Cannot create an account to register my printer and acquire my password

I have a HP Photosmart Plus wireless printer. I cannot create an account to register and acquire my password. It tells me my email address is incorrect...which it is not and/or my password is incorrect. If I go to "forgot my password, it keeps telling me to enter my e-mail address even though I have done that. I tried to sign in using my Facebook account....doesn't let me and tried creating an HP Passport account. Cannot do ANYTHING!

Hi,
Thank you for posting,
You will ge this error message if you have a Snapfish account created on your name.
Please go to www.hp.com/go/eprintcenter and click on the Sign in Button. In the Sign in Page, please click on the Snap Fish icon and then enter the email address and the password and that will login to the eprint center.
If you are still unabel to login, please click on Forgot Password on the Snap-Fish popup screen and then you will get an email with a temporary password and a link to reset the password. Once the password is reset, please go back to www.hp.com/go/eprintcenter and click on the Sign in Button. In the Sign in Page, please click on the Snap Fish icon and then enter the email address and the password and that will login to the eprint center.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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