Cannot create eprint account

Each time I try to create an eprint account, I get the message "Ajax submit failed: error = 403, Forbidden"  What am I doing wrong?

Lavpen, I need to set up eprint, so I don't know anything about it yet, but I entered your error msg in Google and got these two HP answers (I'll give the links too). I hope this helps you...and helps me when I try it!  .
#1
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Why-do-I-get-Ajax-submit-failed-error-403-Forb...
czarina said:
03-18-2012 08:21 AM
After numerous tries I said hey why not try back door and Downloaded android app to my smart phone  to my google email and it works just fine now
#2
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/error-quot-Ajax-submit-failed-error-403-Forbid...
Bob58523 said:
03-25-2012 06:00 AM
Something interesting....
When I initially tried to sign up I had not installed the software for the printer. Once I installed the software and got the printer working I tried to sign up again and did not have any errors.
I don't know if installing the software had anything to do with the error, but I am all signed up and working now.
Bob
AND,
similar to the first link response, Daniel_L said:
03-26-2012 08:15 AM
If you are experiencing this issue through the desktop browser, if available, try downloading the mobile app and see if you still experience issues signing up. Another recommendation is to try a different browser (Firefox, Chrome, etc) after restarting your machine.
Hope this helps!

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