Cannot connect to wifi with new iPad or iphone5

Everything was fine before ios6 update? Do I need a new router or what? This is very frustrating and it seems apple is doing nothing! Not acceptable!

Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Similar Messages

  • Can't connect to wifi with my iPad

    can't connect to wifi with my iPad

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • IOS 6 update - cannot connect to wifi with proxy

    We have 300 IPad 2's to configure and they cant connect to our wifi.  Since the upgrade we can no longer connect our proxy network as we did before.  We use an explicit proxy where we manually enter the proxy address.  WPA2 Security.  We contacted Apple support and after an hour they said they didn’t know how to resolve the issue and needed to research.  This was 5 days ago so im reaching out to the Apple community.  We contacted our proxy support BlueCoat and they have escalated the issue to their top level support.  After the iOS 6 update we are basically dead in the water.  
    We select DHCP under our network settings and select Manual under the http Proxy settings.  After filling in the Server, port, authentication info and try to connect, it immediately brings up a safari page that states "Error Opening Page - Hotspot login cannot open the page because it could not connect to the server".
    The other issue we have even with iOS 5 is we could not connect to https sites.

    Our school is having a similar problem with the iPads that were updated to iOS6. We don't use a proxy but we have a Sonicwall and the user has to login to the Sonicwall before the device can have Internet access.
    Here is what I have found and maybe it will help you. The problem (for us) is that immediately after the iPad is connected to our Wifi it tries to contact the Apple servers in California. This connection is blocked by the firewall because the user has not had the opportunity to login to the firewall. The iPad opens a screen that is not part of Safari to allow the user to log into the firewall but they can't because a pop-up window is needed and this application has no settings to allow pop-ups. Under normal circumstances the user would open Safari and login but if we try to switch to Safari it cancels the connection attempt and disconnects from the Wifi. Obviously, this means we no longer have a connection to our Sonicwall. 
    The trick I am using to make it work is this. (Keep in mind, we don't normally use proxy settings). I set the http proxy setting for the particular network to AUTO. This causes enough confusion in the iPad that, if I am quick enough, I can open Safari and log into the firewall real quick. Once that is done it will work fine....until the user goes to a different access point.

  • IPad 2 connects to wifi but new iPad 4 will not.

    I just purchased an iPad 4 and set it up home and everything works fine including the wifi connection at there.  I brought it into work today and it will not connect to my wifi (small business and using a  basic Cisco router).  It recognizes the router and when credentials are put in, it doesn't connect nor does it say anything else.  To check the issue, I had my iPad 2 with me and it connects just fine as well as my iPhone 5.  Any thoughts?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT4571 problem! connecting 3G network with new Ipad (verizon)

    device: new Ipad verizon, 16gb
    problem: I got the device from US and I never activate it's original Verizon sim card yet. I tried to use a 3G data sim card outside US.
                  the dvice get antenna and bring the carrier name on top corner also say 3G beside it.
                  but when I try to use safari for browsing the net, it says : " could not activate cellular data network"
                  how can i fix it?
                  my carrier says the sim card is activated and working (the 3G sim i mean not Verizon)
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    Why are you using Windows print sharing with your nice network printer? This mode only supports printing, not scannning or faxing. The better way to do this is to attach the printer to your router with Ethernet or wirelessly so that all PCs (regardless of how they connect) can use all of it's features. Disconnect the USB cable and run the Wireless Setup Wizard (if you want to connect it wirelessly, otherwise, plug the Ethernet cable in to the printer and router) from the front of the printer (Setup >Network menu), then run the HP software to "Add a Device" on each PC.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • My ipad is freezing up because it needs an icloud update. it says that tI need to have teh ipad plugged in, l,, lockerd and connected to wifi but I caocked and connected to wifi. I cannot connect to wifi because the ipad is frozen. How can I un freeze it?

    My ipad is freezing up because it needs an icloud update. It says that I need to have it plugged in to wifi. I can't connect to wifi because it's frozen. What should I do?

    If you have the 'this iPad hasn't been backed up' message then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Lumia 820 cannot connect hidden WIFI with special ...

    Dear all,
           I found Lumia 820 could not connect hidden WIFI (non-broadcast SSID) with special configuration. Just as shahidzafar said in Microsoft community (http://answers.microsoft.com/en-us/winphone/forum/wp8-wpnetwork/nokia-lumia-820-cant-connect-to-hidd...).  I face the same issue with his Lumia. Could anyone face the same issue? Do we need to update some patch for Windows system on Lumia? Thanks.
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  • I cannot connect to wifi with ios7. It will not find any network. What do I do?

    Ever since I updated to ios7, my iPhone 5 has been having problems connecting to wifi. When I go into Settings, it is unable to find the network at home, at school, in public areas, etc. I know that the internet and wifi work in my house because my fiance is able to find and connect to it on his phone no problem. I tried resetting the network settings but that did not help. What can I do? Apple should fix this if it's a bug with ios7. I've been having SO many problems with this update.

    Ever since I updated to ios7, my iPhone 5 has been having problems connecting to wifi. When I go into Settings, it is unable to find the network at home, at school, in public areas, etc. I know that the internet and wifi work in my house because my fiance is able to find and connect to it on his phone no problem. I tried resetting the network settings but that did not help. What can I do? Apple should fix this if it's a bug with ios7. I've been having SO many problems with this update.

  • I cannot sign onto Facetime with new iPad mini 3

    Recently purchased 2 new iPad mini 3 for children.  Update iOS to 8.2.  Family share and parental controls are set.  One iPad mini 3 will sign in, one will not.  I have gone through most every "trick" or "fix" I could find (OFF & ON, Sign out & Sign In, Checked Date & Time, set DNS to 8.8.8.8, etc.) to get the one iPad to sign in but no use.  Other than a complete factory reset, I have run out of ideas.  Is there some child age restriction possibly I don't know about keeping it from signing in?  Any other "try this" ideas the community can share?  Thanks in advance

    I have tried the factory reset and it did not work. The people at the Apple Store thought I needed a replacement iPad but I think it's an Apple problem. I got bumped up to a senior tech at AppleCare who is working with engineers. There are a number of people with this problem.
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  • HT201304 Cannot connect to apps store new ipad

    Update to ios6 cannot connect to apps store.has anyone got a workaround every thing else works fine. I can access http sites and all other apple places.
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    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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    http://support.apple.com/kb/TS1368
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    http://support.apple.com/kb/TS3297
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    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Cannot connect to broadband with new modem

    Hello
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    There are some useful help pages here, for BT Broadband customers only, on my personal website.
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  • I Cannot connect to Wifi with Verizon iPhone 4.2.10

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    If you tried all appropriate steps included with the link proivided, do you connect your iPhone to any other wi-fi network besides your own?
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  • Cannot connect to WIFI with WPA2 enterprise security

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  • If you are having issues connecting to wifi with your Ipad, READ THIS

    My son recently could not connect to the home wifi. After almost a year of having no issues, it came on overnight sort-of-speaking.   I spent over three hours doing all the resets and tried anything that was talked about online.  This could be your issue too. WHEN YOU SET UP YOUR ROUTER, IT WILL HAVE A PASSCODE/PASSWORD/PASSPHRASE (different routers may call it differently), this is usually a series of letters and numbers.  YOU WILL ALSO SET UP A PASSWORD TO ACCESS YOUR HOME NETWORK FROM ANY OF YOUR DEVICES.  THE TWO ARE VERY DIFFERENT, THE PASSWORD THAT THE IPAD WANTS IS NOT THE NETWORK PASSWORD, IT IS THE PASSWORD OF THE ROUTER. 
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  • Cannot connect to Wifi with mobile phones.

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    Solved!
    Go to Solution.

    hi all
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