530. Then I would definately consider uninstalling your current software and updating to this one.
Now to wireless direct - this is not required for web services but if you turn it on you will be able to print directly from your mobile device to your printer. If using this method you will have no access to the internet. If using this method for printing, remember to hook back into your wi-fi for other services.
Again, I would encourage you to update your software driver/installer before going any further.
m251 Product page
Now back to the other issue of connecting to web services, I have tested this repeated this morning and have been able to successfully disable and re-enable web services with the information sheet printing out. The only difference in our set up in mine is networked. So if you don't mind and have the capibility, try networking your printer, see if you can connect to web services then set up the wireless connection. A little clunky but our goal is to get you connected...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution -
Cannot Connect to Report Server
I have two servers SPWFE1 and SPDB1 (both Windows 2008 R2).SPDB1 is running SQL Server 2008 R2 with Reporting Service configured. The other SPWFE1 has SharePoint 2010 installed and configured. I have configured reporting services
integration with authentication mode "TRUSTED ACCOUNT".But when I am adding Report Server to integration i get the error "Unable to connect to reportserver".However I can connect the reportserver through IE.
Have you granted the service accounting running SharePoint the appropriate permissions in SSRS?
http://www.duncansutcliffe.com/?p=18
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