Cannot create new folder?

I have just moved to a new hosting and have connected to it
and I can edit files. When I try to add a folder to the remove I'll
get
"An FTP error occured - cannot create new folder .
Access denied. The file may not exist or there could be a
permission problem".
Any idea?

Hi,
Did you make any changes before the issue appears?
Before going further, you may try the
system restore to go back to a previous status and check the result.
Tracy Cai
TechNet Community Support

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