Cannot create HP recovery disc for windows 8.1

i am not able to create hp recovery disc error says cannot create the image media after the burning processing the recovery

Contact HP Support in your country /region to order Recovery Media. Worldwide contact info can be accessed here >>Contact HP
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  • How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

    Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
    A.:
    1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
    2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
    3. Click on "Next" to continue.
    4. Click on "Advanced".
    5. Click on "Create an ISO file for the recovery disc".
    6. Select the destination where you want to create the ISO files. (Default is the D: drive)
    7. The program will now create the ISO files. This process may take up to 20 minutes.
    8. Click on "Finish". Make sure the box is unchecked.
    9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
    10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    11. After burn is complete, click on "Close".
    12. Double-click the recovery_dvd2 file.
    13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Creating a recovery disk for windows 8

    need to create a recovery disk for windows 8, on HP Pavilion g6-2238dx Notebook PC...getting error message because I unintentionally deleted part of the program... now it won't boot up... I get to a message that says...Windows restarted Unexpectedly or encountered an unexpected error.  Windows install cannot proceed, click ok .  When I do that the program restarts... it repeats the process over and over... Any Suggestions?
    THank you

    Try tapping away at the F11 key immediately after powering on the laptop to get into HP Recovery Manager which can be used to do a System Recovery back to Factory settings.
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  • Create Recovery Disc For Windows 7

    Hi,
    I have HP Pavillion p6310y desktop with Windows 7 (not sure 32 or 64 or whatever)
    My computer got virus infection. These virus are located in very low level of hard drive. Also there are other virus. Virus supporters want to remove these virus, but they are afraid my computer may be unoperable due to virus location level. They ask me to get rescue or recovery disc for the computer
    Now I searched to create rescue disc via link http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01867124&tmp_task=solveCategory&lc=en&dlc=en&cc​... , but I couldn't find "recovery manager". I do see recovery via control panel, but couldn't find a way to bring a image like link shown. 
    Anyone can help me to create the recovery or rescue disc for the hp?
    Thanks.

    OK... time to kill two stones with one bird...
    Q: How I know my computer is window 7 32-bit or 64-bit?
    A: I previously posted this "Windows 7 64b A1NAv6PrA1 + Supp 7 Recovery Kit" which states 64bit. Additionally, here is a link to your computer's specs... click on the "+" under "Software" at the bottom of the page.
    Q: If virus is located in lower level of hard drive or computer, then try to remove them, it is likely to damage the computer and hard drive?
    A: A virus, almost any virus is incapable of causing physical damage to your computer. The only damage they cause is to your data, installed programs, OS, and maybe your wallet. All it takes to remove most viruses is to format the drive.
    Frank
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • How to create Rescue and Recovery disc for Windows Vista Home Basic with G530 Lenovo Laptop?

    Hi All,
    I have purchased G530 Lenovo laptop 2 weeks back.
    I coudn't find installation/recovery discs in my laptop box.
    I went across the forums and came to know that it is not available now-a-days as it was coming previously.
    So, anybody can help me, how to create a recovery disc?
    This is needed when I format my laptop.
    Thanks in advance.
    Regards,
    Umesh.

    Click on what used to be the "Start" button and search for "create" or "recovery". It took me a while to find it but it is there.
    Use a cd for the first disc and 2 DVD's for the other discs.
    T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
    T400 2765-T7U Windows 7
    Registered Linux User #160145
    FYI: I am not employed by Lenovo

  • I would like to create a recovery disc for hp 635 win 7

    How can i create a recovery disc and a boot disc i have a HP 635 notebook PC please can someone help me i think i have a virus of somekind its a autorun.inf with a subfolder NO KILL i tried to remove it but keeps coming back i used file unlocker but it keeps coming back thats why i want to make these two disk

    Hi:
    If the HP Recovery Manager came installed with your other programs, there should be an option to create recovery disks.
    If you don't have this program, then you may be able to order a set of recovery disks from HP for your notebook.
    Call HP Technical Support for the country you live in at the link below.  If they have a separate number for business PC's/notebooks, call that number.
    Inform the customer services rep you need to order a set of quick restore disks for your notebook.
    You will need to provide the model number and serial number.
    Costs range from free in the UK, to $10 in the USA, to more than $10 in other countries.
    http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
    Paul

  • Can't create the recovery discs for Toshiba Satellite C55-A5387 Laptop

    Hello, I just got my Toshiba Satellite with Windows 8 and have barely used it. One of the first things I did was go to the TOSHIBA Recovery Media Creator to make recovery discs but I get error messages when burning the DVDs.
    Toward the end of burning the DVD I see this:
    "Failed to read the following file.
     D:\ZZimages\ZZimages\install25.swm
    (error Code: 02014F-20-0000000)"
    Or this slightly different error messages:
    "Failed to read the following file.
     D:\ZZimages\ZZimages\install16.swm
    (error Code: 02014F-20-0000000)"
    Lost
    Solved!
    Go to Solution.

    If the problem is the recovery partition on your hard drive instead of the DVD's you will have to call Tech support 1-800-457-7777 , Call while you still have 90 days free tech support.
    Post your findings, thanks!
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • Creating System Recovery Discs in Windows 8 for HP Computers

    my have the hp envy DV7-7250us   it came  with  windows 8  but i upgraded windows 8.1 then to 8.1 pro with windows media center pro oack   when Creating a System Recovery  when using  a usb flash drive  will  8.1 pro  be  backed up

    Hi,
    Recovery set/media for Factory settings will create a set (or media) for you to bring machine back to factory settings or Windows 8 only.
    Regards.
    BH
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  • Order Recovery Discs for Windows 7 64 bits

    Hi.
    I'm having problems finding the order recovery media on the list of downloads. I have a HP Pavilion DV6-6030ew.
    Thank you
    This question was solved.
    View Solution.

    Hi,
    Contact HP and order them directly - the telephone number can be found on the relevant link below.  Have details such as your Model No. and Serial No. to hand when calling.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How to create recovery disk for windows 8.1 after update from windows 8.

    My laptop came with windows 8 and i have recovery discs for windows 8.
    Now i've updated to windows 8.1, so i want to creat recovery discs for windows 8.1.
     So in future when i use recovery discs i dont have to download windows 8.1 again.
    Please tell me if there is any way to do this.....

    As colakid posted, in Windows 8 the ability to create a recovery CD/DVD has gone. Your options are to:
    create a recovery USB; or
    create a recovery image.
    Recovery USB
    Colakid's post talks you through how to make a recovery USB: from control panel, choose Recovery, then Create a Recovery Drive, and follow the prompts.
    However, the 'recovery USB' can be a bit misleading. When the wizard starts, there is an option to 'copy the recovery partition from the PC to the recovery drive'. If you do not check this option, you will still need installation media to reset your PC.
    Since you have upgraded from Windows 8 to Windows 8.1, you will probably not be able to check this option, as it will be greyed out (like it is in the picture in Colakid's post).
    If you go ahead and create the USB anyway, you will be able to boot to it, but you won't be able to reinstall Windows unless you have the installation media (or possibly a system image, though I haven't tried that).
    Recovery image
    The recovery image is an image of your computer that Windows will use when you select the 'refresh my pc' option. You can create a recovery image using the recimg.exe tool.
    First, open an elevated command prompt (type cmd and press Ctrl + Shift + Enter).
    Next, create the recovery image by typing:
    recimg /createimage [path]
    Where [path] is the folder you want the image in, eg C:\Recovery. You cannot set the file name - it will always be called CustomRefresh.wim.
    Let it run its course. When it's done, you can check that it is the current recovery image by typing
    recimg /showcurrent
    It's important to keep in mind what a recovery image contains. It will have your Windows system files (in their current state), and the desktop apps you have installed (so it makes sense to do this after a fresh install of Windows). It will
    not backup any Metro apps or user files, because these are not deleted during a system refresh. If you want a complete backup of everything on your computer the way it is now, you should make take a complete system image (which
    can be done from the File History settings in control panel - at the bottom left there will be a 'System Backup Image' option - or you can do it using any other backup software like Ghost or Acronis).
    In my case, I created the recover image straight after upgrading to Windows and it was about 6 GB.
    Prepare/Create and register an recovery partition, so the option Copy the Recovery Partition becomes available in the recovery drive UI  application.
    In elevated command run> RECIMG -CREATEIMAGE C:\REFRESHIMAGE< 
    This will create a new custom.wim in a folder Refreshimage.
    Now lets get ready to register the path of the image, so our create recovery drive option(COPY THE RECOVERY PARTITION FROM THE PC TO THE RECOVERY DRIVE) becomes available.
    >  In the folder you created there will be a> custom.wim<
    change it to>INSTALL.wim<
    > Create a folder In Cd/directory using Elevated command> mkdir c:\Win8.1-Recovery,>
    Win81-Recovery<.
    > Copy the  INSTALL.WIM. Put in the Win81-recovery folder created.
    > Run in elevated commad>REAGENTC /SetOSImage /Path C:\Win81-Recovery\INSTALL.WIM /Index 1<
    Do not copy the arrows if using copy and paste, that is my way of pointing out lines of code
    Information provided by the link below, thanks Keith. I simplified the process for easy following and added my own tweak from trial and error for the install.
    blogs.technet.com/b/keithmayer/a···ive.aspx

  • Recovery Disc For My Laptop

    I was wondering if I really needed to create a recovery disc for my laptop.  I created a disc under the "Getting Started" section under my "Start" button labeled "Back up your Files."  Isn't that enough? 

    Here are the specs for your HP Pavilion g6-2204tx Notebook Computer. Please see Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) for information on making your personal set of HP Recovery Discs. You can also contact HP in your region to purchase a set of discs.
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Can I order a recovery disc for my HPG72 259WM and use it on the new hard drive?

    My hard drive crashed on my G72 259WM and I did not have a recovery disc.  If I order a recovery disc can I load that on my new hard drive to get my computer up and going?
    This question was solved.
    View Solution.

    Hi
    Yes you may order the Recovery disc and install it on your new Hard drive you have two option to order the disc either you could call HP Technical support and order the disc or you can click on the link given below to order the part.
    Order Recovery Discs for Windows 7, Vista, or XP
    Let us know how it goes!
    "I work for HP."
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    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • How to create recovery discs for HP notebook with preinstall​ed Windows ?

    I Have just bought the  HP ProBook 4530s with preinstalled Windows 7 Home Premium 64bit.
    The notebook was purchased in the hipermarket so that it has no Windows installation discs.
    There is a Windows 7 label sticked to the machine.
    When I try to use standard Windows 7 procedure:
    Start  > Control Panel > Backup Your Computer > Create a system repair disc 
    it shows the error: 
    System Repair disc could not be created
    the parameter is incorrect 0x80070057
    How to create system recovery discs ?
    BR
    Sylwek

    Hi BH,
    I have read the link you suggested and tried to find HP Recovery Manager at my notebook.
    1) I typed Start > Search > "Recovery" but it was not installed.
    2) I  ran the HP Software Setup to check recommended and optional HP applications. HP Recovery Manager was not there.
    3) I downloaded HP Recovery Manager for Windows 7 and ran the installation
    I accepted the default folder.
    C:\SWSetup\sp45415
    It showed an installation form for a while and then completed with no message.
    4) I repeated action (1) but no HP Recovery Manager.
    5) I checked uninstall menu but no HP Recovery Manager.
    Please let me know what to do next ?
    BR
    Sylwek

  • Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....

    Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....is there some trick I am missing or do I need to make an appointment with a genius...

    I have the MacIntosh volume and the Boot Camp partition only.  I know that when I installed Lion, I had to go through a whole back-up and recovery of Windows and then re-format the drive. 
    The tech at the Apple Store had a previous life as a MSCE and was very helpful.  I believe he even said that I should not have htis problem with Mountain Lion which is why they gave me the flash with it onboard.  I was in the process of starting a new job when I went to Lion, so I have waited to do this next and probably last upgrade to this old MBP since I doubt Apple will support this MBP in Maverick. 
    I do not have another installation, so that is not an option.  I will try to create an external, I have plenty of hard drives around and see if I can get it done that way.  It might take me a week or two to get back to it, but I will comment back upon completion of that effort.  Thanks for your help....Dave Iverson

  • Creating Recovery Discs for Win 7 - When Win7 Pro 64 is Preloaded from Win 8.1 Dowgrade Rights ?

    Novice questions:
    1. What is the proper procedure for:
    Creating Recovery Discs for Win 7 Pro 64 - When Win 7 Pro 64 is "Preloaded by Lenovo from Win 8.1 Dowgrade Rights" ???
    2.  Will I then be able to use these Win 7 pro 64 - Recovery discs in the future should I need to "clean install Win7 Por 64 on the computer again ?
    3.  Also, If I use an Imaging Pgn like - Paragon Backup and recovery will I be able to reload win7 image and have win7 activated automatically just be restoring the Paragon backup image ? 
    JosephB
    T61 6459-CTO - 15.4 WXGA - XP SP3
    Solved!
    Go to Solution.

    JosephB wrote:
    ... BTW, when you perform the - Weekly "Macrium - Image Backups", do you backup to a local USB cable connected External Usb Drive or wireless wifi connected to a NAS Drive ?
    I have a Verbatim 2TB external USB 3.0 drive plugged into the PC.  It's used for both my weekly image backups as well as my nightly data backups.  I have one of these on EACH machine in my environment, for backups local to that machine.  I also use them on machines I build for friends and family, as everybody needs a backup system for "priceless data".
    Actually, to be a bit more complete, my "data" backups consists of two parts: (1) 1st-of-the-month FULL backups of all my data, and (2) nightly INCREMENTAL backups which handles anything created/changed in the past 24 hours.  Thus a "backup set" consists of the beginning FULL backup coupled with the ever-growing throughout-the-month set of nightly INCREMENTAL backups.
    NovaBACKUP can handle all of this if you need to recover something, so you yourself don't need to know exactly which backup file your file is located on.  You simply identify the folder/file(s) you wish to recover, and the AS-OF date you want for that file (with "as of the latest version available" being the default).  If you want to recover an older version than the most current version, you simply slide a GUI time-slider backwards until you arrive at the as-of date you desire.  NovaBACKUP then figures out where the most current version is AS OF THE DESIRED DATE, and accesses that one-or-more backup files in order to complete your task.
    I retain multiple "backup sets" (going back 4 complete months), so I can recover any folder/file(s) I had available on any specific night during the past 4 months.  Most commonly of course it's typically "get me the most current version available as of last night", but just in case that version is corrupt or I truly want an earlier version, I can get it easily.

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