Cannot contact provisioning server in sharepoint workspace 2010

Hi, one user is getting below messages:
"cannot contact provisioning server"
"please enable account recovery for your account to avoid data loss"
Please tell me how to reslove this issue.

Hi,
Could you provide more details about the issue? What did user operate to get this issue?
Please check  and make sure the user has configured firewall to allow the connection.
Please make sure that the user is  online by testing his Internet connectivity. Then log out and log in to SharePoint Workspace account and test whether this issue occurs.
Here are several articles for your reference:
https://support.office.com/en-us/article/Cannot-contact-provisioning-server-in-SharePoint-Workspace-2010-b2fe471e-1760-4706-956a-3f8089dbfe4e
https://support.office.com/en-us/article/Enabling-account-recovery-for-your-SharePoint-Workspace-account-d10a276d-db44-4c02-9ff5-63929d37f11e
Thanks,
Dean Wang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

  • Cannot checkin/checkout html, js, txt, and jsp files in MS Sharepoint Workspace 2010

    I am having issues checkin/checkout html, js and jsp files in Microsoft Sharepoint Workspace 2010. I can access (checkin/checkout) any files in the actual Sharepoint site, but when I am synchronized to the site in Sharepoint Workspace 2010 I cannot access
    html, js, and jsp files. When I try to checkout a html file, a message pops up saying:
    "Can not perform this operation. This document has been checked out or may no longer exist."
    Could this be a synchronization issue, or was Sharepoint Workspace 2010 not design to work with html, js, txt, and jsp files?

    Hi Armando,
    I'm afraid that you posted your question on the wrong forum. This forum is intended for Project Server questions. Please go to this forum in order to have answers from experts: 
    http://social.technet.microsoft.com/Forums/sharepoint/en-US/home?category=sharepoint&filter=alltypes&sort=lastpostdesc
    Cheers.
    Guillaume Rouyre - MBA, MCP, MCTS

  • Cannot sync Microsoft Sharepoint workspace 2010 with Sharepoint 2013 site

    I keep getting the below error message when I try to sync a doc lib from a sharepoint 2013 site with sharepoint workspace 2010.
    The field "AppAuthor" contains a lookup list "AppPrincipals" that cannot be resolved. The target list may not be part of the site
    I have uninstalled Lync 2013, uninstalled and re-installed office 2010, 2687364 hotfix yet the issue still persists.
    Any help will be greatly appreciated
    Kind Regards
    Louis
    thanks

    Hi,
    Is this issue only occur in one client machine? Can other machines installed SharePoint Workspace 2010 works when perform syncing?
    As you have reinstalled the 2687364 hotfix and the issue still exists, I suggest you install Office 2010 SP2 to see if it can work:
    32-bit
    http://www.microsoft.com/en-us/download/details.aspx?id=39667
    64-bit
    http://www.microsoft.com/en-us/download/details.aspx?id=39647
    Feel free to reply with the test result if the issue still exists.
    Best regards
    Patrick Liang
    TechNet Community Support

  • How to Export SharePoint Workspace 2010 Lists to Excel

    We are using SharePoint WorkSpace as our primary inter-office business repository.  Note, we are NOT on a local version of the SharePoint 2010 server, but rather utilize the cloud service on a subscription basis.
    The problem we ran into is that there is NO option to grab items in a custom list and select Excel, CSV, XML, etc. as option for export. the ONLY option we have available is the SharePoint WorkSpace 2010 archive format (*.gax).  This looks like it is
    in some propietary binary format...
    I am fairly certain in 2007 and the old "Groove" there was an option to do this?  Am I missing something here?

    Try below:
    http://sharepoint.stackexchange.com/questions/1964/export-an-agenda-in-a-meeting-workspace
    http://www.tech-archive.net/Archive/SharePoint/microsoft.public.sharepoint.windowsservices/2008-02/msg00224.html

  • Sharepoint Workspace 2010 woes

    Hello,  I have been trying to use the SharePoint workspace 2010 to upload files to the SharePoint site so my team can access the files remotely.  I have been running into an issue where I am not able to view the files that I upload via the workspace
    on the site, even after I sync them.  The folders are visible but none of the files are.  The files are viewable from the workspace.  If I upload any files to the site, I am able to view them on both the workspace and the site itself.  

    Do you have the right link or enough permission to access SharePoint to sync the content from the website?
    "I am not able to view the files that I upload via the workspace on the site, even after I sync them.  The folders are visible but none of the files are.  The files are viewable from the workspace"
    In logic, When there is connectivity, the changes made to the local copy of libraries and lists are automatically synchronized with the corresponding items in an associate SharePoint site. SPW 210 treats all local changes as high priority and initiates an
    immediate synchronization with SharePoint. When there is no connectivity, changes made in SharePoint workspaces are stored locally. The changes made offline are synchronized automatically the next time the user connects to the server.
    Analyze 1: Do you meet the requirement? Regarding the software requirements, a SharePoint Workspace in SPW(SharePoint WorkSpace) 2010 can synchronize only with a site running on Microsoft SharePoint Server 2010, SharePoint Foundation 2010, or SharePoint
    Online servers.
    Analyze 2: Does it only happen when uploading the file? What's the kind of documents you want to upload? SPW 2010 does not support all SharePoint sites. And not all content types of SharePoint lists and libraries as shown below are supported in SPW 2010
    either. Calendar, survey, and Wiki are, for example, non-supported types.
    There is a lot of factors may causes this, you may visit the link below to get the more reference about this issue.
    http://blogs.technet.com/b/yungchou/archive/2010/04/01/sharepoint-workspace-spw-2010-explained-part-2-of-2.aspx
    Feel free to post back and join in the discussion.
    Tony Chen
    TechNet Community Support

  • SharePoint Workspace 2010 still installed after upgrade to Office 2013

    I'm working on a deployment of Office 2013 in a corporate environment.  Using the OCT, I've customized a package which is working well on machines that don't have previous version of Office installed.  However, many of the existing machines currently
    have Office 2010.  After executing the Office 2013 package, we're noticing that while the upgrade works, SharePoint Workspace 2010 and the Office 2010 Tools still exist in the Start -> Programs menu.  I also see Office 2010 in Add/Remove programs
    (along with the new Office 2013).  The OCT is specifically set to uninstall previous editions of Office during the upgrade (which is the default behavior).
    I'll seen a couple of other posts like this on the forum, but unfortunately no answers.  How can I *completely* uninstall Office 2010 (including SharePoint Workspace 2010 and the Office 2010 tools) during the upgrade to Office 2013?  This
    corporation doesn't need SharePoint Workspace 2010; my guess is that it was included by default with the Office 2010 package that they rolled out in the past.
    Thanks!

    Hi,
    By default, the uninstall option in Office Customization Tool (OCT) will not remove SharePoint Workspace 2010 as SharePoint Workspace is no longer include in Office 2013.
    Try to create a separate Office 2010 .msp file, set Microsoft SharePoint Workspace and Office Tools to "Not Available" and deploy it
    prior to the installation of Office 2013.
    Or you can do an Uninstall upgrade. Basically, use the /uninstall [ProductID] command-line option to uninstall Office 2010 from the user's computer first and then after that is finished, install Office 2013.
    Here is a great example of how to perform an uninstall-upgrade for enterprise deployments :
    http://blogs.technet.com/b/odsupport/archive/2011/04/06/how-to-perform-an-uninstall-upgrade-to-office-2010.aspx (Note, the steps are wrriten for Office 2010, but it holds good for Office 2013.)
    More reference:
    http://technet.microsoft.com/en-us/library/cc178956.aspx#BKMK_uninstall
    http://technet.microsoft.com/en-us/library/ff602181.aspx
    Hope this helps.
    Thanks,
    Ethan Hua CHN
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Sharepoint Workspace 2010: Absolute path to workspaces folder

    I am trying to mount the SharePoint Workspace 2010 workspaces folder on another computer so that I can parse the Excel files stored in it for additional processing. But I am unable to find the full file system path to the workspaces folder. Can someone please
    help me find it?
    Thanks,
    Mahmood

    Hi  Mahmood,
    According to your description, my understanding is that you want to find the SharePoint 2010 workspace file location.
    The workspace data is stored within the users profile. The default location is %localappdata%\Microsoft\Office\14.0\OfficeFileCache. The files in this location don't look like the actual files, and contain
    a lot of metadata.
    For more information, you can have a look at the blog:
    http://office.microsoft.com/en-us/sharepoint-workspace-help/accessing-workspace-data-from-your-file-system-in-sharepoint-workspace-2010-HA010351687.aspx
    Best Regards,
    Eric
    Eric Tao
    TechNet Community Support

  • SharePoint Workspaces 2010

    I repaired my Windows 8 Pro installation preserving all my data. I realized too late that all my applications, including SharePoint Workspaces 2010 were deleted. I reinstalled the applications. I had one year old account file for SP Workspaces but my workspaces
    are not loading. I can get re-invited to most but one. Is there any way to recover that one workspace?

    Hi Marek,
    Did you enable any an option to recover the account option earlier ? or did you take any backup of this workspace ?
    If yes you can recover it, refer - http://office.microsoft.com/en-in/sharepoint-workspace-help/using-your-account-on-another-computer-in-sharepoint-workspace-2010-HA010283465.aspx
    http://office.microsoft.com/en-in/sharepoint-workspace-help/enabling-account-recovery-for-your-sharepoint-workspace-account-HA010374446.aspx 
    Let us know if this helps, thanks 
    Regards,
    Pratik Vyas | SharePoint Consultant |
    http://sharepointpratik.blogspot.com
    Posting is provided AS IS with no warranties, and confers no rights
    Please remember to click Mark As Answer if a post solves your problem or
    Vote As Helpful if it was useful.

  • Cant' Add files to SharePoint Workspace 2010

    Hi:  I can't seem to find anything online regarding this problem.  When in a document library in SPW, I click on the Add documents icon and a file browser window opens.  I then select a file from the window and either double-click it or
    press the Open button (both do the same).  The file browser window then closes but I don't see that the file was added to the folder.  I've tried this several times with the same result.  What am I doing wrong?
    Gary Michalske

    Hi Gary,
    According to your description, my understanding is that you cannot upload documents to the library in SharePoint Workspace.
    Was there any error when you uploading the documents?
    I tested the same scenario per your post, however everything worked fine.
    I recommend to delete the cache files and re-sync the library with SharePoint Workspace and then add documents to see if the issue still occurs.
    http://support.microsoft.com/kb/982279/en-us
    Here are more information about resolving conflicts and errors in SharePoint Workspace for you to take a look:
    http://office.microsoft.com/en-in/sharepoint-workspace-help/resolving-conflicts-and-errors-in-sharepoint-workspace-HA010382158.aspx
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • Sharepoint Workspace 2010 scanning entire subnet on port 2492

    We use Sharepoint Workspace here to sync Sharepoint sites locally to each PC. Some of those machines but not all will scan their entire subnet for port 2492. This is creating a lot of security alerts for us both because of the scanning behavior but also
    because we block port 2492. I have read that this port is used for Sharepoint Workspace and I am fine with the client connecting to the server on this port but why are some of the clients scanning all over the place on this port?
    Is it possible to configure Sharepoint Workspace to not use 2492 and instead use it's fallback ports of 80 and 443?
    If the scanning behavior is due to a setting can we turn that setting off with Group Policy or a registry key or something?

    Hello DEngel8956,
    As far as I know there is no configuration for this in Groove itself. 
    Maybe there is some additional information about this in the MS-GRVSSTP open specifications documentation:
    http://msdn.microsoft.com/en-us/library/cc313096(v=office.12).aspx
    It is interesting that it doesn't happen on all the machines. Maybe there are some different firewall configurations on those machines? Like you already stated, you need 2492, 80 or 443:
    http://technet.microsoft.com/en-us/library/ee649106(v=office.14).aspx#planport
    - Dennis | Netherlands | Blog |
    Twitter

  • SharePoint WorkSpace 2010 in Office 2013

    Hello,
    How come users who have brand new systems with native Office 2013 to access SP WorkSpace 2010? WorkSpace 2010 installer is not available to download from MSFT Website. Is there any alternative way to install Workspace 2010 in Office 2013 system?
    Thanks
    alancejacob

    duplicate thread
    http://social.msdn.microsoft.com/Forums/sharepoint/en-US/43cb270e-4665-4176-903e-1204f88582ad/native-office-2013-to-access-sp-workspace-2010?forum=sharepointgenerallegacy
    My Blog- http://www.sharepoint-journey.com|
    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful

  • Cannot contact MANAGED SERVER in a CLUSTER

    I have configured a BEA CLUSTER (8.1 Sp2) on a SUN CLUSTER.
              If I try to contact a Managed Server using a browser from my PC, (using httpt or https as well) it does not responde until I put a "ping" to this Managed Server's IP ADDRESS using a DOS console.
              Someone can help me?
              Stefano

    How do you contact managed server using browser?
              what is the request (URL) that you sent through browser?
              For the request to be successful you should have an application deployed on managed server.
              -Vijay

  • Can't Update to 3.1 - iTunes cannot contact iPhone server

    I cannot update my iPhone 3G to 3.1 because "iTunes could not contact. . .iPhone server because you are not connected to the internet". iTunes is version 9. For all other purposes I am "connected to the internet". I can contact and download from the iTunes store, I can surf using my browser,I just cannot get to the iPhone update because of this error! I have tried deleting and reinstalling iTunes, no help. The phone works fine.

    When I plugged my iPhone 3G into my computer today and got the message about the 3.1 update, I just clicked on the update button... willy nilly. How silly!
    I got a message on the computer that the upgrade could not be completed because of a problem; my iPhone had the iTunes icon with the usb symbol on its screen.
    Clearly, I am not the only one to do this today!
    So here's what I did:
    I looked up some troubleshooting tips and realized that I had NOT upgraded to iTunes 9 FIRST.
    So I did that, and when done, I plugged my phone back in to the computer. I had to go through the entire restore process, which first loads the software and prefs that the phone shipped with. Then I restored my most recent backup, which was, unfortunately, a few days old.
    It took quite a while, but it seems to work fine now, though a little slow on a couple of UTube videos. That could just be the videos.
    I have a call in to Apple because I need to find out how to download two apps I'd bought over the last 2 days that had not been backed up. (I thought iTunes would have automatically backed the phone up before upgrading, but apparently, it did not.)
    If you had a similar situation (not first updating iTunes) I hope my experience helps you!
    salspix

  • Trying to update iPhone - iTunes cannot contact the server...

    I updated the iTunes software to the newest version and I'm trying to update my 2g iPhone to the new version. When clicking the "update" button I get this error message:
    iTunes could not contact to the iPhone update server because you are not connected to the Internet.
    Make sure your Internet connection is active and try again.
    Well... my internet connection certainly works. I'm writing this message with the same computer. I also tried disabling wireless connection and tried with lan connection but still the same error. iTunes is able to connect to its update server but the iPhone update hangs. What can I do? I hate this kind of invalid error messages! Come on Apple!

    Here is diagnostics:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Latitude D820
    iTunes 7.7.0.43
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.0.33
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 3DB5169EBCE58EFB
    Current user is an administrator.
    The current local date and time is 2008-07-11 22:28:26.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA Quadro NVS 120M
    ** External Plug-ins Information **
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 0.0.1
    Plug-in File Version: 3.0.1.0
    Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {6EA624CD-79BB-4835-B73D-28579D8849FB}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection - SecuRemote Miniport
    IP Address: 192.168.2.103
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.2.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Fri Jul 11 21:57:30 2008
    Lease Expires: Tue Jul 15 21:57:30 2008
    DNS Servers: 192.168.2.1
    192.168.2.1
    Adapter Name: {AA9E0DD4-09CB-45C3-B4C7-5CF9E6DE82E9}
    Description: Broadcom NetXtreme 57xx Gigabit Controller - SecuRemote Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Fri Jul 11 21:52:15 2008
    Lease Expires: Tue Jul 15 21:52:15 2008
    DNS Servers:
    Adapter Name: {3CD21523-492D-4F23-86B9-C63F5F71D12D}
    Description: Bluetooth Personal Area Network from TOSHIBA - SecuRemote Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Tue Jul 15 21:52:15 2008
    Lease Expires: Tue Jul 15 21:52:15 2008
    DNS Servers:
    Active Connection: (none)
    Connected: No
    Online: No
    Using Modem: No
    Using LAN: No
    Using Proxy: No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2008-06-26 10:54:35.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.7.0.43 is currently running.
    iTunesHelper 7.7.0.43 is currently running.
    Apple Mobile Device service 2.0.28.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    Meitin iPhone, iPhone running firmware version 1.1.4
    Serial Number: 7R743QFFWH8

  • TS3694 hi i have iphone 4s, cannot update at all ever due to error 1638, computer says cannot contact update server, please help why is this and what do i do???

    error 1638

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

Maybe you are looking for