Cannot copy and paste words between EBS and other applications

hi,every one
I can't copy and paste word between Oracle EBS and other applications(such as MSword,excel) on a windows client.
the version of EBS is 11.59 and jinitiator, 1.1.8.16
has anyone ever encountered such problem and know how to resolve it?
thank you in advance
Message was edited by:
user466827

Download the appltop.cer from the APPS server to the local Machine
Cd C:\Program Files\Oracle\JInitiator 1.1.8.16\bin
ftp <IP Address>
bi
cd /apps/oraprod/prodappl/admin
get appltop.cer
bye
Register that to the local identitydb.obj
Cd C:\Program Files\Oracle\JInitiator 1.1.8.16\bin
javakey c <name_it> true (creates a new trusted applet called )
( <name_it> in identitydb.obj )
javakey ic <name_it> appltop.cer (signs the new <name_it> trusted applet)
( with the new certificate appltop.cer )
javakey -l (will display your new trusted applet that has been signed)
(With the appropriate digital certificate file of the)
(Instance you wish to connect to. )
Clear The Browser Cache
Clear Jcache
Restart the Browser Session.
Regards,
Prasanna
[email protected]

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