Cannot connect to wireless on Satellite L300D-13S

Bought this new laptop Satellite L300D-13S
The wireless doesn't seem to work, the switch and light are on and the divice manger shows theres nothing wrong with the driver my hub seems to be working fine with my older laptop etc so i think my hubs ok. Is this a commen problem?
Its a BT home Hub if that helps and if i use the cable from the hub to the laptop it works fine and conects up with out a problem, please help

Hello,
To connect your notebook to the router wirelessly should not be big problem. The principle on all Toshiba notebooks is the same.
At first be sure the WLAN card is installed properly. The status can be checked in device manager.
Be sure the WLAN card is also enabled properly Move the WLAN switch to ON position (WLAN LED must be ON). After doing this use FN+F8 key combination and be sure option ON is chosen.
So now the WLAN card should be enabled properly.
Click on START > Connect To and Connect to a network window will be shown. On the right side click on refresh button and hopefully available WLANs will be listed. If your favourite WLAN is listed there click on it and then on Connect button. On the next step enter WLAN key (if the network is encrypted) and you should have connect to the router.
If the WLAN is not visible then it can be because of false settings on the router. If your router is not so old check WLAN settings there and enable automatic mode (data transfer speed). Maybe your old notebook has WLAN card A/B and new one runs on G (54 MBit/s transfer speed). Be sure this mode is enabled too.

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