Cannot connect to the store, UK iPad in UK

am i missing something? when i try and get on to the itunes store through the ipad it says Cannot connect to iTunes store. Its a UK iPad got it the other day. searched everywhere and all i find is the US-UK iPad problems

yep, everythings set up and registered appart from the carrier, dont need it yet.
iv got apps through itunes on the mac, work fine. Just wont connect to the **** store on the ipad!

Similar Messages

HT204081 I want to browse by a specific language, but it doesn't work anymore. Cannot connect to the store. Help needed!

Hi,
I've had this problem for maybe a month or so.
It's not that I can't buy books off of the itunes store, however, whenever I try to search for a book by language it doesn't work anymore. It simply says ''cannot connect to the store''. I tried doing it on both my phone and ipad, but got the same answer. How can I fix this problem?

I'm not sure if I'm understanding but if I am then I'm not sure why you are turning your Wi-Fi off and on. It should automatically connect and use your Wi-Fi when it is available and use your cellular data connection when Wi-Fi is not available. I haven't turned either off ever. However, more to the point of your current problem, the following has some troubleshooting steps that may help: http://support.apple.com/kb/TS1398

TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networ

My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.

Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time

How can I access the iTunes store? When I click on iTunes, my library appears but when I try to connect to the store I get a window saying Error -3221 has occured and cannot connect to the store.

Can anyone please help! I haven't been able to connect to the iTunes store to purchase music for some time now. When I click on the iTunes icon my music library appears, but when I try to connect to the store (top RH side of window) I get a new window saying cannot connect to the store an erroe -3221 has occured.

Baseal wrote:
When I use her Earthlink email address to download apps or whatnot, it says I can't access teh itunes store.
When you say "her email address" do you mean that you set up a separate Apple ID for her using her email address as her Apple ID? If so, was it ever verified by Apple? Did she get the email verification?
You might look here for some help.
http://www.apple.com/support/appleid/

I tunes under windows 7 cannot connect to the store and cannot download podcasts

I am using itunes under windows 7.
Since December 20, I cannot download podcasts and itunes cannot connect to the store.
I am getting the error message that an unknown error 310 has appeared.
I have reinstalled itunes and all apple programs on my laptop, without success.
Thank you very much in advance for your help.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Cannot connect to the store

Anyone have any ideas of why my ipod touch would be saying "Cannot connect to the store A secure connection could not be established. Please check your Date and Time settings." I have checked my date and time settings and they are correct, but it still is

Is the time zone set correctly?
Do you have time and date set to Automatic?

TS1368 Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card. I am going to return both of these items it I cannot find a fix for this.

Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.

When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops

My phone keeps saying "cannot connect to the store. A secure connection could not be established.

My I phone keeps repeatedly coming up with:
Cannot connect to the store. A secure connection could not be established. Please check your Date & Time settings"
What does this mean and how do I fix this as I am trying to update my apps and they have stopped at the 'waiting' status as it cannot connect meaning I cannot use my apps.
Please help!!

See:
Can't connect to the iTunes Store
Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic.

I just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

i just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?

There are a number of threads from other people reporting the same iTunes connection issue - it looks like there might be a problem at Apple's end

After trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

TS1424 Cannot connect to itunes store via ipad

Hi guys. I Try to open itunes in my ipad2, but a massege popup "cannot connect to itunes store" ... What should i do?

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

Hi i cannot connect to app store by ipad

hi i cannot connect to app store by ipa

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Cannot connect to iTunes store on iPad

I installed iOS6 on my New iPad (wi-fi & cellular) and keep getting a message that I cannot connect to the iTunes Store. I have tried the "fix" that involves changing the date but this did not work.

Did you Sign Out and Back in to iTunes...
There is also this...
Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281

Cannot connect to iTunes Store via iPad

When I am outside of my home wi-fi I cannot connect to the iTunes store via the App Store on my iPad. iPad software is current (updated this morning at home). Rebooted iPad. I can access the internet via Safari, get current email, run Netflix, etc. but cannot access iTunes store via the App Store. This issue happens whenever I use a public wi-fi (hotels, airports, etc.) rather than my home wi-fi. Any suggestions? Thanks!

Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this: go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

Cannot connect to iTunes store on iPad 2

I am trying to buy and App on an iPad2 i Find teh App put in Apple iD and Password and it come back saying "cannot connect to iTunes. I have access to internet, email and such so I am connected to Internet. Any ideas. Never tried it from this device before.

Thanks for the suggestions Mario. Unfortunately everything I've tried so far has failed. My Apple ID works on all my other devices as well as when I log into my account online and through iTunes on my MacBook Pro, iMac, iPad3, iPhone 4S, iPod.
This iPad works fine in every other way except that I cannot connect to the iTunes/App store. I can login to iCloud and I can receive updates from the iPad. I can access Safari and login to my iTunes account via Safari from the iPad. From all the research I've done, this is a very widespread problem for many users.
Here's what I've tried so far:
1. Reset with home button and sleep/wake button.
2. Restore via iTunes on my MacBook Pro with OS X 10.8.5 and version 11.1.1 of iTunes
3. Backup via iTunes.
4. Reset all settings from the iPad.
5. Reset network settings from the iPad.
6. Creating a new Apple ID.
7. Using a different Apple ID.
8. Changing the DNS from the iPad for my wireless settings to 8.8.8.8
9. Using a different wireless network.
10. Just using cellular from the iPad instead of wireless.
11. Tried to buy a song from iTunes.
12. Tried to update an app on the iPad.
13. Tried downloading an app.
14. Tried to sign into iTunes to view my purchases from the iPad.
15. Called Apple Educational Tech Support and was told that I've tried everything and they didn't know how else to help me.
16. I contacted the iTunes support team and was told that my issue of not being able to sign into iTunes from the iPad isn't handled by that team and that it was considered and iPad hardware issue and that I needed to contact AppleCare support (which I did).
17. I tried changing the date from "Auto" to one month ahead, one year ahead and back to Auto.
I pray that you might know of a solution Mario. Any feedback would be greatly appreciated. I've been working on this everday for the past 3 weeks. My iPad is out of warranty so I can't get it repaired/replaced without paying a huge amount.

Cannot connect to the store, UK iPad in UK

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