Cannot connect we just had a technical fault

I have been trying to call Italy as usual but every time i called I get the following message. We just had a technical fault . try in few minutes. I have been trying to for 30 minutes. NO luck
What's the issue ?

you will get this message if you use another Skype client to call and use your Skype To Go (STG) number
STG it is designed to be called from a landline or mobile phone, not from Skype
if you are hearing this message for some other/unknown reason you may wish to contact customer service
Regards,
Neil

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    Very annoying when my number isn't recognised so I have to insert that & my pin up to 10 times in succession because skype has a technical fault. This has been going on for months now so skype please get it sorted!

    Babs2g wrote:
    I am experiencing the same issue. I am trying to make business-related calls and because skype is experiencing a "technical fault", I am missing out on training opportunities.
    please describe, in more detail, how you are using Skype To Go
    in case it is not obvious, you should NOT be calling a Skype To Go number using a Skype client
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