Cannot contact customer service without a valid ac...
What's wrong with you guys? Don't you understand that if you I cant get INTO my account, that I can't contact you? You've made it impossible to contact you about not being able to get into account, because you have to GET INTO YOUR ACCOUNT TO USE THE SERVICE CHAT!!!!!!!!
Hi ach.wireless.account,
I apologize you're having issues with your service overseas! Which device are you using? I can give you a link for contacting global support to get assistance with this concern http://vz.to/1nhqgn3. I am sure once you are able to contact them they can help with getting your service working.
Thank you!
EdW_VZW
Follow us on twitter @VZWSupport
Similar Messages
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I am so frustrated that I am almost guaranteed to switch service as soon as I get back to the states. I corresponded with Verizon 2 weeks before I left on the trip and they told me everything would work fine and told me the rates I would pay to have service in Europe. Now I am here and I can't make calls, use email, or access any apps like Google maps! I was lost for a good hour when I got here yesterday because I couldn't access any of the apps I had used to plan my travel and I didn't think to print maps before I left. Fine, good, I'm not lost anymore, but I still have a week to go and travel to do and I would like help but I cannot reach service using the web. I can't call from my phone. I can't find a number to text. I sure as hell am not going to call from the hotel as they charge something like 4 bucks a minute to call the states. What do i do?
Hi ach.wireless.account,
I apologize you're having issues with your service overseas! Which device are you using? I can give you a link for contacting global support to get assistance with this concern http://vz.to/1nhqgn3. I am sure once you are able to contact them they can help with getting your service working.
Thank you!
EdW_VZW
Follow us on twitter @VZWSupport -
Just let me contact customer services to ask about a product
Hi,
I just want to be able to contact customer services without having to wade through tons of pages of so called instant answers that dont address my enquiry. Why is it so difficult for potential customers to be able to directly communicate with sales without having to go through this agony of irratating selection of questions that cannot help me if I am trying to ask a question from the view of a non user in the first place. Modern buisiness practices these days are plain stupid, frustrating, time consuming, and are an excellent way of turning potential customers away!
Can someone please just give me a direct email contact to sales!
Rant over...Even the damn message content wont allow cut and pasting of text, yet another frustrating Adobe time wasting mechanism to turn away potential customers who just want to get a simple answer. Adobe is almost staggering in its arrogance towards cultivating new customers, forced into long and time consuming processes in finding out if YOUR product can cater for MY needs...as I said staggering...
Having no alternative to have my enquiry dealt with in a more personal manner, as Adobe managers sitting in thier virtual ivory towers practicing thier virtual buisiness practices, obviously deem forums as their ultimate answer to saving money on actually employing people to talk to their VERY real customers (what on earth does their sales department do then if they don't allow actually talk to real customers in a personal manner?), I am forced to post my question rather reluctantly here.
I am in need of a product that can support the SECURE distribution of a magazine, ideally by email (or similar). Ideally I need a function that prevents a document from being forwarded onto others by the recipient, in order to protect our product from unlawful distribution onto 3rd parties. Passwords are a possible solution, however a password can simply be forwarded to a 3rd party as easy as a document can, so is there a more secure way of protecting our product?
Alternatively, is there a way of encrypting the recipients email address as a function of opening and viewing the document, thus also preventing it from being forwarded to 3rd parties?
I am looking to distributing our product to over 1000 fee paying members.
Well I have been forced to spend over 1 1/2 hours now trying to get some sort of answer to my question. As I said, the business model and attitude by Adobe towards potential customers is staggering, even down to the fact that I have had to write this particular text twice due to the way the forum constraints work in not supporting a simple cut and paste of text function, more frustration and time wasted. Adobe need to take on board that forums do not help in fostering their image or business for new customers, after all, if I was buying a new car, I don't expect to go to a shiny new car showroom to find the doors locked and not being able to talk to the sales personal within, then having to turn to a car enthusiasts club to ask if that particular model will meet my personal transport needs, do you? As I said, quite staggering.... -
My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.
Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
Sukrit Dhingra -
I've done restoring my iphone 3gs and still stuck on cannot activate and contact customer service. What shall i do? any help please.
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
Hi i cannot activate my 3gs its giving me an error ...cannot activate contact customer services .all happened when carried out an ios update
Could you help pleaseAttached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
created by durin in Audition CS5.5, CS6 & CC - View the full discussion
DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
Sent from Windows Mail -
How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5. Is there no way to contact customer service via email or phone re this problem?
Problems with registration you can contact our support team at Contact Customer Care. Please make sure you are signed in and selecting the proper selections from the pull down. If you continue to not be able to contact our support team then I would strongly recommend the use of a different web browser, computer, smart phone, or tablet.
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IM PUTTING IN THE REDEMPTION CODE AND ITS TELLING TO CONTACT CUSTOMER SERVICE THAT MY CODE WASNT ACTIVATED
Try here:
iTunes Store: My credit card's security code or zip code does not match my bank's records
For a standard iTunes account you need a valid payment method even for a free app. You can however create a new account w/o a CC:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Need a way to contact customer service abroad!
"I NEED TO CONTACT VERIZON BY EMAIL
Esta pergunta não foi respondida.
e.mehta011 11/03/2014 04:47
I'm abroad in another country right now and have a question about my bill, but do not have international phone access and live chat is not working for me. Any possible way to email someone from Verizon directly for help?"
Hello,
I'm having the same issue and am beyond frustrated. As I'm being threatened with loss of phone number, fees, credit reporting, etc. all I need as an explanation of why I owe money when I was assumed to have a zero account balance and have been on a vacation suspension for months while in Brazil... I amazed at the amount of time it has taken, with zero success, to get in ANY sort of contact or find ANY detailed explanation of charges.
- The Verizon site will not switch from Spanish langauage to English (ironic considering I'm in Brazil and the language is Portguese).
- I cannot view my bill or explanation of charges. Says;
"The System is Currently Unavailable, Sorry for the Inconvenience"
- The Live Chat feature does not work.
- I've tried responding to emails from Verizon three separate times to no avail.
Honestly, it's $85.00. I just need to see why I owe it before I pay because I'm confused and had thought for well over a month or two I was at $0 until finally an email almost 2 months after my service was suspended saying (which I didn't bother to open, heading just said 'bill now available online' which I assumed was for a $0 balance since I paid my last bill months prior) Not until April 11th did I receive a warning about a past due balance, again from months prior. Why did it take so long to notify me?
I would like an explanation of my bill and charges so I can pay or not pay my past due balance as well as to why it took so long to know about it and why I am not able to use any useful tools on the Verizon website or contact customer service in ANY fashion to try an resolve this issue (which I've been attempting to resolve now for over two weeks). I also do not feel any late charges should be applied given my failed attempts to contact Verizon before a $5 increase in balance.
Here is my email from April 12th:
"Hello,
I'm very confused. As far as I'm concerned I had paid my balance and am not being charged for service while I am here in Brazil. I am on a vacation suspension. I have tried to log on but when attempting to view my bill, it says "the system is currently unavailable." When I can verify the charges, the bill will be paid immediately.
Best,
Dylan Bolling"
Thank you for your time and consideration; take care!
Best,
Dylan BollingHey there, Brewcity04! Sounds like you've really been having difficulty reaching us to resolve how your info is displayed via My Verizon. Although I regret that, I'm here to help! We'll need to communicate with you privately, so I'll need you to follow my handle (DionM_VZW). The instructions for that are at this link: http://vz.to/1gBiqkv. I've already sent my follow request to you!
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport -
I am trying to upgrade from a trial version....everything seemed to be in order...then "problem" contact customer service...??
Go to http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html. Next to Acrobat select Buy and then change the box from subscription to upgrade. The upgrade is only valid for previous users of AA 9 through XI. If you have not purchased Acrobat before or have one of the qualifying products, you will need to purchase the full product which seems to have jumped substantially in price recently.
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Why can't I import anything or contact customer service?
It really bothers me that I can't seem to find a way to directly contact customer service. Let me know if I'm missing something here. Otherwise I may be cancelling my subscription. Also, I can't seem to import anything into Adobe Story and all I can find on the forums is stories about people who also can't import. There is nothing whatsoever on the tutorials about it. So far, Abobe's customer service seems terrible.
Neil, that, at first, seemed a real opportunity to speed up process, so I thought I'd give it a go. However, to no avail. I 'chatted' with assistant, however, as soon as they found out I was requesting support for Story I was promptly referred back to the forums with the advice that 'experts' monitor the forums giving assistance. The 'chatee' could not be persuaded otherwise.
And to be fair, I have found them responding to earlier requests for assistance. It's just a case of 'lag' is all. So, in the meantime, I wait patiently for Rohit and other to respond.
JOE -
What does it mean when trying to activate your phone when it says contact customer service?
mk
When it says contact customer service does it say contact Apple or does it say contact your carrier?
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Product didn't work. I want a refund. How do I contact customer service to get one?
Product didn't work. I want a refund. How do I contact customer service to get one? I can't seem to find an email address or phone number. All I could do was turn off auto-renewal.
you are writing to the wrong e-mail address you need to contact Sara at
Adobe
VISIT THE THREAD IN THE FORUM for messages
Thanks
On Thu, Sep 18, 2014 at 11:10 AM, Joana Franco <[email protected]> -
Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?
Troyb50915784 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the discussion.
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Can't contact customer service.
i just recently was laid off from my job. I have been trying to contact customer service to hopefully be able to do a payment arraignment, but every effort I make has been unsuccessful. On hold when I call for 45mins or more, I am left on hold or no one responds to my chats when I do it online & now I ma using this as my final option. Please someone from Verizon please contact me. I do not want my service disconnected, my credit ruined & I want to still use your service.
Thank You In Advance,
{edited for privacy}I have had this same problems numerous times, between Verizon Wireless and Verizon FIOS. The only time you can reach someone quickly is if you want to buy something. Once they have you as a customer then they ignor you. The custtomer service is the worse that I have ever seen. I have just spent 1 hr and 5 minutes on hold waiting for someone to answer a billing question where I have a charge for equipment in November and I haven't change anything recently. Maybe if Verizon had a mangagement team that really cared about customers, they would provide a customer service department that showed this. I would like a call from a Verizon Manager.
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