"cannot connect to the Itunes store" through Iphone

Ok, I can't get into Itunes on my 1st gen Iphone. It shows that I have no wifi network connected but I don't even know what wifi is. I'm giving this phone to my roommate and she wants to DL ringers.
Any idea what I should do? If you tell me like the Apple CSR that I just spoke with, to go to mccdonalds and use their wifi, I'm gonna scream.

wifi basically means broadband without wires...you can not get into iTunes on the iPhone unless you are in an area that has wifi signal, like mcdonalds....itunes on the phone uses this because it would take forever to download songs over Edge(which is used when not picking up a wifi signal)...if not in a wifi area you can only download songs from itunes on your computer and then sync it to the phone...
iTunes on the computer is the only place you can get/make ringtones for the iPhone as well, even if you were picking up a wifi signal with the iphone

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Cannot Connect to the iTunes Store on iPhone

I can't get itunes to open on my iphone. It says that I need to be connected to a Wi-Fi network, but I am! How can I get around this message?

When you are connected to a wifi network that will not allow you to connect to the itunes store, here are a couple of things that might help out.
Go to settings > wifi and make sure there is a network that has a check mark next to it.
On the right side of the screen, tap on the blue arrow of the network you are connected to.
Is there an ip address?
If so, make sure it does not start with 169.254.
If so, or if not, tap on forget this network at the top of the screen.
Then try to join the network again.
Also, you can go to settings > general > reset > reset network settings.
Once the iphone restarts, try joining the wireless network again.
Hope this helps.

Cannot connect to the iTunes store from iPhone

I'm connected to WI-FI. When I touch the iTunes election button, a the above subject message appears. I used the same phone as my previous T-mobile number. I am able to make a call now from my iPhone. It has been less than 24 hours. Cannot locate any doc to help me to get a solution.

Hey coolgem,
Can you browse web pages using Safari?
What is the iPhones IP address? Goto Settings>Wi-Fi>Click the blue(>) next to your network.
This article has some general Wi-Fi tips
http://docs.info.apple.com/article.html?artnum=305715
Jason

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

How can i solve "Cannot connect to the iTune Store" issue on my iPhone?

Hi,
Frequently i'm getting alert message (Cannot Connect to the iTune Store) while use my valid Credential on iPhone 4 (even Itunes application) Setting-> iTunes & App Stores->. but same credential accepted other iPhones too why not in my iPhone 4. same way others Apple ID wouldn't accept in my iPhone 4. how can i solve this problem? please suggest me.
Thanks in Advance,
Suresh Balakrishnan.

Take a look at these instructions:
http://www.digitaltrends.com/mobile/how-to-make-ringtones-for-iphone/

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Power cycle the ATV and router.
If the issue persists, on the ATV go to Settings > General > Reset

TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Iphone 4 Cannot Connect To The Itunes Store

Ok, I've tried each and every solution from changing the brightrness to fully restoring my iphone to dancing around it with some incense burning while chanting ancient Tibetian mantras and still each and every time I try to update my apps or download a new app from my phone I get the "Cannot connect to the Itunes Store" error message. This has all been since the last ios update and it's frustrating as ****. The itunes store works fine on my ipod touch, my sons ipod touch but not my phone. Please fix this or at least give us a clue how to do it.
A frustrated iphone lover.
Paul

You didn't answer my first question.
Are you trying to update using your iPhone or computer's iTunes?
Do this steps
Settings > General > Reset > Reset All Settings
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
Settings > General > Reset > Reset All Settings again
By the way, we are all users here like you trying to help and we are not from Apple.

Iphone cannot connect to the itunes store?

When i try to connect itunes i often get 'cannot connect to the itunes store' HAve tried signing out and back in and on wifi or 3g help!

In order to get rid of this annoying error message, follow these steps:
Open Settings
Tap General
Tap Date and Time
Turn ‘Set Automatically’ to Off
Manually change the year to 2013
Again Open Settings
Tap iCloud
Turn Passbook option Off
Return to Settings > General >Date and Time and turn ‘Set Automatically to On
Try updating again.
Am sure it will help you to sort this issue.

"Cannot connect to the iTunes Store" when using WiFi and Cisco VPN

hi
I'm on iPhone software 2.0 and have a connection to the internet via WiFi and VPN (using the integrated Cisco client). Everything works fine (Safari, Mail, mobileme push of contacts and calendars) but the iTunes Store and the App Store won't. While the App Store keeps spinning the iTunes Store says "Cannot connect to the iTunes Store". Has anyone else experienced a similar phenomenon?
thanks
Message was edited by: samaki

We're having the same issue. App Store and iTunes do not work when all traffic is tunneled over VPN. Yet, other applications like Safari, New York Times reader, Telnet, etc... work perfectly fine over VPN. If we have the iPhone switch over to using split tunneling VPN mode, then the App Store and iTunes work since they do not appear to be sending traffic over the VPN tunnel. I can say for certain that no outgoing traffic is being blocked on the VPN servers since I administer those servers. I also did a packet capture on the iPhone wireless session and it appears that the App Store sends traffic over the regular HTTP port. So it really doesn't make any sense from a VPN perspective why Safari would work but not the App Store or iTunes when you're tunneling all traffic over VPN. Our iPhones are using the latest firmware (5F136). If anyone has any update, please do share.

Cannot connect to the iTunes store... sorda

A majority of the time I get the "cannot connect to the itunes store" error, and i find that turning the phone off and on fixes it 99% of the time. Or i can keep trying to connect - exiting and entering the itunes application.
is there a way/setting that makes it so i dont have to do these small tedious tasks to do something i know isnt broken, but which seems like a glitch

Happens to me too - sorta.
Except I can connect to the iTunes store, but not to the Starbucks wifi - and through that, Safari. All I can reach is the Starbucks opening page and no further. I'm in New York BTW, and all the Starbucks display the "now playing" screen prominently. What's up with that? All I get is the 'Cannot connect to the iTunes Store window bounces up and yet I can access the 'favorites', 'top tens', etc.
Can anyone help us out here? What are we doing wrong?

IBooks says that it cannot connect to the iTunes store?

iBooks cannot connect to the iTunes store? If I go to iTunes, it will connect to the store. Any ideas?

This could be caused by several things. Please provide more details on how you are connecting to iTunes, i.e. WiFi or 3G. If WiFi is it your own home connection or a public one?
For example at work there is no real reason for me to connect my iPhone to the company WiFi because they have nearly everything blocked; iTunes, gmail, aol mail, yahoo mail, FaceBook, Twitter. Basically any of the Fun web sites. So if I feel the need to update an app while I'm at work I need to wait for lunch go down to the lobby and use the Starbucks WiFi Connection.
But if you are just having a problem connecting to iTunes you might try resetting your network connections, Settings => General => (Scroll to bottom) Reset => Reset Network Settings, wait for phone to restart and connect to the network.
This will just disconnect and reconnect you from your 3G provider and clear out all the junk that has built up in the network buffers. You will have to reenter your WiFi Passwords when you try to reconnect to them but you should have a cleaner connection.
You can also try restarting your phone. Press and HOLD both the Home button and the Power button on the top of the phone at the same time for about 10 - 20 seconds. When the Slide to Power Off screen appears CONTINUE to hold the buttons down. The screen will go black and then the apple logo should appear. When the logo appears release both buttons and wait for the phone to restart and reconnect to the network.
A quick option (Although not as effective as doing a Network Reset) is to turn on Airplan Mode, wait 15 seconds and turn it off. This breaks the connection with your network provider and then starts it up again. It just doesn't clean out all the stuff in the buffers, but you may get a better internet connection.

Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network. I can navigate any other site and access any other application. I can even reach the iTunes store through My Personal Hotspot and through my office network.
Has anyone experienced something similar? My network carrier is Telmex and I know for sure, they block port 25. Any guess on whether there could be a setting impeding connection?
Help!!!

Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
Thanks for using Apple Support Communities.
Best,
Brett L

HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ)

TS3297 Cannot connect to the itunes store.

I get "unknown error occurred (0x80092013). Tried firewall and proxy settings, nothing is working. This is frustrating. None of the troubleshooting is working for me...All I want to do is connect to the Itunes store from my desktop. Also, I can connect to the store on the other desktops and ipads in the house, just not this computer. And last but not least, is it possible to "manually manage songs" for your Iphone with multiple computers?
Please Help!
Thanks.

I'm having the same problem. iOS, Network & iTunes are up to date and working fine. But the Apps update just says "Cannot connect to the iTunes Store". I've tried everything I can think of, but still no go. I've not done iPhone support before. How do we get Apple to address the problem?
Randy

"cannot connect to the Itunes store" through Iphone

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