Cannot create blank projects at 1280x720 or above on 10.8.4 Mac OSX.

Every time I create a blank project at these specifications, Captivate stops responding and gives me a perpetual loading symbol. I can't begin to think how to fix this, but it is fairly important that I get this to work somehow.
I'm working on a Mac Pro w/ 6GB of memory, and a 3.33 GHz y-Core Intel Xeon Processor.
I went to support about a month ago for this issue and was told it was a known issue on Mac Pros, but since then I never got any follow up or updates that corrected the issue, so I just sit here hoping this software I paid for will eventually work.

7.0.0.118 is the version I have.
I'm currently running on the admin account for this computer. I remember this was the focus of many a support call, as I was instructed to log out and log in about eight different times just for the issue to persist.
In response to my original support call it was stated "we requested you to enable the root user and then try to create the desired project", though I've had the root user enabled and am currently operating with it enabled and it has made no difference.

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http://www.oracle.com/technetwork/middleware/ias/downloads/wls-main-097127.html
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Hi,
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I am afraid that the issue is out of support range of VS General Question forum which mainly discusses the usage of Visual Studio IDE such as
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We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Cannot create blank projects at 1280x720 or above on 10.8.4 Mac OSX.

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