Cannot connect to video with another user

I recently updated my operating system to Snow Leopard, so I have iChat version 5.0.3 and I can't seem to video chat with another user who still has Tiger with iChat version 3.1.9. We have no problems chatting, but the video chat will not work.
Any suggestions?

Hi,
Many possible suggestions from here.
In System Preferences > Security > Firewall tab is the Firewall On ?
If it is go to the Advanced Button.
In here is Allow Signed Apps selected and iChat in the list ?
(I am expecting you to confirm it is Off or iChat is listed with Allow Signed Apps selected as you can Video with a Text account)
In iChat > Preferences > Video/Audio section change the Bandwidth Limit drop down to read 500kbps.
Your Buddy on iChat 3 should go to System Preferences > Quicktime > Streaming tab and check this is set to 1.5Mbps T1/Intranet/LAN
This is needed to get the best speed out of his Connection.
You setting the 500kbps should stop/slow down iChat 5 from expecting a response too quickly and will also smooth out any variances in your Connection Speed.
There is no Quicktime Setting in Snow Leopard to limit iChat.
I presume you update to Snow Leopard from Leopard and that your Router is already set up for iChat ?
Ideally the ports iChat needs should be opened with UPnP as it allows iChat Screen Sharing to other iChat 4 and 5 users.
You will be getting Logs of the failed chats.
The Pop up can be opened at the reveal Triangle on the left near the word Details.
Old ones are stored in your Home Folder/Library/Logs/iChatConnectionErrors
It would be interesting to see the last one (Less the bits below the line that reads Binary Images for iChat
In the Connection Doctor (Video Menu) there is a new option for Network Status which will give some clues about how your router does NAT.
The Log should also give details about your end and the Buddies device (If it gets that far)
The Test Accounts use Public IPs (no router involved) and don't therefore use NAT which gets around some of these issues. (Effectively it is only a partial test about your Set up)
8:45 PM Monday; October 4, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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    M sid        SVI
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    M patchlevel 0
    M patchno    147
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    M make:      single threaded, ASCII, 64 bit
    M pid        317
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    C     wpjobuser                   = SVI00
    C     wpjobno                     = 028178
    C     DB2/400 vers. appl. server  = PASE 4
    C     DB2/400 vers. DB server     = V5R4                           
    C     da_cache_size               = 100
    C     reopen                      = ON
    C     timeout_retry               = 3
    C     ODP threshold               = 800
    C     ODP commit thresh.          = 810
    C     ODP open thresh.            = 850
    C     QAQQINI library             = Default (QUSRSYS)
    C     Alternate QAQQINI library   = Not specified
    C     use_lobs_for_long           = ON
    C     use_lobs_for_short          = OFF
    C     single_execution_threshold  = 2000
    C     single_execution_reuse      = OFF
    C     keep_tmp_SQLpkgs            = OFF
    C     dbsl_trace                  = off
    C     allow_cancel                = OFF
    C     nqe_optimize_method         = O - All I/O (compatibility mode)
    C     query_compl_reval           = O
    C     nte_list_size               = 10
    C  -

    C Wed Aug  1 17:53:09 2007
    C  SQL monitor started for job
    B  Connection 0 opened (DBSL handle 0)
    B  Wp  Hdl ConName          ConId     ConState     TX  PRM RCT TIM MAX OPT Date     Time   DBHost         
    B  000 000 R/3              000000000 ACTIVE       NO  YES NO  000 255 255 20070801 175303 FRASTEST       

    M Wed Aug  1 17:53:12 2007
    M  db_connect o.k.
    M  ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif

    I Wed Aug  1 17:53:13 2007
    I  MtxInit: 0 0 0
    M  SHM_PRES_BUF               (addr: 700000200000000, size: 4400128)

    M Wed Aug  1 17:53:14 2007
    M  SHM_ROLL_AREA          (addr: 700000210000000, size: 268435456)

    M Wed Aug  1 17:53:15 2007
    M  SHM_PAGING_AREA          (addr: 700000220000000, size: 67108864)
    M  SHM_ROLL_ADM               (addr: 700000230000000, size: 2672386)
    M  SHM_PAGING_ADM          (addr: 700000240000000, size: 164896)

    M Wed Aug  1 17:53:16 2007
    M  ThCreateNoBuffer          allocated 324144 bytes for 1000 entries at 700000250000000
    M  ThCreateNoBuffer          index size: 3000 elems
    M  ThCreateVBAdm          allocated 7440 bytes (50 server) at 700000260000000
    X  EmInit: MmSetImplementation( 2 ).
    X  <ES> client 0 initializing ....
    X  Using implementation std
    X  ES initialized.

    B Wed Aug  1 17:53:20 2007
    B  db_con_shm_ini:  WP_ID = 0, WP_CNT = 13, CON_ID = -1

    B Wed Aug  1 17:53:25 2007
    B  dbtbxbuf: Buffer TABL  (addr: 7000002d0000100, size: 64000000, end: 7000002d3d09100)
    B  dbtbxbuf: Profile: max_objects = 5000, displace = 1, reorg = 1
    B  dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5
    B  dbtbxbuf: protect_shm = 0, force_checks = 0
    B  dbtbxbuf: tsize_retry = 31427136
    B  ***LOG BB0=> buffer TABL       started with length 64000000   bytes [dbtbxbuf#8 @ 16037] [dbtbxbuf1603 7]

    B Wed Aug  1 17:53:26 2007
    B  dbtbxbuf: Buffer TABLP (addr: 7000002e0000100, size: 16776192, end: 7000002e0fffd00)
    B  dbtbxbuf: Profile: max_objects = 500, displace = 1, reorg = 1
    B  dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5
    B  dbtbxbuf: protect_shm = 0, force_checks = 0
    B  dbtbxbuf: tsize_retry = 8322944
    B  ***LOG BB0=> buffer TABLP      started with length 16776192   bytes [dbtbxbuf#8 @ 16037] [dbtbxbuf1603 7]
    B  dbtbxbuf: Reading TBX statistics:
    B  dbtbxbuf: Opening /usr/sap/SVI/DVEBMGS00/data/tbxnew failed (No such file or directory).
    B  dbtbxbuf: Renaming /usr/sap/SVI/DVEBMGS00/data/tbxnew to /usr/sap/SVI/DVEBMGS00/data/tbxstat failed (No such file or directory).
    B  dbtbxbuf: 110 object entries precreated
    B  Layout of EIBUF buffer shared memory:
    B  0: 1 * 4 = 4
    B  1: 1 * 360 = 360
    B  2: 13 * 40 = 520
    B  3: 8009 * 40 = 320360
    B  4: 4000 * 160 = 640000
    B  5: 8009 * 8 = 64072
    B  6: 1 * 200 = 200
    B  7: 65 * 8 = 520
    B  8: 319664 * 128 = 40916992
    B  Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
    B  dbexpbuf: Buffer EIBUF (addr: 700000300000108, size: 41943040, end: 700000302800108)
    B  ***LOG BB0=> buffer EIBUF      started with length 40960k     bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
    B  Layout of ESM   buffer shared memory:
    B  0: 1 * 4 = 4
    B  1: 1 * 360 = 360
    B  2: 13 * 40 = 520
    B  3: 4001 * 40 = 160040
    B  4: 2000 * 160 = 320000
    B  5: 4001 * 8 = 32008
    B  6: 1 * 200 = 200
    B  7: 65 * 8 = 520
    B  8: 28755 * 128 = 3680640
    B  Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
    B  dbexpbuf: Buffer ESM   (addr: 700000310000108, size: 4194304, end: 700000310400108)
    B  ***LOG BB0=> buffer ESM        started with length 4096k      bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
    B  Layout of CUA   buffer shared memory:
    B  0: 1 * 4 = 4
    B  1: 1 * 360 = 360
    B  2: 13 * 40 = 520
    B  3: 16411 * 40 = 656440
    B  4: 8191 * 160 = 1310560
    B  5: 16411 * 8 = 131288
    B  6: 1 * 200 = 200
    B  7: 193 * 8 = 1544
    B  8: 57325 * 256 = 14675200
    B  Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
    B  dbexpbuf: Buffer CUA   (addr: 700000320000108, size: 16776192, end: 700000320fffd08)
    B  ***LOG BB0=> buffer CUA        started with length 16383k     bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
    B  Layout of OTR   buffer shared memory:
    B  0: 1 * 4 = 4
    B  1: 1 * 360 = 360
    B  2: 13 * 40 = 520
    B  3: 4001 * 40 = 160040
    B  4: 2000 * 160 = 320000
    B  5: 4001 * 8 = 32008
    B  6: 1 * 200 = 200
    B  7: 81 * 8 = 648
    B  8: 28754 * 128 = 3680512
    B  Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000

    B Wed Aug  1 17:53:27 2007
    B  dbexpbuf: Buffer OTR   (addr: 700000330000108, size: 4194304, end: 700000330400108)
    B  ***LOG BB0=> buffer OTR        started with length 4096k      bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
    B  ***LOG BB0=> buffer CALE       started with length 500000     bytes [dbcalbuf#2 @ 2212] [dbcalbuf2212 ]

    C Wed Aug  1 17:53:29 2007
    C  *** ERROR => Error 304 in function db_fetch
    [dbsldb4.cpp  9041]
    C  === DBSL Begin of SQL request after execution ===
    C  === DBSL SQLP0400 ===
    C  Function              5
    C  Package               DDNTFIH             Library               R3SVIA2062
    C  Main_Pgm                                  Main_Lib                                 
    C  Statement_Name        "Wx3AAADpDB"        Cursor_Name           "CADDNTF16461"     
    C  Open_Options          x80                 Clause_For_Describe   N
    C  Commitment_Control    C
    C  Date_Format           USA                 Date_Separator        /
    C  Time_Format           USA                 Time_Separator        :
    C  Naming_Option         SYS                 Decimal_Point         .
    C  Blocking_Factor       1                   Scrollable_Option     0                  
    C  Position_Option       0                   Relative_Record       0                  
    C  Rows_To_Insert        0                   Direct_Map            N
    C  Reuse_DA              N                   Name_Check            Y
    C  Use_Ptrs              0                   With_Hold             N
    C  Close_File_Name                           Close_Library_Name    *THRESHOLD         
    C  Reopen                0                   Use_Perf              1
    C  Query_Compl. (Reval)  !                   Statement_Text_CCSID  819
    C  Sort_Sequence_Table   *JOB                Sort_Sequence_Library *LIBL              
    C  Language_ID           *JOB                Allow_Copy_Data       S                  
    C  Allow_Blocking        L
    C  === DBSL SQLDA ===
    C  sqldaid: SQLDA 2 , sqldabc: 816, sqln: 10, sqld: 4
    C  === TRACE VAR 0 ===
    C  sqlvar: 0, sqtype 469, sqllen 30, sqlname.data 13488
    C  sqlind: 0
    C  sqlname (hex):
    C  0008000034B00000  0000000000000000  0000000000000000  0000000000000000 
    C  sqldata row=0 (hex):
    C  005400430041004C  0053002000200020  0020002000200020  0020002000200020 
    C  0020002000200020  0020002000200020  0020002000200020  00200020
    C  === TRACE VAR 1 ===
    C  sqlvar: 1, sqtype 501, sqllen 2, sqlname.data 0
    C  sqlind: -2
    C  sqlname (hex):
    C  0000000000000000  0000000000000000  0000000000000000  0000000000000000 
    C  sqldata row=0 (hex):
    C  0000
    C  === TRACE VAR 2 ===
    C  sqlvar: 2, sqtype 497, sqllen 4, sqlname.data 0
    C  sqlind: -2
    C  sqlname (hex):
    C  0000000000000000  0000000000000000  0000000000000000  0000000000000000 
    C  sqldata row=0 (hex):
    C  00000031
    C  === TRACE VAR 3 ===
    C  sqlvar: 3, sqtype 405, sqllonglen 32700
    C  sqldatalen NULL
    C  sqlind: 0
    C  sqlname (hex):
    C  00080000FFFF0000  0000000000000000  0000000000000000  0000000000000000 
    C  sqldata row=0 (hex):
    C  0000028742000007  4100000000010000  0000280001000000  0100010000004944 
    C  0000000000000000  0000000000000000  0000000000000000  00000000004B4142 
    C  === DBSL errc ===
    C  errc: OK
    C  === DBSL sqlca ===
    C  sqlcode: 304
    C  sqlerrml: 68, sqlerrmc:
    C  00035CD540404040  4040404040404040  4040404040404040  4040404040404040 
    C  4040404040404040  4040404040404040  4040404040404040  4040404040404040 
    C  40400006
    B  ***LOG BY4=> sql error 304    performing FET on table DDNTF      [dbntab#7 @ 10281] [dbntab  1028 1]
    B  ***LOG BY0=> Conversion error in assignment to host variable *N. MSGID= Job=028178/SVI00/WP00 [dbntab#7 @ 10281] [dbntab  1028 1]
    B  *** ERROR => missing return code handler     
    caller does not handle code 1 from dbntab#7[3098]     
    ==> calling sap_dext to abort transaction
    [dbeh.c       93]
    M  -
    C-STACK -
    => 64 bit R/3 Kernel
    => 64 bit OS400 Kernel
    => Heap limit      = unlimited
    => Stack limit     = unlimited
    => Core limit      = unlimited
    => File size limit = unlimited
    => Heap address  = 0x40000000000000009E570787C2ED4260
    => Stack address = 0xfffffffffffd6f0
    => Stack low     =  0xfffffffffffd6f0
    => Stack high    =  0xffffffffffffa90
    => Stack Trace:
         AixStack() at 0x10008d040
         CTrcStack2() at 0x10008d138
         ThControl() at 0x1006551a4
         dyThControl() at 0x1003ab070
         dextIntern() at 0x1003aa06c
         sap_dext() at 0x1003aff24
         dbeh_exit() at 0x100416924
         db_ntab() at 0x10039d48c
         read_ntab() at 0x101512474
         db_cbufload() at 0x10150f40c
         reset_handling() at 0x101512f00
         init_shm_and_load_cals() at 0x10151394c
         db_cbufinst() at 0x101514c48
         db_calinit() at 0x1005ae8bc
         db_init() at 0x1001c7ae0
         ThCallHooks() at 0x1000c3654
         ThIPCInit() at 0x1000ac574
         tskh_init() at 0x1000ad704
         tskhstart() at 0x1000c0950
         DpMain() at 0x10175ad2c
         nlsui_main() at 0x10172dee8
    Wed Aug  1 17:53:29 2007
    Library   |(SRV)PGM  |Module    |Function/Statement No.
    |--||--
    QSYS      |QP2USER2  |QP2API    |__Qp2Fork  8
    QSYS      |QP2USER2  |QP2API    |runpase_main__FPi  6
    QSYS      |QP2USER2  |QP2API    |runpase_common__FiPvT2  2
    R3640ASVI |O4PRTLIBC |AS4STACK  |As4Stack_From_PASE  3
    R3640ASVI |O4PRTLIBC |AS4STACK  |As4StackOut  10
    R3640ASVI |O4PRTLIBC |AS4STACK  |_MATINVS2__8O4_StackFv  8
    M  -
    M  ***LOG R1B=> ThControl, sap_dext-call (00 ) [thxxdynp.c   355]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThControl: illegal sap_dext call !!! (step 1, th_errno 5, action 1, level 1) [thxxhead.c   9564]

    M  Info for wp 0

    M    stat = 4
    M    reqtype = 1
    M    act_reqtype = -1
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source = 255
    M    last_tid = 0
    M    last_mode = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <
    M  Entering ThSetStatError
    M  Entering ThReadDetachMode
    M  ThISend: still inside critical section semaphore ?

  • Cannot connect Service Manager with Orchestrator Web Service URL

    Dear TechNet User,
    i cannot connect my service manager console with my Orchestrator Webservice. i try to connect to "http://AMSCO01:81/Orchestrator.svc" ... the user i´ve choose is local admin on the orchestrator Machine.
    Thats the Logfile:
    Date: 07.10.2013 15:23:16
    Application: System Center Service Manager
    Application Version: 7.5.2905.0
    Severity: Error
    Message: Could not connect to the Orchestrator web service.
    System.Data.Services.Client.DataServiceQueryException: An error occurred while processing this request. ---> System.Data.Services.Client.DataServiceClientException: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
    <title>404 - File or directory not found.</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
    fieldset{padding:0 15px 10px 15px;}
    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;}
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
    background-color:#555555;}
    #content{margin:0 0 0 2%;;}
    .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
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    </style>
    </head>
    <body>
    <div id="header"><h1>Server Error</h1></div>
    <div id="content">
     <div class="content-container"><fieldset>
      <h2>404 - File or directory not found.</h2>
      <h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>
     </fieldset></div>
    </div>
    </body>
    </html>
       at System.Data.Services.Client.QueryResult.Execute()
       at System.Data.Services.Client.DataServiceRequest.Execute[TElement](DataServiceContext context, QueryComponents queryComponents)
       --- End of inner exception stack trace ---
       at System.Data.Services.Client.DataServiceRequest.Execute[TElement](DataServiceContext context, QueryComponents queryComponents)
       at System.Data.Services.Client.DataServiceQuery`1.Execute()
       at System.Data.Services.Client.DataServiceQuery`1.GetEnumerator()
       at Microsoft.EnterpriseManagement.ServiceManager.Sdk.Connectors.OrchestratorRunbookConnector.GetRunbookFolders(OrchestratorContext scoContext, Folder parentFolder)
       at Microsoft.EnterpriseManagement.ServiceManager.UI.Administration.Connectors.Orchestrator.OrchestratorConnectorHelper.ValidateServerConnection(Boolean found)
    System.Data.Services.Client.DataServiceClientException: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
    <title>404 - File or directory not found.</title>
    <style type="text/css">
    <!--
    body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
    fieldset{padding:0 15px 10px 15px;}
    h1{font-size:2.4em;margin:0;color:#FFF;}
    h2{font-size:1.7em;margin:0;color:#CC0000;}
    h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
    #header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
    background-color:#555555;}
    #content{margin:0 0 0 2%;;}
    .content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;;}
    -->
    </style>
    </head>
    <body>
    <div id="header"><h1>Server Error</h1></div>
    <div id="content">
     <div class="content-container"><fieldset>
      <h2>404 - File or directory not found.</h2>
      <h3>The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.</h3>
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    </div>
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       at System.Data.Services.Client.QueryResult.Execute()
       at System.Data.Services.Client.DataServiceRequest.Execute[TElement](DataServiceContext context, QueryComponents queryComponents)
    any ideas? Thank you very much!

    Hi,
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    http://hostname:81/Orchestrator2012/Orchestrator.svc/ in IE and am getting the same error while creating the connector.
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  • TS1286 Cannot connect to internet with USB

    I am a new user of Ipod touch 5th gen 32 gig I cannot connect to internet with usb?

    Hi bikernblondie,
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  • We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
    I have a live login and MS ID 4 my SkyDrive account but I only use my MS  touch with 8.1, SkyDrive and office 365 for mobility.
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    What would be good is if I can put all the software licenses and product  keys of the software and keep a record of my mac addresses for  hardware  and even static IP's in a file or a secure location within the MS online  store.
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    That's crap - This is a clean brand spanker install of Win7 and there was  nothing b4 I put the oem drivers from Toshiba back on.
    I looked at dozens of support pages and forum blogs and tried for hours to  get a copy to download - including incognito and other logins but because my  default PC name is also my MS Windows live ID the same error was repeated.
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    Over the years I have had many ISP and email addresses - but now we have  finally gone almost fully virtual...
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    That's crap - This is a clean brand spanker install of Win7 and there was  nothing b4 I put the oem drivers from Toshiba back on.
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