Cannot copy music to iphone

Trying to help out my daughter who has an iPhone and uses her mother's iTunes account. Recently her mother's hard drive crashed. The iTunes library was regularly backed up to a backup hard drive. I installed a new hard drive on her computer (windows XP). After installing iTunes on the new hard drive, I moved the iTunes folder on the backup drive to the computer's new main hard drive. The computer has been "authorized" within iTunes. Everything is working fine. Playing songs in iTunes is not a problem. Today my daughter purchased 2 new songs on that computer. After plugging in her iPhone she was unable to drag the 2 songs from the iTunes music library into her iPhone. There is no error message....you just get the circle with the slash through it. She tried also creating a playlist and dragging that but it wouldn't work either. Also tried copying some older songs to her iPhone but that wouldn't work either. Have no clue why this is happening. One other thing we tried....on the summary tab of the iPhone (within the iTunes app), her iPhone shows the box "manually manage music and videos" as UNCHECKED. When I checked it and tried to apply the change, it said it had to erase and sync everything on her iPhone first because it was using a different library. This is odd because her mother's account hasn't changed....just the hard drive. I was reluctant to try this so I clicked cancel. Am worried it would wipe all her songs on her iPhone and we still wouldn't be able to copy anything down. She is logged on under her mother's iTunes account like she always is so I don't know what the problem is. Oddly enough, we plugged in her mother's old iPod shuffle and had no problems dragging the 2 new songs into it. Steve Jobs....help me first before you leave!!!

Syncing via iTunes is only one way and that is from iTunes to the iPhone. The only exception to this is iTunes purchases. You can copy these to your new iTunes library by connecting the iPhone to your library and choosing File -> Transfer Purchases.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
For all other content purchased from outside of the iTunes Store, you'll need to download/purchase third party software to assist you with the task. See this older post from another forum member Zevoneer covering a few different possibilities.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

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Message was edited by: pecksun

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