Cannot copy songs, songs skip, etc. Help please.

I've restored a 4G 20GB iPod photo about 6 times now. It's my girlfriend's and it was originally formatted for Windows, but then she connected it to a Mac. That's when the problems began.
I've restored it a few times and it's recognized by my computer and iTunes. When I add songs, it takes a little while, but they go through. Then eventually the songs stop getting added and I get this error message:
"Windows - Delayed Write Failed
F:\iPodControl/Artwork/F10171.ithmb. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
When I go to listen to the songs that were copied onto the iPod, some work for a while, while others will skip and will just stop working. The iPod also starts to get really hot.
Unchecking the artwork box does nothing. It'll only take about 30-40 songs before it stops copying all together. When you try to add more only 2-3 get through or the rest all have exclamation points next to them.
Any help is appreciated, thanks.
  Windows XP  

The ipod should NOT be getting hot. You may need to call customer service at the number listed in your manual. The bad news is if the ipod is older than 90 days you may have to pay for support. The good news is that if it's been under a year since the original purchase you can get the apple care protection plan and get support and service FREE!

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