Cannot Create Blackberry Account?

I can't set up my Pearl 8110.
All I get when I get to e mail set up is "Cannot create and account: An account alreday exists for this Blackeberry device. It then tells me to call VodUK, who tell me Blackberry is active"
I've set up through the wizard but when it comes to e mail set up, it won't let me when I enter PIN & IMEI as it says already registered. Phone is brand new unlocked. I';m using a Vodafone SIM and the phone is branded Vodafone.
How can I resolve this?

Yes, you need to contact Orange andn ask that the PIN be removed from the old account there.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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