Cannot copy or clear develop settings in Adobe Bridge

okay, here's my problem. all of the sudden i am no longer able to clear or copy develop settings when i right click on raw files in adobe bridge. the problem seemingly began out of nowhere. when i attempt to use these functions i get the following error message: "Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature." i have googled this to no end and it seems there is no solution that actually works. just to be clear, all of the results for this search ive found seem to be users getting the same error message and the inability to OPEN raw files from bridge; this is NOT my issue. i can still open raw files from bridge with no problems whatsoever but i just cant clear my develop settings. ive googled "cannot clear develop settings" and have found nothing specific to my situation. ive tried resetting bridge and camera raw to their default settings and that hasnt worked. ive moved my cache to a different drive and that hasnt worked. i opened bridge from photoshop and that also hasnt worked. id like to think there is a solution that doesnt require me to uninstall and re-install the entire application. any help would be greatly appreciated.

any help would be greatly appreciated.
For that more info is needed like system, specs, versions etc. Check this for a start:
https://forums.adobe.com/thread/375816?tstart=0
Also in this forum are several threads with the qualifying problem subject.

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