Cannot Connect to Store - Nokia Lumia 710

Hi got a Lumia 710. Can not connect to marketplace. When I try to tap on an app to. Download nothing happens not even in app store.Any ideas please.
Moderator's Note: The subject was amended as the post was moved to the more appropriate board.

Hi Tezaone,
Welcome to the forum!
Do you have a stable Wi-Fi or mobile data connection when trying to access the Marketplace? Are you able to browse mobile websites or use other internet-based apps? When did this issue start to happen? Do you get any error code or message when trying to download apps?
Try to check if your Windows Live (or Microsoft) account is working fine by going to Settings > Email + Account > Windows Live. Tap and hold your account, and then select Sync. You may also try to retype your password to update it. After that, try to access the Marketplace and download apps again. Mae sure that the internet connection is stable when downloading apps. If the issue continues, try to reboot the phone by removing and re-placing the battery before turning the phone on.
Let us know how it will go.

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Connect Nokia Lumia 710 to Arch Linux [SOLVED]

Hi,
I have a Windows Phone, Nokia Lumia 710. I think everyone knows that dealing with Windows phone sucks a big time. But when I connected it to a Ubuntu machine, it detects my Phone as a portable device and I can browse all over my data in the phone. But when I connect it to my Arch Linux, it detects the phone as a portable player and even asks me to open it with Dolphin. But when I open it there is nothing inside. It says "camera:/" on the address bar. I want to browse my stuff in my Linux installation, without going to Windows.
I had the same problem with my previous Arch Installation.
Can anybody help me out here?
Last edited by praneeth (2013-09-29 09:42:29)

You probably need to use MTP https://wiki.archlinux.org/index.php/MTP .

My Nokia Lumia 710 stopped working during updating...

My Nokia Lumia 710 was connected to my Pc by cable and was being updated. As the updating was going on, probably during the 7th or 8th step, it hanged and stopped responding. The updating could not complete. The worst is that the phone can no longer be powered off except when you remove the battery and after replacing the battery, it cannot boot, except to draw a diagram of phone connected to a PC. That was the stage in the updating process when it stopped working.
Please, advice me on what to do becasuse the phone is of no longer use to me. I bought it in December 2012 and it got spoilt in April 2013. I have taken to Nokia Care centre around me. but the price they said they will use to repair it is equivalent to buying a new one. Please help.

Hi Sathya87,
We're appreciate your trust that you have shown us. In this case, I suggest contacting Nokia India as they can further assist you with your concern. You can reach them by clicking on the Nokia Support at the bottom of the screen, or using this link:
www.nokia.com/support
Hope this helps.

Big games, files download on Nokia lumia 710?

How download bigger game like ASPHALT 5 on Nokia lumia 710?.

Connect to WiFi and download games from the store..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Facebook stopped working on Nokia Lumia 710

I cannot access or add my facebook account to my Nokia Lumia 710 windows phone. Earlier today the people app stopped updating notifications from facebook. When I looked at the account info it said the account "required attention" I tried to sync then re-enter my password. The phone then said it had trouble connecting to facebook. I deleted the account then tried to re-add it. When I tried to add it said "something went wrong"
What do I do?
Solved!
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Same issue here with my lumia 800. I went for a run last night about 9pm and was doing the same by the time I got back about 9:45pm
Anyone else had this?
The Facebook app doesn't work either. Facebook mobile works so I can access it so I know the password is correct.

Nokia Lumia 710 - Storage problem

I am currently having problems with my Nokia Lumia 710,
I keep getting the low storage space notification but I delete things and my storage space still decreases.
I am unable to download zune software and have been unable to connect to skydrive, so
I have no way of uploading files to my PC
Can someone help?

i'm havin the same problem.. Except dat i'm able to connect my skydrive.. I just wanna know whats up with this low storage issue and zune software.. Coz i cannot resety phone coz it has too many valueable contents.. Any other solution would be a great help please..

Cannot re-install apps. in Lumia 710

Recently I sent my Nokia Lumia 710 to the Nokia Care Centre to resolve some of the issues in the phone. The service guys reinstalled the phone software to resolve the problem. The caused all the apps to be deleted from the phone.
Now, I tried to re-install my old apps from my account in windowsphone.com website. I went to the 'recent purchases' options and clicked on the 're-install' link against a few apps which I had installed previously. My phone was connected to the internet all this time. I get a confirmation on the webpage that the app has been sent to my phone. On my phone I get a status 'pending' against that app Then the status changes to 'Attention required. Press here'. When I press it, I get this message "We're having a problem with this application or game because it no longer appears in your purchase history. This can happen if you've recently switched the gametag associated with your Windows Live ID. We're sorry, but you'll need to buy this application or game again to continue using it".
I have not changed the Windows Live ID and still using the old ID that I had used previously. Even my XBOX Live ID is same.

If it's working fine through the phone then it's surely a Microsoft issue, not a Nokia specific problem.
You should ask about it on Microsofts forum as they can look into the reason why it doesn't work for you.
http://answers.microsoft.com

Nokia Lumia 710 - Factory Default storage?

can anyone tell me whats the total storage and available storage after factory reset?
i have the latest update 12121, total storage is 6.28GB and my available storage is 5.94GB
is that normal?
Solved!
Go to Solution.

Hi aizat_AxJ,
Thank you for your post and welcome to the forums!
According to the product data sheet, Nokia Lumia 710 has 8 GB internal memory, of which up to 6.5 GB is available for the user. However, this amount can change depending on the installed updates and applications you have on your phone. If you risk running out of memory, you can always use Skydrive to store your images and other files.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

No batteries for Nokia Lumia 710?

I am in Perth, Western Australia and I am one unhappy customer
Last Friday I went to Battery World to get a spare battery for my new Nokia Lumia 710 as I'm travelling overseas.
They don't have them. I phoned JB HIFI as I bought the phone from them. They don't have them. On Saturday I phoned Nokia Care. They said they had a shop at Morley (quite a distance from me).They also said go to JB HIFI (I told them they don’t have batteries), **bleep** Smith, Harvey Norman or Telechoice. I went to each of these, they don’t have them and never have, nor did they give any indication that they ever would have them.
I went to the Telstra Shop. The chap kindly looked up the address for Nokia Customer Care here in Morley, Perth, Australia – he commented that I could not phone them because their phone number was no longer on the website. Therefore there was no way of my checking that they had a battery before I went there. I drove quite a distance to Morley. When I eventually found the business I was greeted with Business Hours 09:30 to 17:30 Monday to Friday.
When I returned home I phoned Nokia Customer Care. I told them I had driven to the business and it was shut and it would have been nice to have been told that before I drove there. They told me that’s quite right they are not open on Saturdays. I was once again told to go to JB HIFI, **bleep** Smith, Harvey Norman, Telechoice. I told them they had already told me that and I had already established and told Nokia Customer Care that they did not have batteries and never had them.
I was told they would send through a query (?to God) and I would receive an SMS in 24-48 business hours as to whether there was a battery available at Nokia Customer Care. Today I received a voice mail telling me that there are no batteries available at Nokia Customer Care at Morley. Once again I am told to go to JB HIFI, **bleep** Smith, Harvey Norman, Telechoice.
I feel like I have been sold a phone for which there are no batteries. With every other mobile phone I have owned I have always had a spare battery, especially when travelling overseas. No wonder it was “cheap”.
I am now faced with travelling overseas with a phone for which there is no possibility of purchasing a spare battery.
I sincerely hope that no-one is buying these phones to run their business with.
I am extremely disappointed and I would advise that nobody purchases this product. Which is a shame since I was happy with the product. It simply never occurred to me that there were no replacement batteries for this product. If I had known that I would not have purchased it.

Hi rednomad,
Thanks for your contribution and thanks for posting.
Sorry to hear you are having a hard time finding an additional battery for your Lumia 710. The Lumia 710 uses the BP-3L battery which should be available through any Nokia Care Point. A list of Nokia Care Points in Perth can be found here. If the battery is not available they should be able to order one for you.
Also if you search for 'Nokia Lumia 710 Battery BP-3L' on the web you will find a number of sources within Australia which will be able to provide you with this battery model. Make sure though you buy an original Nokia battery.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work)

I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
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How to update my Nokia Lumia 710?

Sir I want to update my window software of my Nokia lumia 710 as windows 8 or 7.8. So how can I do??
Moderator's note: The post was edited. A better subject was provided.

@IRFAN_aadat if you are on Windows, you need Microsoft Zune. In Mac OS X, your need the Windows Phone-App. However, which software version and which firmware version do you have? The last update was last year!

NOKIA Lumia 710: Touch screen focus no longer work...

Hello.
I've only had my Lumia 710 for two weeks. Up until 4 days ago, the touch screen focus attribute was working perfectly. I was taking pictures and it simply stopped working.
I've since tried resetting the camera options back to defaults with no luck. I recently updated the phones software pn 10.18.2012 with no change either. I also took out the battery and sim card out of frustration and obviously had no luck.
Aside from having to do a hard reset, does anyone have any suggestions regarding how to possibly fix this?
Maybe I'm missing an obvious and simple setting? Maybe not. Lol
Thank you. :-)

Hi Oddmoore,
Welcome to Nokia Support Discussions!
Normally Nokia Lumia 710 should focus on the part you tap with your finger (and show a reticle while doing so) and snap a picture. There is no setting to switch this off, so it should be working by default. We would advise you to reset your phone at Settings > About > Reset your phone. Just remember to backup your media files before doing so, because it will wipe your phone clean. If the issue persists, visit your local Nokia Care point and let them have a look.
Hope this helps!
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia lumia 710 and zune...

Hello,
I make my own video ( mp4 ) and I want to look at them on my Nokia lumia 710 ( windows 7.8 ).
Do I have to use Zune ?
On my laptop I have zune too but I 'd like to delete it because all the pictures I used once, are in the zune pc...to delete them I have to select them one by one and I will be buzy for a week... ( more than 1000 pictures ! )
What happens if I delete zune on my pc ? how can I keep my nokia updated ? How can I look my own made videos on nokia ?
Can someone please help me out ?
Thanks a lot ...
Solved!
Go to Solution.

Hello, comima. Yes. You have to use the Zune software to sync or transfer your files between your phone and your computer. Also, you won't be able to update the phone's software without the said tool. To know more about it, you can visit this link: Get to know the Zune software. If you decided to uninstall it, your files are still saved on the computer. In case you would like to delete the photos at the same time, just look for the folder on your computer. We look forward to your reply.

Memory storage distribution in nokia lumia 710

I am using Nokia lumia 710. I have downloaded 4 games and taken some photos and videos from my mobile. Mobile is giving instruction to delete something and showing full memory. I think it shouldn't happen because it has 8 G.B. Internal memory. So what to do to solve this problem.
Solved!
Go to Solution.

Have you downloaded a lot of map data for Nokia Drive? These usually account for a large amount of memory usage. Also clear browser cache, check emails, especially those with large attachments and also messgges.

How do i get adresses from iphone to nokia lumia 710

how do i get adressbook from iphone or mac tot nokia lumia 710?

If you want your photos to end up in iPhoto, just do a normal sync. If you don't want to use iPhoto, or if you just want to put your phone photos in a normal visible folder on the desktop, luckily when you plug in the iPhone a Mac sees it like a camera or card reader. This means the iPhone will show up in common applications that have an import-from-camera feature. I've copied photos off my iPhone using Apple Image Capture, PhoneView, and Adobe Lightroom, for example.

Cannot Connect to Store - Nokia Lumia 710

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