Cannot copy to Zen USB

I just recently gave my daughter my Nomad Jukebox Zen USB 2.0, 20GB.
I installed the software on her computer and she was able to delete files from the player and copy to her computer.
She is unable to copy any files to her player.
Any ideas? It is almost like the player is write protected. I also cannot play any of the files on the player using the computer software.
thanks,
Dave

Make sure to get the latest drivers, application software and firmware from Nomadworld.com downloads.

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If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
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aliozturk wrote:
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