Cannot connect to server on one email on 5s

My iphone 5s says "cannot connect to server" when I attempt to retrieve email on 1 of my email accounts

Hi chiknfoot1,
If you are having issues with getting email from one of your email accounts, take a look at the article below to resolve most issues with the Mail app on your iPhone. Check the settings and make sure that you are connected to the right email servers. You may end up having to remove the email account and then add it back in.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Take it easy,
-Norm G.

Similar Messages

TS3899 Cannot connect to server. Can send emails but unble to receive any on iCloud account .

Keep getting message 'cannot connect to server' can send emails on iCloud but not receive them.
Help please.
Belgar2

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Scan to Email Error Message "cannot connect to server. check server name and address"

I have a HP Officejet Pro 8600 Plus.
I've been using this printer for several months. Now am getting an ERROR message when I try to scan to email that it "cannot connect to server. check server name and address"
I'm not sure how to check this. We can all still print remotely via the internet connection.
Anyone have any ideas?

Thanks for the info.,
Did you recently change your operating system or network router that started to cause this error?
Check out this thread - http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Configuring-quot-Scan-To-E-mail-quot-on-HP-...
You may also need to change the printer DNS settings manually - http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-8500-Scan-to-Email-setup-cant-conne...
Thanks

When trying to get email, says "cannot connect to server"

set up email at store, everything was fine. then clicked mail and says "cannot connect to server", yet I can use safari, etc. deleted and re-added the email account

that mean your email server is having problems or unavailable at the moment. Contact them.

After 7.0.6 upgrade Icloud email "Cannot Connect To Server". All other email works fine.

After upgrade to 7.0.6 both IPad and iPhone now will not send or receive Icloud email while at home. Get "Cannot connect to server " message. All other email accounts (google, verizon) work fine. Plus the "last backup" information unavailable as well as icloud storage information. Says unavailable, try again later. Also cannot view body of emails sent or received in the last 2 days. I am at work now and all works normally. If this is a wifi issue, I I do not understand why all other email accounts are sending receiving ok. It's only the Icloud server that seems to be the problem.

Hey there KevGelay!
I have an article for you that will help you troubleshoot this issue with your ability to access iCloud mail:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Suddenly i cannot receive emails - cannot connect to server

cannot receive emails. message says cannot connect to server. have checked and everything looks okay.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Delete the Email Account and then Re-add it.

TS3899 Why am I unable to connect to server to check email? The message reads "cannot connect to server"

Why am I unable to connect to server to check email? The message reads "cannot connect to server"

Many things could cause this, for example, the email server is down or cannot be reached due to an Internet problem.

Setting up work exchange email, getting message cannot get mail, cannot connect to server. Why

Setting up email on exchange, and getting message cannot get email, cannot connect to server. Why, my other email on the exchange is working with no issues

Hello Retski,
The article linked below provides some useful information and troubleshooting steps that can help get the affected Exchange account working.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen

TS1398 I try to open my email but I keep getting cannot connect to server can some please help or should I go to apple store for help?

I'm trying to open my email but I keep getting cannot connect to server! Can someone help me or should I just go to an apple store?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
More > http://www.apple.com/support/ipad/mail/

My email last updated this morning and keeps saying cannot connect to server, can this be fixed?

My email last updated this morning and it keeps saying cannot connect to server, has anyone had this problem?

If you cannot connect to your incoming mail server, then you need to check your mail account and the incoming mail settings. What is the rest of the error that it shows about not being able to connect to the server. It should provide you with more info.

My iPad is telling that it cannot connect to server when checking for emails but I can connect to the internet

My email was working great, I tried sending a large attachment and couldn't, I cleared that and now my email cannot connect to server, internet is working fine, any suggestions?

Sometimes it helps to close the mail app and reboot the iPad. That will reset the app and the iOS system. Try mail again after that.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the Mail app and then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HP ENVY 4500 Printer "Error. Cannot connect to Server"

Hey everybody,
I work in IT and have a client that recently purchased a HP Envy 4500 all-in-one. She called me to install it for her and I got it set up with no problems. After a few days she told me that her printer wouldn't scan. It was giving her this error message;
"Error. Cannot connect to Server. Check Server name and address."
She has this computer connected via USB and I have already reinstalled the driver and ran the HP Print and Scan Doctor with no success. I have tried a lot of other solutions that people have been posting with the same issue but none have worked. This has become a huge issue and I don't see HP trying to find a solution. If no soultion will fix this, then I will be returning this printer for her and getting something that works.
Any help would be greatly appreciated,
bbritt91

Hi bbritt91,
Welcome to the HP Support Forums. I understand that you are getting a connection error message when trying to use the scan to email feature of your Envy 4500 printer.
To be able to use the scan to email feature the printer must be setup with web services which requires the printer to be connected to your wireless network with an active internet connection. I have included the Getting Started with ePrint document for reference.
If the printer has been setup with a wireless connection, please set a manual IP address and manual DNS server for the printer. I have included a link to another post with the steps, including screen shots, on how to do this. Please don’t worry that the screen shots are for a Photosmart 7510, the steps are the same.
Please let me know how it goes.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

N97 - Nokia Messaging msj: "Cannot connect to serv...

Hello everyone,
My name is Leonel and I´m from Argentina.
I bought my N97 - 3 by internet.
He fact is that i m trying to configure my Nokia Messaging with and IMAP account (job´s account)
In the past I have had configured this account on my device, but after a hard reset (due to firmware update) I can not make this account works (my Gmail and Hotmail account works perfectly)
I have checked all the fields like Incoming / outcoming port and server, mail, password, etc but the message always appear "Cannot connect to server"
I know that this account with the parameters i have put in the nokia mail web works perfectly since i have the same working in my PC (outlook express)
Thanks in advance.
Best regards,
Leonel.

Hi!
Thanks for your reply.
I will try to do what you said, but the i don´t think this will work.
I already have the nokia messaging on my device with 3 configured accounts: GMAIL / HOTMAIL / OVI MAIL.
The only one wich does not work is the IMAP account of my job (in the past, i had it full working on my n97 device, but as i said, after a full reboot, i try to configure again with no succes)
On the other hand, i am now trying what you said. Logining in email.nokia.com and making this page send me an sms to installa the Nokia Messaging on my phone again.
++
PD: For your information, when i try to configure my IMAP mail on the webpage ( http://email.nokia.com ) i fill in all the full blanks like incoming server, port, outcoming server, port, email, password, user, but after some seconds the webpage shows a message telling that it is not possible connect to the server. Try again later.
I do not know the reason, because i have this same this account configured in my oulook express (PC) with these same parameters, and works well.
Many thank again.
Best regards,
Leonel.

Cannot connect to server in Icloud

i had changed my email for my apple ID and I did not change it in icloud.... I cannot remember my password to my first apple ID on the icloud account. I need to know how to change my icloud info on my Ipad. It keeps telling me to review the terms and when I try it says cannot connect to server. I have tried to delete the Icloud account so I can add my new one but I need to know my password to old apple ID. I have tried to get them to email me to change the password but I am not getting any emails to do this. please someone help me
thank you

Steve,
If the mail was moved to a mailbox under "On My Mac", it should no longer have any connection to the original mailbox. Deleting (delinking) the IMAP email account from Mac Mail should have no effect on that message.
In fact, I just confirmed that by adding an IMAP email account of mine to this Mac (which had not used it before), sending it a message from my phone, moving the message to an "On My Mac" mailbox, and deleting the account from Mac Mail. The moved message remains in the "On My Mac" mailbox. Re-adding the IMAP account to Mail makes the server mailboxes available again.
Note that the situation would be different for an account accessed through POP, depending on mail retention settings. Any mail which had been downloaded to your Mac, deleted from the server immediately of after a period of time, but left in Mac Mail's Inbox for that POP account, would truly be lost if you delete the POP account from your Mac. This may be the situation of which you were warned.

TimeMachine cannot connect to server popup on MBP when roaming.

Time machine has suddenly started popping up an error message saying that it cannot connect to server while off-network on my MBP. I use a timecapsule to wirelessly backup when I am home. At home, it connects fine, no messages, no errors. It just started doing this when I am away - previously it either silently ignored not being able to connect or made a local snapshot. Either would be fine over popping up the message (multiple times).
I've tried the following so far:
1. Re-install Lion, restore user, applications, settings from backup - did after an erase of MBP lcoal harddrive to get a full install.
2. sudo tmutil disablelocal; sudo tmutil enablelocal; sudo tmutil snapshot - all worked fine
3. repaired permissions on local hard drive.
4. verified time capsule.
5. Added timecapsule disk to privacy settings on spotlight
6. I do use dropbox - tried quiting out of it
7. Changed name of time capsule disk
Console messages:
4/15/12 8:48:44.073 PM com.apple.backupd: Attempting to mount network destination URL: afp://[email protected]/Study%20Time%20Cap
4/15/12 8:48:49.077 PM com.apple.backupd: NAConnectToServerSync failed with error: 64 for url: afp://[email protected]/Study%20Time%20Cap
Please help make the popup go away! All I want it to do is be silent when it can't connect.
Thanks

I THINK I may have tracked this down. I wiped my drive and did a clean install. Then I started installing applications back one by one, testing the time machine backup between each install. After each install I turned off the wireless interface and forced a time machine backup with "backup now." One of the first things I put back on was SOPHOS AV 8, and immediately I started seeing the problem. Wierd that Sophos could effect time machine that way, but now that I've looked on Sophos's support page, I found this:
http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Time-Machine-compa tibility-error-when-time-capsule-is/m-p/6273
I've removed Sophos (something I don't love doing), and waiting until the next scheduled backup, but so far it's looking promising. If it doesn't work, I'll start over and load everything up again without Sophos and see how it goes.

Cannot connect to server on one email on 5s

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